TripAdvisor traveler ratingbased on 624 reviews
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TripAdvisor traveler rating624 reviews
For the fourth time I was staying in this hotel. After a very long travel I was welcomed by Dan from the Frontdesk. Dan made me feeling very welcome and after such a long travel a super friendly and professional welcome is fantastic ! The room was good and clean as I was aspected. The Housekeeping treated me very good and they understand their job. I want to say that for me Dan from the Frontdesk is the employee of the year, but I really don’t want to forget the Housekeeping. Thank you !
Clean and comfortable
Had a unscheduled stop in Saratoga Springs NY. I booked last minute and got a great rate. The hotel in clean. Gym was clean and had the basic workout equipment. The bar is large but dead. Food was good but overpriced. Staff was very accommodating and gave me an upgrade. I will definitely stop again. Just minutes from downtown
Perfect base for exploring Saratoga Springs!
This hotel is a stone's throw from lovely Congress Park (is even an entrance to the park from the parking lot), and so just a short stroll to the main attractions of lovely Broadway (shops, bookstores, cafes, bars, restaurants, art galleries). The indoor pool is warm, clean, large enough for laps and open long hours - yeah! Rooms are clean, beds and bedding (including great pillows) are very comfy. Being an IHG rewards member, I was pleasantly surprised to have been upgraded to a suite - woo-hoo! Everyone seems to like their job, and do it well. We will be back!
Excellent Dinner and Service
My family and I had dinner at Bookmakers Restaurant in the Holiday Inn in Saratoga Springs, NY. The meals were excellent and our server - Hope - was a delight. She was welcoming, professional, knowledgeable and answered all of our questions efficiently and with a smile. She went out of her way to make our dinner experience wonderful and we will return.
Enjoyed my extended stay here
I was in the end stages of a home remodel when I stayed at the hotel for 10 days with my pup. The front desk staff couldn’t have been nicer, and I had pleasant interactions with other members of the staff. The hotel gym was nice and I was very happy to have a Keurig machine in my room. I would definitely recommend this hotel to others looking for a great stay at a reasonable rate. The bathrooms could use an update, but the rest of the room was well appointed. Plus the location can’t be beat!