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Hotel overview

Experience breathtaking tropical gardens, waterways, and award-winning dining and shopping at Hilton Waikoloa Village. Enjoy golf, tennis and the world-famous dolphin lagoon. The Kohala Sports Club and Spa offers the finest in European and traditional Hawaiian treatments, whirlpools, weight rooms, massage, sauna and steam baths.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property information

Year Built: 1988
Accessible rooms: 36
Floors: 6
Total rooms: 1240

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum mandatory hotel-imposed Resort Fee of $45.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice and subject to the exchange rate the day of check-in or check-out. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandator
Advisory A minimum valet parking fee of $55 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due. No Validations available for restaurants/luau for Valet Parking. Validations available only for Self-Parking for restaurant dining/luau.
Advisory A minimum self parking fee of $48 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due and for hotel visitors, the hourly self-parking rate will increase to $8/hour, there is no hourly rate in valet parking.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Charge - A mandatory resort charge is charged and collected by the hotel either at check-in or check-out.
Mandatory Resort Charge Inclusions (Subject to Change without notice)
  • Internet Access in your Room
  • Unlimited DVD Movie Rentals (2 at a time, in your specified tower)
  • 20% off Beach Toys at Saltwater Lagoon
  • $10 off Sailings on the Spirit of Aloha Catamaran from Anaeho’omalu Bay
  • Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower
  • Local, toll-free, and credit card calls with no access fee
  • Classes in the Kohala Spa, Subject to Availability
  • Complimentary photo keepsake by Storibox

The above list may not be comprehensive. Mandatory hotel-imposed charges may not include tax and are subject to change. The hotel can provide current charge and inclusions when you check-in.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 10882 reviews
  • 5.0 star tripadvisor rating
    Great family resort!

    The resort was perfect for our family (7 and 10 year old boys). We enjoyed the restaurants, pools, water slides, and views!!! It was a fabulous location on the island!!! We would stay here again!! It was a 5/5 for all 4 of us. Our room was great!!

    Nov 25, 2023
  • 2.0 star tripadvisor rating
    Disappointing and dated with no view

    Really disappointing property, I’m here on a discounted time share presentation deal (needless to say I won’t be purchasing a time share) and still feel I overpaid, cannot imagine if I had paid full price. This hotel is incredibly dated and looks like an old motel 6 that they renovated the grounds nicely and slapped a not very good paint job on the rooms. Even the beds are old and worn and poor quality. I figured, who cares about the room as long as I can see the Ocean, but there is no view either. I really want to be grateful, and I love Hawaii so I can’t complain about being here, but this hotel leaves A LOT to be desired. I’d love to be able to recommend, but I cannot, I wish I would have paid a little more and booked another resort.

    Nov 21, 2023
  • 1.0 star tripadvisor rating
    Rooms dated and under serviced

    - filters in room disgusting - carpets wet - cockroaches in second room I was changed into - cleanliness of rooms as a result of basic upkeep and servicing - I could go on but the grounds and location of hotel are amazing and staff do their best with what resources they have. - the rooms need a bit of loving and upkeep to bring them in line with other Hilton locations

    Nov 20, 2023
  • 5.0 star tripadvisor rating
    Something for everyone here

    Bay Club was spacious and impeccable. Staff was amazing. You never have to leave the resort to enjoy all the treasures of Hawaii. Great for relaxation or active vacation with numerous sports. Short quick drive to airport or Kona, too.

    Nov 20, 2023
  • 5.0 star tripadvisor rating
    Just right as a vacation destination

    Our expectations were to move slowly and enjoy all the most wonderful amenities of the resort in the warmth of Hawaii. The lagoon was a real center piece to our activities with it's convenience. The fish in the lagoon were a particular joy and living entertainment day after day. We will be back for sure

    Nov 15, 2023