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Hotel overview

Join us here to experience the extraordinary magic and allure of Hilton Orlando Buena Vista Palace – an incomparable showplace in the heart of Walt Disney World®, providing the perfect place to make memories to last a lifetime.  Soaring 27 stories above the world's favorite destination, Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort raises the bar for exceptional quality and service in this sunny locale. Feel the magic the moment you arrive. We are located on 27 beautifully landscaped acres in Lake Buena Vista, Florida; across the street from Downtown Disney®, featuring the Marketplace and Downtown Disney's West Side.  Take a refreshing dip in one of three outdoor pools. Schedule a soothing treatment at our full-service Spa and Salon. Experience the thrill of world-famous Downtown Disney, with its vibrant shops, delicious restaurants, and exhilarating nightlife. Just 25 minutes from downtown Orlando and the Orlando International Airport (MCO), we are the perfect destination for business or leisure travelers. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting.

Property information

Year Built: 2014
Floors: 27
Total rooms: 1014

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum self-parking fee of $10.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $20.00 + tax per day, $24.00 + tax overnight. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed fee of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum self-parking fee of $22.00 + tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is presently $30.00 + tax per day. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee:
Hotel Mandatory hotel imposed resort fee inclusions:
o Guest Room High Speed Internet Access
o 1-800/local calls
o DVDNow rentals
o Disney Parks Transportation
o Daily Sun-care product
o Float Lagoon Access
o 10% off Food and Beverage (excludes Citrus28 and room service)
o $5.00 off any single attraction ticket sold at the Concierge desk

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 7525 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Pee stains on bed - DIRTY rooms!!!

    Dirty rooms! We were with a dance convention and multiple people in our group had dirty rooms. The mattress protector sheet was covered in pee stains!!! We had a wine bottle left from pervious guest. We had a smashed raspberry on the carpet. The dust everywhere was bad. Other people in our group had a leftover water bottle in their room. Someone else found pills on the floor of their room.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay!!

    We thought this was a great hotel if you are visiting Disney World. You could even see Epcot from our window. Family room was huge. Shuttle to and from the parks and Disney Spring that went like clockwork. Super friendly staff at breakfast. Amazing pool.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great property Great staff, GREAT STAY!

    We just finished a two day stay at the Hilton Orlando Buena Vista Palace and found this hotel to be fantastic. The check in was extremely fast, the staff was quick to load our luggage and bring to our room. Very friendly attentive staff throughout the hotel. The pools were very very nice, the lazy river was very relaxing. We dined both nights in the "Letterpress" restaurant and had a great meal both nights at a reasonable cost. Our room was nice with a balcony viewing the Epcot fireworks at night. If i had to make a complaint it would be 1) the walk from the self park parking lot is just ridiculous, they should have golf carts to drive people up to the hotel and that includes HandiCap persons who would have a really difficult time getting to Lobby as it is up a hill even after climbing 3 flights of stairs. gotta do better there Hilton. That is the only complaint i can come up with. I highly recommend this hotel

    Jul 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The greatest Hilton!

    Our favorite Hilton in Orlando, both for business and family vacation. Management and entire staff are like family to us. There’s not enough space or enough words to share the appreciation of this property for their hospitality, kindness, and customer service.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great choice. Convenient to attractions

    Staff was exceptionally friendly. Rooms were clean. Lazy river is a great place to relax and forget about stress. Definitely will return.

    Jul 07, 2025