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Hotel overview
Location
SedonaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Daily Resort Charge will be added to the room rate and includes
Basic guest internet, toll free and local calls, Athletic Club access, Pool Toys, Board Games, Use of washer and dryer, Select Fitness classes, Live music on selected nights, parking and discounts off Signature Spa services and Golf ProShop.
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
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The Hilton should do better than this.
We visited the spa area to attend classes that they provide. We attended Pilates and a stretch class and the fitness center / spa does not have any seating indoors or outside to sit and visit between classes or post workout. Such a disappointment. There was an outdoor patio area that looked like a haphazard storage space. Definitely not what we expected. A comfortable place to sit and visit would have been quite welcome.
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Highly recommend
Beautiful scenery. Plenty of activities offered on location such as night sky viewing and live entertainment. Very quiet grounds away from the crowds. On site dining was excellent. Staff were highly helpful and attentive to guests. All around positive experience.
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Basic Hotel, very poor Service in Restaurant
EXTREMELY poor value for the money. Dated and worn furniture in hotel room seemed like pieces you would donate to Goodwill. Dined in the hotel restaurant twice. (dinner and breakfast). Waited at least 10 minutes just to get seated because no hostess was there to seat you. Waited another 10-15 minutes to be given a glass of water and acknowledged by wait staff. Another 10 minutes to have order taken. Once served, hardly had anyone check on us except to bring check. Seems the Hilton brands are truly going downhill. There was NOTHING special about this hotel except location. Definitely not worth the price.
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WORST RESORT IN THE WORLD
I have been wanting to write this review for a year now. I actually stayed at this "resort" in May 2024. I was traveling with my husband, my dad, and my uncle (my dad's brother). This was a trip we took to celebrate my dad's 80th birthday. On our second day there, my husband, my uncle and myself went hiking while my dad stayed by the pool since he was getting ready to have a hip replacement and could not hike with us. We finished our hike and were about 3 minutes from the resort when my phone rang and it was my dad calling. When I answered it was a woman who was absolutely frantic. She was screaming something about drowning and i could hear absolute chaos going on in the background. We arrived and I ran into the pool area and saw my dad lying on the side of the pool with an EMT (who just arrived 1 minute before we did) doing CPR. I was obviously inconsolable. One of the ladies that called me told me to go hold his hand and talk to him, which I did. The EMT's worked on him for 45 minutes but he did not make it. Later I found out the ladies that worked on him were in the medical field. When they noticed my dad "floating" they screamed for help but not 1 staff member came forward. The two ladies called 911 AND pulled my dad out of the water and started CPR immediately all the while the staff members stood by and did NOTHING. Not once after this happened did any staff member come to check on us. I did get to know the ladies that tried to save my dad and found out that when they checked out early that they charged them an early cancellation fee and charged them for the margaritas they ordered while waiting to be released by the police. When we cancelled dad's room for the rest of the stay they were also going to charge us an early cancellation fee. I was absolutely traumatized and ended up in the ER that night. I think this resort not only needs an inside/outside makeover but they need to re-staff with people that actually have a heart and any semblance of compassion. Needless to say I will NEVER EVER stay there again.
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Avoid Due To Construction
Avoid this hotel, it’s under major construction. In a picturesque location like Sedona, where they are selling views and atmosphere, shame on them for not warning guests. We paid $1,200+ for one two-queen suite, with upgraded red rocks views. We were sorely disappointed upon check in. Not only is the hotel surrounded by parking lots on all sides, one entire half of the hotel has an ACTIVE CONSTRUCTION SITE. See photos from our room. Housekeeping did not clean our room unless we called and specifically requested they come by with towels and blankets. We were on spring break with two children, who found the “heated” pool very cold and thus spent very little time in it. The same experience was had by all families on the pool deck. We dined on property two evenings and both times the food left much to be desired. Very few healthy options - a dry Caesar salad or beets. Pros: Nightly live music. Fire pits. Complimentary water refill station in lobby. Starbucks offerings in bar. Cons: Construction views. Rude and distracted reception staff. Cold pool. Hit n miss housekeeping. Very limited dining menu and food not high quality. Self parking very spread around property.