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TripAdvisor traveler rating
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Do not go here.
Was placed in room 603. Upon arrival, 1 out of 2 elevators was not working so there were long lines to go up to guest rooms. Walking down the hall of the 6th floor you see mold on the ceilings. The room was big, but upon entering the a/c did not seem to be working, there was not a security bar on the patio door, and the tv wasn’t working. The front staff was prompt in bringing a security bar but asked us to give the room time to cool down. Hours later it was still warm and we requested a different room. We were moved to 302. During our time talking to the front desk to switch rooms the second elevator broke so there were no working elevators. We had to walk up 6 flights of stairs to retrieve our belongings and move rooms. In room 302 it was slightly cooler, although the patio door does not open at all and there was sand all over the floor in the room. In addition to all of this parking was terrible. Definitely not worth what was paid and would never stay again or recommend to anyone.
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I do not recommend this hotel.
Hotel is very out dated. Walk from check in to handicapped accessible room is a long walk. Hello, handicapped? Furniture in room is old and worn. Dirty looking doors, mold in bathroom. Disgusting. Asked to be moved to another room - none available.
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This place is a DUMP!!!
The rating of the number 2 hotel in Corpus Christi on Trip Advisor must have been from a LONG time ago! This place is dingy, humid, dirty, & mildewy! The lobby is old and sad. Our room had a chair that looked like it came from a nearby dumpster. The small couch was broken, with a big dip in the middle, not that I would have dared to sit on it! My wife developed respiratory issues after walking into our room. We arrived at 8pm and immediately left the hotel and demanded a refund! The Holiday Inn Express next door is 100 times nicer than this place. We heard that the hotel will be transferred to another hotel chain next month and will be renovated (or, perhaps, demolished). Clearly they have given up. Stay away from this place!
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DO NOT STAY HERE.
DO NOT STAY! HEALTH DEPARTMENT WILL BE CALLED! First I am stuck here one more day. See attached photos that still understate the condition of this hotel! It's HORRIBLE, service is AWEFUL, and the smell is DISGUSTING. We are waiting for our 3rd room change which I don't believe will happen. Bugs crawling on the ceiling which dropped down, black mold and dust from the air vent, there were poop streaks in the toilet, floors and tub are gross, boogers and food on curtains, and sea mold on outer windows and that's the second room! We left for dinner after the second room change and was told that it would be cleanef and taken care of by the time we returned. Only the poop streaks were cleaned. I called and demanded someone from the font desk come look and was told they can't but would send housekeeping up aga8n they never came. This morning we found that clean towels were clean and two hours later still waiting for new ones. Now for the breakfast, it is cold bread and Begels with oranges only. Go next door to the Holiday Inn Express for their full all you can eat breakfast. It is great for $10! The lobby will tell the tale of what your rooms will be like. The windows and doors are filthy, the automatic and handicapped doors do not work, it's muggy, and the elevators are dirty and wreak. One smells like straight urine! This was reported and the response was "oh that's not acceptable". Yet no action or cleaning has been done. Parking! $10 a day the the front desk made me pay even after I advised I was with a group where parking fees were excluded! Still he had me scan and pay. I confirmed this morning and was told I should not have been told to pay. Customer service. I only have a problem with one person is unconcerned. He only says if there's a problem we can move you again. I asked got a manager and was told he's not in and was given his "personal" number. Well I called and it was the front desk number. When the attendant answered he then hung up on me! The beach! It's a pet friendly hotel and you can smell the pet friendliness coming from the sand. The beach of the of the property has trash out there. If you want to rinse off you will use the water hose provided free of charge. The indoor pool. It's like a sauna and has a strong smell of mildew. Go next door to Holiday Inn where they allow you to use their pools for free if you are staying at Emerald beach! So th8s is my first 24 hour experience. I will update when I either get a response from management or leave this hotel if I can find anything on memorial day weekend. We are here as a group with a basketball organization for a youth tournament and paid close to $500 for this mess. I will not accept anything less then my money back.I will be providing the health department with this information and ALL of the pictures. I will also contact the better business bureau and any other hotel licensing and hospitality boards of i receive just another generic response and apology that seems to be the case with ALL of the MANY poor reviews. There are so many apologies but clearly they do not correct the issues reported. They address everything in the apology except for people not getting their money back so they can go to another hotel Lastly let me add that several of the team parents have had to request room changes for unacceptable issues. This is not a me issue, there are several of us! ***UPDATE*** We ultimately ended up checking out a day early and went to the Holiday Inn Express next door. The smell became intolerable, more bugs were found, which included the in the lobby. We were told by Ali that the manager David would be notified and we would not need to make contact again as we would be refunded the prepaid charges for the day we did not stay, plus a discount for the first night for the poor experience, my parking fees, and the $100 incidental fee. NONE OF WHICH HAVE OCCURRED. In fact the charges are no longer pending, they have posted.
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Please NEVER Stay here !
Nothing good to say about this part of the city…Except please do not stay anywhere near here ….Too many homeless looking for trouble !!! Three guys eyed me and my wife while walking down the sidewalk, like they they wanted to jump me right then and there …probably too many people around, the only reason they did not !