TripAdvisor traveler ratingbased on 996 reviews
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General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price.
Ratings & reviews
TripAdvisor traveler rating996 reviews
first night of vacation
I booked two rooms for one night March 13th. I was greeted promtly with a smile and took care of promplty. she was able to get joinng rooms. that was so nice of her to take the time to do so. the next day the hotel staff was so accomodating with me and was allowed a late check out.
Really neat place
I had concerns when booking. It turned out to be a very nice hotel. I thought the walk in closet was a bonus. The neighbors were loud, but we had so much fun at the beach, Busch Gardens and aquarium we were asleep withou much worry. Easy to walk to restaurants and stores. I wish we had brought a wagon, or the hotel could offer rentals. Only 3 blocks to beach, but a wagon would have made it so much more enjoyable. Utilize the trolley system! Front desk was a huge resource understanding it. It’s not the bus. Staff was awesome and hotel had great “feel” to it. Hotel bar and restaurant were really good. Kids ate free!!!! For breakfast.
Cabinet door broken/fell onto us multiple times, 1/2 remotes didn’t work, card swipe access didn’t work consistently, broken blind, no hot water in shower every time. The restaurant and mini golf were nice.
Wow, to say the least!
Absolutely Amazing! We loved it! This Holiday Inn was the absolute best ever. I want to go back right now. Thank you to to the management and staff for an amazing stay at an amazing property. This property is clean, modern, safe and has everything. It has activities, it has a view, it has food, a pool, mini golf, music, bar, great rooms, new linens, comfortable beds, great staff, wonderful safe parking, great location, etc., The restaurant serves super good drinks, makes good food and has nice staff. Only one issue, morning breakfast server, I think was the manager in the restaurant needs to learn to smile or go. Everything else was A+.
Musty, Moldy and a little Outdated
We checked in and our first room we could not even breath in it was so bad. They did kindly move us to a different room with no hesitation. Housekeeping is absolutely terrible here! They do not restock our room with anything. They did not vacuum for the 5 days that we were there. They took it upon themselves to throw away a clothing item of ours. This place could do so much better with the location that they have! Unfortunately, points don’t help with compensation :(