Hotel overview

TripAdvisor traveler rating

4.0 based on 581 reviews
Dining, amenities and activities
Know before you go
Our Lubbock, Texas Hotel's Near Texas Tech Just off Interstate 27 and Highway 84, this Holiday Inn Express® hotel provides comfortable amenities like free Wi-Fi access for guests staying in Lubbock, Texas. Our hotel's proximity to Texas Tech provides those visiting the university with a convenient location. A spacious meeting room that accommodates up to 45 guests and a well-equipped business center with print and copy services offer our corporate travelers top-notch treatment. We also provide free high-speed Internet access throughout the hotel so that guests can catch up on work from the comfort of their rooms. Cheer on the Red Raider's at a Texas Tech football, basketball or baseball game while you're here or go shopping at the South Plains Mall, where you'll find 155 specialty stores. Spend a romantic evening sipping wine in front of the stone fireplace at the Cap-Rock Winery or enjoy the fine weather while you partake in an array of recreational activities like hiking, bird watching and biking at scenic Buffalo Springs Lake. Guests are glad to know that we offer a refreshing heated, indoor pool and Jacuzzi so they can relax after a long day of sightseeing in Lubbock, Texas. The hotel's 24-hour fitness center is a good place burn off calories using the treadmill, stairmaster and stationary bike. Before your busy day begins, be sure to stop in and fill up with our Express Start breakfast bar, to. "Stay Smart" when you stay with us!

Property information

Year Built: 2002
Accessible rooms: 5
Double bedrooms: 31
Floors: 3
Nonsmoking rooms: 56
Single-bedded accommodations: 33
Smoking rooms: 8
Suites: 14
Total rooms: 64

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Our Apologies, Pets Are Not Permitted onto our facilities.

Ratings & reviews

TripAdvisor traveler rating

4.0 581 reviews
  • 2.0 star tripadvisor rating
    Can zero be a rating of this property?

    Room WREAKED of smoke, power in half the room was broken, toilet clogged before I got there. I went to the front and told the lady behind the desk about the issues and she transferred me to another room. I enter the second room... TV broken, smoke detector beeping every 10 seconds and was hanging 6 inches from the ceiling with all the wires exposed. I went to the front desk after discovering all these things and asked for a refund because this place is NOT what is pictured online. She told me I had been there too long and refused to offer me a refund. The only reason I was there for any amount of time was having to change rooms and then discovering everything wrong with the room. I wouldn't recommend this hotel to my worst enemy.

    Sep 02, 2020
  • 3.0 star tripadvisor rating
    Clean but dated

    Good value for the money, a great value if you had access to pool/hot tub (Covid closure). Facility is a bit dated but everyone was pleasant. Previous reviews by others touted their hot breakfast which is why we chose this facility. They do offer a hot breakfast but it was very limited as well. They had coffee available all day/night which was appreciated. I would stay here again.

    Aug 20, 2020
  • 2.0 star tripadvisor rating
    Dirty!

    My husband and I stayed here for 1 night August 2020. The lobby was nice and front desk person was friendly. Unfortunately the big fail is in the cleanliness of the rooms. The bathtub was a science experiment with mold growing everywhere, we could not believe our eyes and asked to change rooms. The bathroom in the 2nd room was better but the room itself was just not clean with stains on the carpet and drapes and the window was so dirty it was hard to see out of. The desk chair had some type of sticky stuff on it so clearly hadn't been wiped down much less sanitized. I would not even take my shoes off to walk in the room. I would not recommend this hotel, especially during Covid where you expect extra sanitation.

    Aug 12, 2020
  • 2.0 star tripadvisor rating
    Not easily disappointed but they managed

    Over looking the area of town, the hotel wasn’t up to the cleaning standards that I am use to with Radisson, the rooms were worn and need of repair as well as the common areas. The outside wasn’t better

    Aug 10, 2020
  • 1.0 star tripadvisor rating
    Don't stay there

    the rooms had a terrible smell. Sink in kitchen area wasn't working. Beds were Lumpy. AC did not work, bathroom looked and smells bad. Bathtub was disgusting. The internet wasn't working well. Overall not clean at all. I Lost money because I didn't even stay overnight it was so bad. I Lost money because I cleaned the room with my own cleaning materials I had to buy.

    Jun 19, 2020