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6145 reviews
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Apr 22, 2025Where Service & Hospitality Outshines the Sun
The Hilton Los Cabos never disappoints ... We've been loyal guests for over fifteen years and it is our favorite hotel in Cabo. Perfectly situated on a beautiful beach (the corridor) between Los Cabos and San Jose if you have a hankering to see town ... but why leave the hotel? The rooms are spacious and immaculate, the ocean views endless, and the pools ... glorious. This trip, was a girlfriend's getaway, so we spent our time tethered to poolside lounge chairs at the adult pool, overlooking the ocean. The main pool, also an infinity pool also has sweeping views, and a swim up bar. The beach bar "La Lena" serves fantastic food ... we indulged in guacamole, ceviche, nachos, tacos, (not all in one sitting) and the only thing I missed was the delicious looking pizza made in the wood fired oven. Breakfast is NOT to be missed ... endless buffet of options ... be as healthy or as decadent as you like! And yes, I think we sampled it all! During the evening this spot becomes a lovely option for dinner ... and found if you had a hankering for something not on the menu (me, fajitas) they were happy to whip some up. The lobby bar has a great vibe, amazing cocktails and more great food! Yes, all of that is fantastic ... but what keeps us coming back and stands out the most? The SERVICE. The hospitality is second to no other resort I've stayed at. You have to meet Benita at breakfast ... she's been there over 17 years and seems like she knows every guest by name. And then our "pool butler", Andres, made the sunshine even brighter. His personality as big as his heart. And we also met Irvan (a server training to be a supervisor) ... When we were unable to decide where to go to dinner one night, he described each option at the resort with detailed descriptions of the menu offerings. I've never met a more knowledgable server ! It's really no surprise that ALL of the team members lead with heart, if you were to meet the General Manager Antonio Bugarin and the Executive Chef Mauricio ... you will quickly see where the hotel's commitment to service stems from. Yes, Cabo is always a good idea, and the Hilton makes it so!
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Apr 22, 2025Meh…
It was fine. Nothing extraordinary but also nothing catastrophic. Had to call to have the room made up two days. Service at the beach was inconsistent (forgotten parts of the order, food took over 45 minutes for a California roll, pizza was burnt but cold, asked for condiments or cups and not brought). Altamar was worth it for the airport transfers and happy hour each day. Beach was lovely, although rough waves, kids very much enjoyed playing there.
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Apr 21, 2025
A Week of Relaxing
The Hilton Los Cabos is always a treat. The staff are kind and helpful. The hotel is clean, fun, and actually pretty quiet if that is what you're hoping for. The concierge department also goes above and beyond to be helpful with activities both on and off property. The food is always so good too, we almost solely ordered room service this visit and it was perfect every time.
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Apr 21, 2025Not the best...
All in all this is not what I would expect from a high-end hotel. Especially a hotel with the Hilton name attached. Little things, remote control for the TV not working, no conditioner in the shower, I had to call three times and wait 47 minutes for a Razor to get delivered to my room. There's nowhere to get a drink on property past 10 p.m. Hilton corporate give us $100 voucher to use at this property, that voucher is nowhere to be found and any traces of the conversation or emails were not received well by this property. I've been to over 40 countries in the last 19 years and obviously stayed at many hotels, resorts, motels and hostels. This is my first time in the Baja Peninsula and I could not ever recommend this Hilton to anyone.
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Apr 13, 2025
Best Beautiful Resort!
Celebrated a twin brothers turning 65 Birthday Bash with 9 rooms and 17 people. Emile in the concierge desk arranged all the dinners on and off site. El Huerto was the best farm to table experience. Resort, amenities and rooms are hands down the best!