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Hotel overview

With a location “in the center of it all”, the Hilton is 3 blocks from the French Quarter, connected to the Outlet Collection at the Riverwalk, adjacent to Harrah’s Casino, and steps away from the Warehouse Arts & Restaurant District.  Venture out by Street Car at the hotels entrance or enjoy our two pools and 90,000 sqft Health Club.  Dine at Drago’s featuring the famous charbroiled oysters or sip a specialty drink in the Public Belt.  The hotel location is key, as the spacious rooms, some of which offer river or city views are the ideal starting point for your excursions.


New Orleans - Riverfront
New Orleans International Airport : 13 miles

Property information

Year Built: 1977
Last Renovation: 2015
Accessible rooms: 42
Floors: 29
Total rooms: 1622


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Minimum check-in age is 21.
Advisory A minimum self-parking fee of $44.00 (plus tax) and a valet parking fee of $49.00 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Kids Stay Free Policy Maximum number of children per paid adult: 3Maximum child age: 17
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 7568 reviews
  • 3.0 star tripadvisor rating
    Dingy and dated

    Very dated hotel. Room was old. Basic. The door had issues opening with the key card. The bathroom was tiny. It was a bit dusty. The carpet in the room was dirty and has clearly seen better days. Good view of the city. Good location. Probably wouldn’t stay here again. This hotel needs a real makeover.

    Aug 22, 2023
  • 1.0 star tripadvisor rating
    Horrible customer service with

    I recently visited the marketplace to get Starbucks & I hands down had the worst experience. The barista Tasha was extremely rude , never acknowledged me. She was also on the phone while taking my order. Once I received my drink after waiting longer than the average time . Not only was my order in correct but also cold. She heavily coughed on my drink and had no covering over her mouth. Due to her attitude and rudeness I felt soo disappointed with the service I advised all of my family members not to go as well .

    Aug 05, 2023
  • 5.0 star tripadvisor rating
    Tips and Tricks from Helen at the Concierge desk

    THANK you and shout out to HELEN at the concierge desk. It was our first trip to NOLA, and Helen listened to our requests and concerns and showed us what the Big Easy had to offer. We visited Cafe Du Monde for beignets, listened to jazz on Frenchman, navigated the trolley to the Garden District, took a Ghost tour in the French quarter and visited the alligators on a Swamp Tour. THANK you Helen for all the great memories and positive experience, we will be back!- the couple from Phoenix, AZ.

    Jul 30, 2023
  • 1.0 star tripadvisor rating
    Atrocious place

    Dreadful place. Seems to be in a 1980s time capsule - not in a good way. Rooms are old, tatty and bathrooms tiny and worn out. Internet is appalling: keeps disconnecting and takes up to half an hour to reconnect. When you do reconnect it keeps trying to make you pay. A real scam. Impossible to do any work there. Housekeeping is hit and miss. During our stay there was a huge (literally) religious conference in the adjacent convention centre. The hotel was completely overrun, but no effort was made to mitigate the effects of several hundred people of limited mobility trying to access a very small (but hugely expensive) breakfast buffet at the same time. This resulted in either having to go out for breakfast or be in the queue before 6.30 am - not what you want when you are on holiday in New Orleans. The final straw was being charged an extra $75 for a 2 pm checkout. The damage being done to the Hilton brand by this place is incalculable.

    Jul 27, 2023
  • 1.0 star tripadvisor rating
    Rude employees

    In town for a business convention decide to visit the Hotel Starbucks on the 2nd floor near the front desk.. Encountered a rude employee by the name of Tasha. After taking my request the employee somehow made the wrong drink. When I expressed to Ms. Tati that she had either made the wrong drink or given me someone else's order.. Her reply was rude along with her body language she took me by surprise with her rudeness. At that moment I didn’t really care much to deal with Ms. Tati. Not the type of response I was expecting to get from a person in hospitality dealing with customers throughout the day. Thinking that the type of attitude Ms. Tati displayed maybe she might not need to be in a position that deal with customers in the general public of the Starbuck Brand. Would highly recommend some type of customer service etiquette..

    Jul 23, 2023