TripAdvisor traveler ratingbased on 1716 reviews
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Daily Resort Charge will be added to the room rate and includes
Basic guest internet, toll free and local calls, Athletic Club access, Pool Toys, Board Games, Use of washer and dryer, Select Fitness classes, Live music on selected nights, parking and discounts off Signature Spa services and Golf ProShop.
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating1716 reviews
So Great We Extended Our Stay!
This Hilton property is just amazing. The location is perfect in the Village of Oak Creek which was a cute suburb of Sedona and only 8 miles away from downtown. There we could eat, hike, and shop in a less crowded location. The hotel its self was just perfect. For this stay we upgraded our room to a Balcony Rock View Suit and it was beyond worth it. Spacious room with separate living space with a wet bar and fireplace. Large well appointed bathroom. Beautiful bedroom with the most comfortable bed. Then there was the balcony and the view. What a view! Customer service was on point from check in to assistance with our stay extension. Hilton is committed to a high level of cleanliness in this time of COVID, and I appreciated the touches to feel very safe. I can't recommend this hotel enough for a family or couple's getaway.
Hooray for Hllton!
The Hilton Resort was our escape for a few days from the heat in Phoenix. We have stayed at Hilton several times and have enjoyed our stay. During this time of COVID, we felt they were taking necessary precautions to keep guests safe. The rooms were very clean as well as the public-use space. We like the quantity of suites that are available and when we return, we will stay at Hilton.
Not worth it
We spent one night here, and had a basic two-queen room. The room was absolutely tiny--about the smallest I've ever stay in anywhere. Like Motel 6 size. The main reason we stayed here was so my daughter could swim at the very nice pool here. However, the day I was to check in, I received a text saying the pool is only open for very limited hours, and they also capped the pool at a low number of guests due to the coronavirus. I specifically looked for any info like this on their website prior to booking and found none. We were able to swim for about an hour and a half our first day there (before the pool closed for cleaning), and then when we tried to go back the next morning, they had already met their limit so we couldn't swim there. They do have an arrangement of sorts to let guests swim at the next door athletic club, which we did, but it was a very lackluster pool. The dining at the resort was excessively expensive--more than NYC expensive (I was just in NYC in February). One egg (nothing on the side) costs $8. Belgian waffles (with nothing on the side) was $17. If you want a side of potatoes, that will be $8. The food wasn't anything special, either. Also, as a Hilton Honor's Gold Member, I am was to a free breakfast. All they offered was a croissant, cup of fruit, and glass of orange juice. I stayed at the Hilton in Palm Springs a few months ago, and they offered a complete breakfast plate--eggs, bacon, potatoes, etc. I don't feel like I got my money's worth here.
Excellent Sedona Resort
I stayed here with some friends for 2 nights. Property was fantastic even with COVID-19 changes. The room was classic Hilton with an excellent view of Bell Rock from the balcony, comfortable beds and wonderful bathroom with glass shower door/good water pressure. Best views are from rooms on the north side of the hotel with room numbers above 70 facing north away from the resort. Pool was nice with a sanitation schedule be aware of with food and beverage service. The resort restaurant has a great patio with a limited menu during the week that was very good. Isiah and Josh at the restaurant crushed the service. Overall, bravo y’all, keep up the good work during these tough times.
We just returned from a 5 night stay at Hilton Bell Rock, The grounds and view are amazing. We had a King one bedroom suite and were very comfortable. The balcony is very small but we enjoyed being able to sit outside and enjoy the views. This property is only 3 stories but very long. It was quite a walk to get to the main elevator where the pool and lobby are located. Everyone was very helpful and pleasant. We enjoyed time at the pool. My major complaint is the ability to obtain affordable food. There is a Starbucks where we got coffee but oatmeal was 14.00. Our suite had a microwave, coffee maker and refrigerator, so we either order food to be delivered, went to the market (5 mins away) or picked up take out. The hotel did have a restaurant but the price were very high . The kitchen in the suites does not have any plates or silverware so bring your own. We would stay here again but hope they will offer better food choices and get a room closer to the main elevator.