TripAdvisor traveler ratingbased on 372 reviews
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TripAdvisor traveler rating372 reviews
SO MUCH Better than the other place!
First of all, we had a miserable stay right down the road. We got stranded by the storm and had to spend an extra night. We left the not so good place on the beach for this place. It is not on the beach, but easy access. The room was clean, in great shape, and everything was there and operational (far better than the last place). The front desk clerk was great as well all in all a great stay. So why not 5 stars? Thin ceilings! I heard the people above me all night, literally. It wasn't horrible, but I would insist on a top floor if I came back.
Very friendly and clean
Excellent customer service from Victoria and 1. It was the fastest check and that we have ever had! Everyone was very nice and accommodating. That location is very good and the rooms are clean and set up extremely efficiently. The breakfast was a covid breakfast to go and it was set a very well and very tasty!
Nothing special at all
Hotel is located a short walk from the beach, but parking is good. Not sure I would consider this a remodeled hotel at all as its no where near the standards of newer HIE hotels that I have stayed. The grab and go breakfast is not worth anything at all, cereal and packaged granola bars, no juice, no hot breakfast at all. Room was just ok definitely not remodeled, could hear folks above my walking in their room so no soundproofing. Lots of trash and used towels in hallway as people forgo housekeeping, trash bins around hotel were always full, so this does not indicate a concern for cleanliness. Pool are was nicer than a normal HIE but nothing extra special. Overall felt it was overpriced for what it was, but seemed to match the level of other hotels on SPI which are by no means luxury hotels. I would not return.
Our go to hotel for SPI
We stayed at the Holiday Inn Express for three days in June 2020 and the following is our review; An extremely clean hotel and room. Our room was magically cleaned when we left in the morning, and by the afternoon we could unwind in our clean and comfortable bed from heaven. I say magically cleaned because they were so efficient with their cleaning and linens fully stocked. The staff and manager Billy ,are extremely friendly and accommodating. We felt very cared for and loved the welcoming aquarium in the lobby. The workout/fitness room and pool are lovely. Everything looks fresh and updated. The location is excellent and offers both an ocean and Bay view. The beach front and Clayton‘s famous bar/restaurant are right next-door with good parking. Across the street is the turtle rescue and birding sanctuary which is very much worth seeing and within walking distance. This is an excellent family/couples hotel and our favorite go to hotel in South Padre Island Texas. The Heath’s.
Forget the free breakfast
Hotel is great but the free breakfast should not even be considered a continental breakfast. Had planned on not going out to eat mornings, but that changed the first day. Hotel is very clean, and pool is great. There is a walk to the beach close by because parking there is prohibited.