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TripAdvisor traveler rating1207 reviews
Simple and Easy
It was the fastest check in experience I have ever had. The staff was informative and friendly the entire time. It was so clean. Parking was easy and so close (literally steps from back door). We would recommend and we will be back.
Front desk staff is very friendly/professional. Clean rooms w/fridge and microwave. Convenient to Vanderbilt and downtown. Trouble w/room keys, tricky thermostat, and I think that was a vacuum @5:30am
Great place to stay. Great rooms. Food was great. Service was great. I will tell my family and friends about this place. Very friendly all the staff. The rooms are very clean and nice. Again I will tell my family and friends about this place. Thank You. Maria Elms
Worst stay ever
It was horrible. No breakfast. You could hear mice in the room. Was not informed of the $150 insurance deposit until I was there. They also let homeless people in and out of the hotel as they please to knock on people’s doors and ask for money. And lastly. When I had to cut my trip short due to my fathers death and leave over a day early. They told me that “if I wanted to complain about losing my money. That I should go someplace else”
James needs a raise
We had such a great time. Loved the live music in the lobby and the food served was great. The coffee at the coffee shop was so good! Rooms were very clean as was the lobby. Appreciated the free laundry and James made the whole experience a million times better. He and my 2 yo son became best friends!