Hotel overview

TripAdvisor traveler rating

4.0 based on 627 reviews
Dining, amenities and activities
Know before you go
Welcome to the Holiday Inn® Saratoga Springs Hotel. Come experience a memorable stay with first class amenities and décor at our fine hotel & conference center in Saratoga Springs. Lodging with us means that you're within walking distance of shopping, restaurants and the Saratoga Springs City Center, our city's convention center. We are conveniently situated off I-87, in the historic downtown district of Saratoga Springs. Lodging at our Holiday Inn® Saratoga Springs hotel means that you will be centrally located and near many attractions. We are within walking distance of the Saratoga Race Course and Canfield Casino, our community's top wedding venue. Saratoga Performing Arts Center is also nearby and offers contemporary and classical performances and rock concerts. Corporate travelers appreciate our close proximity to local businesses like Ball Metal, Ace & Target Distribution Centers, Quad/Graphics, Luther Forest Technology Campus and Global Foundries. We have over 8,000-square feet of flexible meeting space for up to 800 people and a 24-hour Business Center to help you stay in touch when away from home. Whether business or pleasure brings you to Saratoga Springs, our hotel is ready to meet your needs. Complimentary amenities include free Wi-Fi access, Fitness Center, heated outdoor and indoor pools, shuttle, and free parking. You'll find comfortable, contemporary accommodations.

Property information

Year Built: 1964
Accessible rooms: 8
Double bedrooms: 98
Floors: 4
Nonsmoking rooms: 168
Single-bedded accommodations: 72
Suites: 6
Total rooms: 168

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy We welcome well behaved, quiet pets. Please let us know if you are traveling with a pet and leave contact information at the front desk if you leave your pet in the room.

Ratings & reviews

TripAdvisor traveler rating

4.0 627 reviews
  • 4.0 star tripadvisor rating
    Nice place in a nice area!

    First time in this area, with TA reviews this seemed like the best choice as they not only had an indoor pool, but had outdoor as well which seemed hard to find in the area. I thought they did a good job during covid, rooms were a little smaller than expected but I would return there in the future!

    Aug 04, 2020
  • 4.0 star tripadvisor rating
    In need of updates

    Nikki on reception was pleasant to deal with at check in. The lobby area looked modern but the same cannot be said for the rooms. The room was clean and adequate, but the decor felt drab and dated. There was a Keurig in the room and the bed was very comfortable so that was a huge plus. I have to say that the staff manning the bbq were pleasant even though we didn’t eat there. We would stay again but would request an updated room if that is possible.

    Jul 11, 2020
  • 4.0 star tripadvisor rating
    Great location - Good value

    Searched for a place within walking distance of stores and restaurants and settled on the HI because they also have an outdoor pool. We were very happy with the visit. Comfortable and clean room. Staff was very friendly. Small outdoor pool was great to lounge around in the sun. Hotel is next door to coffee and convenience store as well as within walking distance of all the restaurants and shops. No need to use your car once you check in. Hotel is a bit older, but it is well maintained inside. Restaurant was closed as was the fitness center due to COVID so can't comment on those but it is so close to so much, you don't miss the restaurant. Very good value as well for the area.

    Jun 28, 2020
  • 2.0 star tripadvisor rating
    Rude customer service

    Never been. As nice as the place looked online and great reviews online, their customer service is poor. I called and said I was looking into July 4th long weekend and if their pools will be open or plan to be. Totally understand with covid, nothing is guarantee. It would be nice to know as each hotel is different with their indoor and outdoor pool policy. However, being told "As far as I know, it is what it is" and hung up on. Now I'm not going to even bother with thi place.

    Jun 16, 2020
  • 5.0 star tripadvisor rating
    Fantastic staff

    For the fourth time I was staying in this hotel. After a very long travel I was welcomed by Dan from the Frontdesk. Dan made me feeling very welcome and after such a long travel a super friendly and professional welcome is fantastic ! The room was good and clean as I was aspected. The Housekeeping treated me very good and they understand their job. I want to say that for me Dan from the Frontdesk is the employee of the year, but I really don’t want to forget the Housekeeping. Thank you !

    Mar 11, 2020