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Hotel overview
Location
Clearwater-Off BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price.
Plus guests still receive the following offers: Kids Eat Free, Kids Stay Free, Fitness Center Access and Complimentary Wifi.
Ratings & reviews
TripAdvisor traveler rating
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Great Time in a slightly run down hotel
To start things off, yes the hotel is a bit run down, although quaint, and needs some TLC. However, the service from Pat at the front desk, Dawn, Kristine, Lisa and Allison at Jimmy Guana’s were awesome. We had a suite facing the sunset side which was basically a parking lot and I asked for a harbor view and she was happy to accommodate us. She was polite and helpful. Throughout our stay we were served by Dawn, Lisa, Allison and Kristine. All were fantastic, on the ball and in the game so to speak. My wife and I thank you all so much for your hospitality. You guys were awesome. The food was delicious as well. I was worried b/c many of the reviews said it was terrible as well, but they must have had bad days. The grouper sandwich, wraps and breakfast were delectable. Jimmy Guana’s was quite good. Thank you to the staff for a great stay.
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Excellent
My husband and I got the king suite that had the upstairs bedroom downstairs living room kitchen. It was very spacious and very clean. The hotel itself could use some updates painting that sort of thing. The staff excellent, very nice very helpful. We walked to everything we wanted to see the beach, restaurants shops. We did one afternoon in the splash pool, but we preferred the basic pool closer to our room. We would definitely stay here again.
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A Great getaway steps from the beach.
This was a return trip to the hotel. Key west style which we really love. We love the two stories suites water view. Hotel is older, but we don't mind. We love the boats and the inner coastal view. Also, love that we were greeted by a nice gentleman in the parking lot.That helped us unload our car. Apparently he was on his way home, but he went out of his way to help us, and it happened to be Kyle, the hotel manager, such a pleasant young man. We definitely will return to this hotel every time we visit Indian Rock Beach.
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Nice service very dated property
The service was good but the hotel is desperate need of updating. Many of the rooms are oddly facing the courtyard so you have no windows unless you want no privacy . The room was arranged so the bed sat so far back you can’t see the small TV. Popcorn ceilings an old table and couch was supposed to be a suite. The bathroom was dingy and dirty. The towels were basically the size of hand towels, and ragged, even at the pool. Bring your own for sure! The front desk allowed for a late checkout and they were very nice. The woman TC at the restaurant was a sweet as she can be. However, I now know why I always stay at Hilton and Marriott properties.
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Treated like an animal by front desk
I got bed bugs from my room. I was originally moved 3 times due to hostile, poor service from front desk representative Vicki. She would not let me originally check in my room and said to find another hotel or double-pay. Manager was helpful and tried to give us an upgrade, but the upgrade ended up having bedbugs and now I’m not able to get my money back for the rooms, and my bracelet was taken from one of the rooms as well. I was shivering one evening because I wasn’t given a blanket on the pullout couch, I called the front desk, and Vicky said the housekeeping room was closed and too bad. I was treated like an animal, it was a horrible experience and I will never stay here again now I have bedbugs and I wasn’t even given two dollars to wash my laundry. I had to take out money out out of my credit card to do that… I don’t understand why this hotel front desk reception has to be so verbally, abusive and cruel.