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1942 reviews
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Apr 19, 2025Mixed review. The good and disappointing
It’s a Wonderful bed. The room was very clean. Food in the restaurant was really good. I wish I had read the description before I realized the breakfast was not included. The other hand is that the walls are paper thin. Every noise in neighboring rooms and the hall reverberated.
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Apr 12, 2025
Needs Major Updates
I stayed here as a Diamond member and received an “upgraded” room, but unfortunately, the hotel is extremely old and dated—definitely in need of major renovations. The room was uncomfortably hot, and there was no AC at all. When I asked about it, they brought a fan to my room, explaining that the hotel doesn't have air conditioning during the winter months. That made sleeping very difficult. The bathroom was very small and cramped, and overall, the room didn’t feel like a comfortable or modern space. It seems like this hotel might have been nice back in the '90s, but it hasn’t kept up. The restaurant food was overpriced and not great quality. On a positive note, the shuttle drivers were excellent—friendly and professional—and the front desk staff was polite and helpful. Sadly, that’s not enough to bring me back. I won’t be returning to this location.
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Apr 06, 2025Convenient, friendly, comfortable and quiet
Very comfortable and surprisingly quiet hotel close to the Minneapolis-St. Paul airport. Was not disturbed by the sounds of passing jets. Very nice service, good breakfast, quick access to the airport. Great choice when you need to stay overnight to catch a flight the next day.
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Feb 28, 2025
Very helpful very nice rooms
We canceled our last hotel last minute called them they said they had room and had a shuttle they could put us on. Front desk was amazing, nice and caring and very understanding. Rooms were clean and spacious. Price was right on with other hotels close by.
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Feb 24, 2025Rude staff, non-child friendly
I wanted to get a good price on a room and they told me on the phone that our room would be $132, I asked if I should reserve ahead of time and they told me that I could just check in when I got there. When I got there it ended up being $205 for my room after waiting on the receptionist to get out of the back room for 30 minutes. There was a line of people waiting, and not happy with the wait. I asked the bartender wheee the receptionist was and he was rude and just told me she was probably stocking things, I asked if there was a door to knock on to get to her and he just said “no” in a rude way and walked away. When she finally got out, she could barely do her job and was likely stoned. I waited there for 10 minutes just to find out the price on my room. There is no breakfast and it is not child friendly. There were a bunch of drunk people at the bar right outside the elevators when I was leaving with my kids in the morning.