TripAdvisor traveler ratingbased on 1692 reviews
Wish you were here?
General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Daily Resort Charge will be added to the room rate and includes
Basic guest internet, toll free and local calls, Athletic Club access, Pool Toys, Board Games, Use of washer and dryer, Select Fitness classes, Live music on selected nights, parking and discounts off Signature Spa services and Golf ProShop.
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating1692 reviews
Great Hospitality in a lush desert
My husband and I came here to celebrate his birthday and to take a break from our quarantine and were very happy with the wonderful service, stunning views, clean rooms and open pool! The fitness room is still closed unfortunately but all things considered, this was understandable. The hotel is in very close proximity (15-20 min) to a number of scenic trails for hiking and climbing. Also only about a 15 min drive from Sedona proper where there are a number of restaurants open for dining in! And Miley’s is a must for breakfast or lunch - this is a family owned restaurant within walking distance of the hotel. A big thank you to Hilton for hooking up frontline medical personnel!! We will def be back...
Convenient and Cozy
Nice resort. Beautiful setting...surrounded by the red rocks! Walking distance to nice restuarants and a nice onsite restaurant too! The spa is nice...men's and women's saunas and hot tubs are separate. Nice pool amd outside firepits. Fireplace in the room too!
Very helpful staff
The resort is beautiful, I love the surrounding areas. Plenty of mountain bike trails. Eric at the front desk was very helpful during multiple stays. Thanks Hilton family! Sedona is beautiful and so is this Hilton.
Overall; great experience!
My wife and I are here for a week amidst all that is going on. The staff and rooms are VERY well cleaned and the employees have gone the extra mile for us! Great experience - we are looking forward to a relaxing time!
The good, the bad, the ugly
Ok, first of all my expectations for this property were SUPER high based upon reviews I read and the pricing of the rooms. With that being said, some of my comments may seem nit-picky but due to price of the room I expected SO much more. The good: The staff is awesome and really made this property for us. From the front desk, to restaurant and cleaning staff = friendly, nice, professional! This is one thing that really impressed me with the property. The restaurant area was super nice. There were 6-8 big screen TVs glaring all over the place which was a big distraction of the beauty of the restaurant area. They can turn those off during the day and maybe turn on at night. The very nice restaurant and lobby/sitting area didn't go with the rest of the outdated areas. The food at the breakfast was awesome and fresh. Driving up to the property the outside of the buildings does look really nice/clean, unfortunately this didn't extend to the inside. Pool area was clean but the seating area seemed to be limited and again, didn't have a resort feel to the pool area. The bad: Where do I start. This property needs a serious update to the rooms and the hallways to the rooms. The old/brownish carpet, outdated lamps/lighting and dark painting in the hallways isn't friendly and actually quite dreary. It makes a really bad impression when you walk down the hallways. Chipped stain off many doors, older elevator look, etc. It felt early 2000's and needs to be updated. The shower area in the rooms were out of date and needs a total update based upon the nightly rate of the rooms. There's a big disconnect in the lobby. The check-in desk seemed to be disjointed with the sitting area. They also have these benches in the lobby that have leather belts around them. My 12 year old daughter even mentioned that it looked "weird". The belts look like something purchased at Wal-mart as a decorative after thought to add to the benches. The staff in the restaurant wore these plaid shirts/jeans which didn't make sense to me since that area wasn't a western theme or anything that matched what they were wearing. Again, a big disconnect with the property. The property seems disjointed to get to the pool area and then to the gym. You have to zig-zag across the property without clear signage. This is marketed as a resort but didn't have a resort "feel' to me. Behind the front desk there were shelves that were selling sun screen and other chotchkes. I can honestly say, I've never seen this type of set-up at any Hilton property I've stayed at and I've visited over 50 Hilton properties across the globe. To say it was tacky is an understatement. I tried to visit the gift shop several times (at different times of day) and there was always a sign on the shop "be back in 30 minutes". Odd. There were no carts to take luggage to the room that we could find. Sadly, we had to lug 6 pieces of large luggage up the room which took 2 trips to the car. There was no uniformity with what the front desk staff wears. They all had on name tags but every other property I've stayed at have some sort of uniform: white shirt, etc. The only uniforms I saw were in the restaurant. I didn't check the map to make sure this was close to downtown Sedona, it's not. It's about a 15 minute drive to Sedona proper. We continually going back/forth which added more time in the car. The ugly: The rooms were ok but permanent stains on the floor. The rooms were clean, per se, but needed a serious deep cleaning with steam vacs, etc. The little kitchen area in the rooms were really outdated with the microwave looked like a 20 year old model that no longer is sold in stores. The decor in the rooms were very outdated and should be removed, especially the piece hanging above the fireplace. The gym area was ok but again, needs to be updated and didn't have super clean feel. It wasn't filthy but needs updated look/feel. In the parking lot, there was major paint missing on the curb painting. Seems like an easy fix. There's a rug mat at the front door that says Hilton Sedona. It's a faded mat and honestly should be thrown out immediately. It's a very bad first impression when you walk into the lobby. Bottom line: Hilton needs to spend a few million to update and overhaul the inside of this property to take it from "meh" to GREAT! has so much potential but currently misses the mark due to the amount they charge.