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Hotel overview

Daily Resort Charge includes: Guest internet access; Disney shuttle; 2-16 oz bottles of water; DVDNow rentals; breakfast included for children 5 and under; notary services; 10% off Avis car rental; 50% off Disney Golf rentals; $5 off tickets sold at concierge desk.Daily Resort Charge includes: Guest internet access; Disney shuttle; 2-16 oz bottles of water; DVDNow rentals; breakfast included for children 5 and under; notary services; 10% off Avis car rental; 50% off Disney Golf rentals; $5 off tickets sold at concierge desk.Hilton Orlando Lake Buena Vista is located in the Walt Disney World® Resort, connected via Skybridge to Disney Springs®. As an Official Walt Disney World® hotel, guests can now enjoy the Disney Early Entry Benefit, 30 minutes early entry to any Theme Park every day. That means you'll have even more time to experience the dazzling Walt Disney World® magic. A Park reservation and valid ticket or pass for the same Park on the same date and valid Resort ID are required. Guests can also enjoy continuous shuttle transportation to all Disney theme parks, an on-site concierge, where guests can purchase theme park tickets and essentials, and 6 unique onsite dining options.

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Some hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Business Center, Concierge, Fitness Center, Breakfast, On-site Restaurant(s).The following services and amenities are currently not available: Room Service, Valet Parking.
Advisory Parking Fee : A minimum parking fee of $18 + tax per vehicle per day for self parking will be collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory This property has a mandatory daily resort charge of $35 (plus tax) per room, per night that is collected at check-in. The fee and inclusions are subject to change without prior notice.
Advisory A mandatory $38.00 PLUS TAX per room per night Resort Charge is payable by hotel guest directly to hotel. Charge amount is subject to change. Daily Resort Charge will be added to the room rate and includes: Guest internet access; Disney shuttle; 2-16 oz Starbucks coffees; 2-16 oz bottles of water; DVDNow rentals; $5 off tickets sold at concierge desk; local/toll-free/credit card calls.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 5981 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst Hilton experience ever

    My stay at the Hilton Orlando Buena Vista Palace – Disney Springs Area was extremely disappointing and far below Hilton standards. The pool had to be closed because someone defecated in it — absolutely disgusting. It was only shut down for two hours for “disinfection,” which is nowhere near enough to ensure proper safety and hygiene. There was no working Wi-Fi in the room, which is unacceptable for a hotel of this class and price. The so-called queen beds were more like small princess-sized beds — uncomfortable and misleading. Staff were unfriendly and clearly uninterested in helping guests. The hotel itself feels old and worn out. For a Hilton property, this was by far the worst experience I’ve ever had. I would not recommend staying here — there are cleaner, safer, and friendlier options available in the Disney Springs area.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel for a large group

    Jean helped our group with great patience. Jean did his best to make everyone satisfied, even for some special requests.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome folks at the front desk.

    Excellent customer service. Jean, Kayla, and Danicha really made sure that we had all of our questions answered and they really set us up for success on our trip to Orlando. Great job!

    Jul 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay

    Stay was great and I am really writing this because of Jared and Jean on the front desk that helped me with completing bus reservations on my phone. They are awesome !

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing time in Orlando

    The rooms are immaculate and large. Plenty of room to spread out. The concierge is super helpful and accommodating. Beautifully maintained grounds and pool. Convenience with bus transportation to parks and location to Disney Springs.

    Jul 02, 2025