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Hotel overview
Location
PhoenixProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee:-A mandatory hotel-imposed fee per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is subject to change without notice.
Hotel Mandatory hotel imposed resort fee inclusions:
• Internet access for up to two devices
• Unlimited Local and 1-800 phone calls
• use of Tocasierra Fitness Center for up to 2 people
• Tennis court time for up to 1 hour for 2 people
• One round of 18-hole executive minature golf for up to 4 people
• Admittance into River Ranch for up to 4 people
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
4662 reviews
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May 06, 2025Overall, not bad
Stayed here for a conference & it wasn’t too bad. The lobby, cafe, & overall layout of the property was good. It’s pretty spread out with a BBQ restaurant nearby as well as a small waterpark. I would agree that the decor seemed out of date (at the time of my stay). There is a Mexican restaurant (Aunt Chilada’s) as well as an Italian restaurant (Tutti Santi) within walking distance that were really good, highly recommend both.
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Apr 30, 2025Great stay!
We had a great stay! When we needed anything from the cleaning staff they would get it for us right away. Fun water park in the backyard!
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Apr 29, 2025Overpriced, falling apart, and hidden fees.
Another bad review for a hotel that doesn't need any more. We had to stay at this hotel for a weekend during a dance competition. The good first: the landscaping is pretty and the water park area is reasonably clean and enjoyable to be at. The bad: The hotel is far overpriced for it's dated and falling apart facilities. The wood trim on the windows is rotting, the door has to be slammed to be shut properly, there are stains all over the furniture, the mini-fridge cabinet in the room is missing the door panel because a previous occupant kicked it in, the concrete balconies are stained and pitted, etc. You get the idea. All for $~300/night plus a $20-$40/night resort fee. The restaurant (Hole in the wall BBQ) has friendly staff, but the food quality is bad. Dried, hard breakfast potatoes with an omelet dripping in oil for $22, bland, boring nachos with chicken for $22. You get the idea. We didn't try their BBQ, so perhaps that is better. The real disappointment are the hidden fees. We were charged $2 for maid service we never received, and $9 for bellperson service we never received, nor did we have any contact or interaction with a bellperson or any other hotel staff. I reached out to the hotel about the fees and they punted on the matter, indicating is was part of the group contract and there's nothing they could do. It was never communicated to me in the initial booking or in any of the documents I reviewed or received. I don't care as much about the $11, but the lack of care on the part of the hotel was fitting for the rest of our experience there. If you stay at the hotel, I'd keep your expectations low and a close eye on the end bill.
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Apr 28, 2025
Hassan the Bellman is incredible! Rock star.
Hassan the bellman is THE BEST! He not only saved my back, he spent an incredible amount of time helping me strategically pack my son’s SUV for our road trip home from GCU. Not only was he kind and helpful. He was just so sharp and creative and how to make way more stuff than should’ve fit in our car, work. I’m eternally grateful for him going above and beyond. He is truly a stellar employee, and he deserves a promotion. This is our favorite resort to stay in for college move-in and move out and we will be back many more times in the coming years.
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Apr 22, 2025
Patty is the best!! Thank you Hilton Phx at The Peak!
Patty at The Peak took the BEST care of us!!! We were a last minute reservation and she ensured our family had everything we needed to have the most fun and relaxing stay. We absolutely love The Peak and our experience with Patty made us love it even more!