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Hotel overview

Daily Mandatory Charge includes: Tourism Improvement District (TID) AssessmentDaily Mandatory Charge includes: Tourism Improvement District (TID) Assessment.The Hilton Memphis hotel is located in the heart of the East Memphis business district and a short drive from Beale Street, FedEx Forum, Elvis Presley’s Graceland, the Memphis Zoo, Liberty Bowl, Memphis International Airport (MEM), The University of Memphis, The University of Tennessee at Memphis, the Civil Rights Museum, the Loraine Hotel, and downtown Memphis, Tennessee. Memphis is also the home of the Grizzlies and the Redbirds: so come to Memphis, enjoy a game and stay with us. This 405-room hotel was designed by the late Memphis, TN architect Francis Mah, and the hotel has undergone an extensive multi-million dollar renovation to return the hotel to its once-grand glory. This hotel offers more of the comfort, amenities and entertainment choices travelers to the Memphis, TN area desire. Whether you are on a vacation, with a group or meeting, or on an individual business trip, our hotel has something for everyone, including meeting rooms and public space. Guests will enjoy the superbly furnished residential rooms. We feature breathtaking views of the Memphis, TN skyline in every room because of our floor to ceiling windows. Hotel Features Include: Ridgelake - an American Bistro, serving breakfast, lunch and dinner, Lobby Bar - to quench any thirst, Beautifully-landscaped outdoor pool and whirlpool, Complimentary security monitored parking, Valet parking available, 24-hour fitness center with our new in 2007 Fitness by Precor, 24-hour access to our self-service Business Center, Hotel gift shop catering to all business and personal needs, Gate controlled, security monitored valet parking Guest Room Features Include: New in 2008 Flat-Screen Televisions, 32-inch in our Standard rooms and 37-inch in our Deluxe Level rooms, 405 tastefully decorated guestrooms, including seven suites, 66 Deluxe Level rooms located on the top four floors of the hotel with larger 37-inch Flat-Screen Televisions, Wireless high-speed Internet access available in all 405 rooms as well as in the meeting spaces and public areas, Serenity Bed Collection featuring the Hilton Suite Dreams Mattress & Box Springs by Serta, Bath amenities featuring the La Source line from Crabtree & Evelyn, Hilton's signature MP3-capable alarm clock radio, USA Today each weekday morning, Two dual-line phones with data ports and voicemail, Over 30,000 square feet of meeting space, enough to handle two persons or a reception for 1,600. Hotel Neighborhood: Less than 10 miles from Memphis International Airport, Convenient to many corporate headquarters in the "Poplar Corridor", Close to shopping at Oak Court Mall, Easy access to all major highways and interstates, Easy access to the Pink Palace, Memphis Zoo, Graceland, the FedEx Forum, and Beale Street, Close to many golf courses, including the TPC at Southwind. Travel should take you places.

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A mandatory $2.00 per room per night Mandatory Charge is payable by hotel guest directly to hotel. Charge amount is subject to change. Daily Mandatory Charge includes: Tourism Improvement District (TID) Assessment

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 1704 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Underwhelming Hilton Experience

    For the past 10+ years, I’ve stayed at the Hilton Memphis annually for an April quarterly Business meetings. Unfortunately, I’ve seen a noticeable and steady decline in quality since the pandemic. What was once a reliable and decent property has now become one of the most consistently underwhelming Hilton experiences I’ve encountered. The lack of key amenities is especially disappointing for a hotel of this size—there’s no executive lounge and no full-service restaurant on-site. As a Diamond member, I received no recognition at check-in and wasn’t offered the usual welcome items. When I inquired, I was told there was water in the room—but isn’t that standard for all rooms? The response felt dismissive and far from the level of hospitality I’ve come to expect from Hilton. Basic guest services were also lacking. Only a handful of luggage carts were available, and just one of four elevators was working in this 26-floor hotel—often resulting in wait times of 30 to 45 minutes. The rooms are noticeably dated, and from what I observed, the property does not appear to meet modern ADA compliance standards, which is concerning. Only positive is the increased secuirty presence do to consistant auto thefts in 2024- I was directly affected and have 1st hand knowlege of multiple incidents. Overall, the Hilton Memphis no longer reflects the quality, service, or reliability associated with the Hilton brand. Unless meaningful improvements are made, I can no longer recommend this property. Not Recommended!

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Living in the city but still getting to know my city

    Everything about this hotel is absolutely amazing, I live in Memphis and I always look for a place at home but from home without traveling too far, I always love visiting this hotel because I’m obsessed with beautiful places and views in my city

    Apr 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ms.Pat

    I would like to say thank you to Ms Pat at the restaurant, it was so nice to be greeted every morning with such a nice smile and she had our table ready milk and coffee. She is the best !!! And I think we made Her day with all of our jokes and stories So thank you

    Apr 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Broken Elevators Ruined the Stay

    We went there to attend a corvette convention. There were four elevators and only one worked. We were on the second floor and had to wait at least 15 minutes each time we needed an elevator. The sandwich shop’s food and service were excellent. The room was clean but the bathroom was very small.

    Apr 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good service

    Ms Pat did a great job serving us at the restaurant. She is very friendly and helpful and remembered my name. ———————————————————————————————————————————————————————————————————————————————————————————————————————————————-

    Apr 04, 2025