Hotel overview

Welcome to the Holiday Inn Rochester Downtown The Holiday Inn Rochester Downtown is located in the heart of downtown Rochester NY and overlooks the Genesee River. Our Rochester NY location is convenient to popular restaurants and entertainment. Business travelers can enjoy a short walk to Local, State and Federal Government offices, Kodak, Carestream and 10 minutes to most corporations. Take advantage of an easy commute to Harris Corporation, University of Rochester, Eastman School of Music and RIT. This hotel is only 6 miles from the Greater Rochester International Airport with easy access to the interstate. Our complimentary shuttle provides transportation to the airport, bus and train stations. We are the perfect spot to stay when exploring the National Museum of Play at the Strong, Rochester Museum and Science Center or discovering the Rochester NY area. Relax in our quiet and comfortable guest rooms while enjoying complimentary Wi-Fi after a long day of work, attending a conference or visiting family. Our River Club and State Street Grill provide delicious breakfast and dinner options along with in-room dining. Check your email in our 24-hour business center, then work out in our fitness center or relax in the seasonal heated outdoor pool. The Holiday Inn Rochester Downtown has over 15,000 square feet of meeting space, which is perfect for a successful meeting, wedding or special event.

Property information

Year Built: 1968
Accessible rooms: 10
Double bedrooms: 167
Floors: 7
Nonsmoking rooms: 217
Single-bedded accommodations: 35
Suites: 5
Total rooms: 217

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Pets can get lonely and scared when left in unfamiliar hotel rooms. Please take your pet with you when you leave your hotel room. Pets cannot be left in the guest room alone at any time. There is a 50 Dollar Pet Fee to cover special clean up per stay.

Ratings & reviews

TripAdvisor traveler rating

4.0 122 reviews
  • 4.0 star tripadvisor rating
    Former High end Hotel but now an older property with an Awesome Breakfast buffet

    Former Crowne Plaza I believe Nice reception staff, clean property Decent rooms, dated but includes fridge and microwave Comfortable bed Very clean Excellent shower Loved the breakfast buffet Good coffee Great assortment of food from fruit to eggs with quinoa

    Feb 12, 2020
  • 5.0 star tripadvisor rating
    Christmas Day

    This was our first time to stay here. Easy to find, ample parking, secure building. Friendly, knowledgeable staff. Clean, attractive room. We will definitely stay there again when we visit family in Rochester.

    Jan 07, 2020
  • 3.0 star tripadvisor rating
    old hotel that desperately need renovations

    this hotel is in a fine location. i would pay around $80 but no more. when i stayed there was a conference and i ended up paying much more, which was not worth that. the rooms were clean but quite worn down the plumbing was very loud and when the room above you would flush or use the shower it was quite loud and would wake you up.

    Dec 10, 2019
  • 2.0 star tripadvisor rating
    Ok until the weekend!

    I am staying for a week at the Holiday Inn and everything is ok. The hotel is worn with some small updates and actually pretty good beds and pillows. Sadly, on Saturday night I was not able to fully rest and enjoy the comfortable beds and pillows with the pounding sound of music 4 floors below me on the second floor. I have to be up tomorrow, Sunday at 8 am for a 20 hour day and I have POUNDING music coming up that I can hear over my TV! The hotel floors are quiet zones and have signs stating it and how is this a quiet zone?! I called the front desk and complained and he told me that it is ridiculous but said sorry and THAT IS IT!! How is this customer service?! I am on a business trip and now I cannot get rest because of this party!! This is not a party hotel! Beware this hotel when there is a great Hyatt just across the river!

    Nov 23, 2019
  • 1.0 star tripadvisor rating
    Awful Front Desk

    Stayed here for a conference. We were on the 6th floor and we heard awful loud music with heavy bass starting around 10pm Multiple people from our group called (we needed to be up before 7) when we FINALLY got someone to answer, their response was “there’s an event on the second floor ( we were on the 6th) that would be happening until 12:30” they said that since the space was rented they were allowed to play the music as loud as they wanted. Apparently us playing for a room wasn’t important to them. Not a good way to do business. They weren’t following all the quiet area signs have around...

    Nov 23, 2019