Hotel overview

TripAdvisor traveler rating

3.5 based on 1407 reviews
Dining, amenities and activities
The Hilton Memphis hotel is located in the heart of the East Memphis business district and a short drive from Beale Street, FedEx Forum, Elvis Presley’s Graceland, the Memphis Zoo, Liberty Bowl, Memphis International Airport (MEM), The University of Memphis, The University of Tennessee at Memphis, the Civil Rights Museum, the Loraine Hotel, and downtown Memphis, Tennessee. Memphis is also the home of the Grizzlies and the Redbirds; so come to Memphis, enjoy a game and stay with us. This 405-room hotel was designed by the late Memphis, TN architect Francis Mah, and the hotel has undergone an extensive multi-million dollar renovation to return the hotel to its once-grand glory. This hotel offers more of the comfort, amenities and entertainment choices travelers to the Memphis, TN area desire. Whether you are on a vacation, with a group or meeting, or on an individual business trip, our hotel has something for everyone, including meeting rooms and public space. Guests will enjoy the superbly furnished residential rooms. We feature breathtaking views of the Memphis, TN skyline in every room because of our floor to ceiling windows. Hotel Features Include: Rooks Corner - an American Bistro, serving breakfast, lunch and dinner, Lobby Bar - to quench any thirst, Beautifully-landscaped outdoor pool and whirlpool, Complimentary security monitored parking, Valet parking available, 24-hour fitness center with our new in 2007 Fitness by Precor, 24-hour access to our self-service Business Center, Hotel gift shop catering to all business and personal needs, Gate controlled, security monitored valet parking Guest Room Features Include: New in 2008 Flat-Screen Televisions, 32-inch in our Standard rooms and 37-inch in our Deluxe Level rooms, 405 tastefully decorated guestrooms, including seven suites, 66 Deluxe Level rooms located on the top four floors of the hotel with larger 37-inch Flat-Screen Televisions, Wireless high-speed Internet access available in all 405 rooms as well as in the meeting spaces and public areas, Serenity Bed Collection featuring the Hilton Suite Dreams Mattress & Box Springs by Serta, Bath amenities featuring the La Source line from Crabtree & Evelyn, Hilton's signature MP3-capable alarm clock radio, USA Today each weekday morning, Two dual-line phones with data ports and voicemail, Over 30,000 square feet of meeting space, enough to handle two persons or a reception for 1,600. Hotel Neighborhood: Less than 10 miles from Memphis International Airport, Convenient to many corporate headquarters in the "Poplar Corridor", Close to shopping at Oak Court Mall, Easy access to all major highways and interstates, Easy access to the Pink Palace, Memphis Zoo, Graceland, the FedEx Forum, and Beale Street, Close to many golf courses, including the TPC at Southwind. Travel should take you places.

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Hotel details

Dining

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Amenities

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Activities

This property offers numerous activities.
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Ratings & reviews

TripAdvisor traveler rating

3.5 1407 reviews
  • 1.0 star tripadvisor rating
    Honeymoon night

    Had always wanted to stay at this hotel. It was quite disappointing. Wouldn't stay there again. Customer service was poor as well as the cleanliness of the room. To top it off our car was broken into in their parking lot overnight. They have signs posted in the lot saying that they have no security and to get your valuables out of your vehicle. Didn't think something like that would happen at a Hilton.

    Oct 20, 2020
  • 4.0 star tripadvisor rating
    Great for large groups

    My Corporate benevolent society has had annual winter meetings here for a number of years. The space is large. Coat checks are a nice perk. Parking is tight, but free. The food is above average. We will continue to attend.

    Oct 19, 2020
  • 1.0 star tripadvisor rating
    Embarrassment to the Hilton name

    The hotel was run down. The first room we were given, the door literally fell off when we opened it and the toilet didn't flush. The 2nd room, the bathtub would not hold water. But the worse part was the service. The staff was very rude and not helpful. When we asked for the bathtub to be repaired, we came back to the plunger being completely pulled out and the bathtub dirty. I complained even after our stay and got no response from the hotel or Hilton.

    Sep 14, 2020
  • 5.0 star tripadvisor rating
    Excellent hotel

    The hotel is spacious and clean and the rooms were also clean and nice and the bed was comfy and clean and bathroom was clean and nice and had great water pressure and the staff was nice and the location is great. Overall I am definitely going to be back here again.

    Jul 27, 2020
  • 3.0 star tripadvisor rating
    Not what I expected.

    My husband and I had to make a last-minute travel arrangement over the weekend, something we were concerned might not be possible during the pandemic. When we saw that the towering and stately Memphis Hilton was open, we were stoked. We're from Memphis, and my senior prom was held there back when it was still the Adams Mark. The hotel was fairly empty, which wasn't a surprise. The lobby was clean, the front desk clerk was friendly, there were plenty of hand sanitizer stations posted at the entrances and elevators, and plexiglass separated guests from the staff. We felt safe, at least where COVID-19 precautions were concerned. Upon exiting the elevator on our floor, however, we were hit with a cloud of pungent marijuana smoke coming either from the emergency stairs or the room nearest the elevator. I suppose it's a testament to the hotel's insulation and HVAC that the smell never permeated our nearby room, but I felt very unsafe staying at a property where other patrons (or perhaps employees) felt it safe or appropriate to flout rules and common decency in such a manner. The room was relatively well-appointed, and the air was nice and cold (I can't sleep unless it is), but the carpet was in desperate need of a shampoo. My socks were filthy by the end of the night. The gnarled piece of fried chicken batter under the nightstand was an added bonus, I suppose. That, and the free contact high.

    May 18, 2020