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Hotel overview
It is our pleasure to introduce you to the beachfront Holiday Inn Resort® Montego Bay – All-inclusive. This relaxing resort offer fresh accommodations, conscientious staff and endless activities all conspire to make your stay as enjoyable as possible. Unique features include our Adult-Only RoseHall Club with private lounge, premium service and amenities as well as access to Adult-only pool with swim-up bar and reserved beach area. Our property is conveniently located just approximately 5 minutes from Sangster International Airport and 15 minutes from downtown Montego Bay. Stay Impressed!
Location
Montego Bay - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3837 reviews
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Jan 14, 2021Needs to upgrade
We stayed at this hotel and I cant believe how outdated this hotel is first the air conditioner unit is a window unit which is old and noisy the bathroom needs renovation and remove those old shower curtains Dont go to this hotel if you want room service there is none and you want bottle water you have to go to the gift shop and purchase it there was not much choice of food for an all inclusive hotel and when it rains the walk way on the upper floor is wet and you have to walk through the water to go to your room This hotel is at a nice location and have a lovely beach but I would not stay at this hotel again if it is not upgraded
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Jan 12, 2021Perfect for the cost and value
I actually visited in December 2019 and thought I did a review then. I didn't, but I really want to because of my experience. I went with my 16 year old daughter for her sweet sixteen birthday. First, it's a Holiday Inn. Get that in your head before we go any further. You know Holiday Inn has the "no frills" brand. They keep their properties nice and clean, you get what you pay for. That's exactly what the experience was like. You can tell the property is old and that Holiday Inn did their best to update it and make it feel new and shiny. The grounds were kept clean and manicured. This was pre Covid but they were constantly cleaning then, which was good. It felt sanitary and safe even then. The room was a standard room. Two beds, Tv, fridge, bathroom with shower and balcony that overlooked their beautiful garden. Being that we weren't planning to spend much time in the room, this was fine. No robes, no fancy soaps and lotions. The bed was comfy, not luxurious. We slept well. It was quiet on our floor. No issues with noise or unruly guests. The buffet food was just ok. The dessert varieties was great and the I loved the smoothie bar. The specialty restaurant food was better. You just have to make a reservation the day before. No guarantee on getting a reservation the same day. The Italian restaurant is FREEZING, just fyi. The AC in there was on blast. The little private islandette was the BEST feature of the resort. I loved sunbathing over there. It's so cute and secluded. Plenty of space to spread out and social distance. And very easy to access. Just walk straight through the water. The poolside entertainment was fun. We would often catch a show while at dinner. They had different vendors come in every day selling unique items. We did a photoshoot with their photographer. She was really good and the deal was great. Just had to purchase a picture package, which started at $30 and that's it. They also had kayaking, sailing and other water sports right there. Some included in your amenities, some were extra. The location was one of the best parts too. Only about 15 minutes from the airport, walking distance to Scotchies and other local stores and restaurants. For what we paid, it was perfect. I would go back for sure.
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Jan 10, 2021Bad services
I have been going to hotel for years now and this has been one of my worst experience, imagine I left my daughter brand new shoes in room 6200 and I have been calling them for over 1 week expecting to get back a call from them and they haven’t returned a call as they promised they would...... the operations are the worst and have dirty attitude, they said they couldn’t fine the shoe and i knw I left it there in the room.... but whom ever found that shoes and stole it I hope it last your kid for a life time 👌🏽 Y’all maybe needed it more than my child.... it was a expensive pair of shoes she got as a gift for her birthday that She never gotten the chance to wear.
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Jan 09, 2021*** All things considered -- EXCELLENT
Family trip during Christmas. 5th time here. This time during Covid. The sanitation efforts at the Resort were Exceptional. Bravo. I was very comfortable with the Staff's efforts to keep us all safe at all times. Service was GREAT, as always. Thanks Food was very good, considering limited restaurants. We will go back. Hopefully soon.
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Jan 07, 2021
Excellent value
The Holiday inn is a great place for a family vacation. The staff are amazing always helpful and friendly. Ki-Shaun the resort entertainment manager makes the resort what it is. Very entertaining and helpful beyond expectations. The resort is a bit dated but the beach and facilities are top notch. There is an adults only section a stretch of beach and pool. The food is very good. Overall for the price you can’t do better than the Holiday Inn Montego Bay. Thanks for having us and taking care of us in your wonderful country. Adam & Dara