Hotel overview

TripAdvisor traveler rating

4.0 based on 5449 reviews
Dining, amenities and activities
Know before you go
Daily Resort Charge will be added to the room rate and includes: Guest internet access; Disney shuttle; 2-16 oz Starbucks coffees; 2-16 oz bottles of water; DVDNow rentals; $5 off tickets sold at concierge desk; local/toll-free/credit card calls. Hilton Orlando Lake Buena Vista is located in the Walt Disney World® Resort, connected via Skybridge to Disney Springs®. As an official Walt Disney World® hotel, guests can now enjoy the Disney Extra Magic Hours benefit and FastPass+ Service (extended 60-day booking window) with valid theme park ticket. Guests can also enjoy continuous shuttle transportation to all Disney theme parks, a Disney character breakfast every Sunday at Covington Mill, and an on-site Disney Store, where guests can purchase theme park tickets and essentials. The resort features seven dining options, including, a 24-hour marketplace serving Starbucks® coffee, two outdoor resort pools with tropical whirlpool, a 24-hour fitness center, and a state-of-the-art business center. With 78,000 sq. ft. of flexible meeting space, our award-winning resort is a choice favorite for small meetings to corporate conventions. Our dedicated team delivers attentive and personalized service making for dynamic events that raise the bar. A Disney advantage unique to our hotel is our ability to work with Disney Event Group and Disney Institute for your meeting or convention. This includes exclusive access to Disney theme park venues, Keynote Speakers, Behind the Scenes Experiences, and Team Building Activities that all support the insights that make up the Disney Difference.

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory This property has a mandatory fee of $24 USD per room per night resort charge that is not included in your vacation package price. It is collected by the property at time of check-in. This fee is subject to change without prior notice. The following amenities are included.:Guest internet access; shuttle transportation to Disney theme parks; unlimited movie rentals from DVDNow; 2-16oz Starbucks coffees or 2-16.9oz bottles of water.
Advisory This property has a mandatory daily resort charge of $35 (plus tax) per room, per night that is collected at check-in. The fee and inclusions are subject to change without prior notice. Inclusions: Guestroom Internet access, Disney Shuttle bus, local/1-800 phone calls, DVDNow movie rentals, Two (2) regular Starbucks Coffees daily, Two (2) 16 oz. waters daily, A voucher for $5.00 discount on any single attraction ticket at concierge desk, 10% off purchase of $30 or more at Accents Gift Shop.
Advisory Parking Fee : A minimum parking fee of $18 + tax per vehicle per day for self parking will be collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory $35.00 PLUS TAX per room per night Resort Charge is payable by hotel guest directly to hotel. Charge amount is subject to change.

Ratings & reviews

TripAdvisor traveler rating

4.0 5449 reviews
  • 1.0 star tripadvisor rating
    THEY DO NOT TAKE PETS!!

    They do not take pets! this is misrepresented, I am not sure why one would think they did. Also, the Dolphin and Swan do not either even though it says they do, also, the Doubletree is the same issue....this all needs to be revised.

    Jun 13, 2020
  • 4.0 star tripadvisor rating
    Great place to stay!!

    This hotel is probably the most convenient if you are going to Disney World. You can also walk across to Disney Springs to do all your shopping. The pool is great, restaurants and cafes inside hotel. Staff was great. Very convenient to many attractions!! Enjoy!!

    Mar 22, 2020
  • 1.0 star tripadvisor rating
    Coronavirus Cancellation and NO REFUND

    The refund runaround from this hotel in the wake of the Coronavirus is despicable. We are a small business who booked rooms for a conference in Orlando in March. The conference was cancelled due to the PANDEMIC. This hotel chain, who speaks to the "warmth and comfort" during these difficult times -- is holding 4k for hotel rooms that were never used. The ridiculous amount of personal time spent on the phone being handed to one incompetent customer service rep after another is ridiculous. Way to handle it, Hilton. We would love to been in Orlando to work, but the work was cancelled. From a small business to your huge business, way to take care of the little guy.

    Mar 20, 2020
  • 5.0 star tripadvisor rating
    The best

    Service was extraordinary. Kris at the Front Desk made us feel super welcomed. Mike cane out and greeted us too. Mohammed in restaurant was awesome. Our rooms on 10th floor were great. Used the movie coupon and enjoyed Knives Out. Pool was beautiful and peaceful. We had a perfect stay. Thank you for rolling out the red carpet even when no one else in house. We were honored.

    Mar 20, 2020
  • 5.0 star tripadvisor rating
    Best Hotel for Match

    My family and I traveled from Tampa to Orlando to stay at the lake buenavista hotel. We almost canceled due to the coronavirus, but ultimately decided this might be our last get out of jail free pass. This is the safest place you could possibly be during this time. There are a total of 12 guests. Meaning there are more employees and guests and we are being treated like royalty. I highly suggest if you need to just get out for 24 hours that you check out Lake Buena Vista Hotel by Hilton. You will not be disappointed. And they have two awesome restaurants open, ❤️

    Mar 19, 2020