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Ratings & reviews
TripAdvisor traveler rating
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Welcomed with a warm hug!
I would like to say THANK YOU to Sheila at the front desk who was kind enough to help us with early arrival and a hug when we we walked in!
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Great Customer Service from Shelia
This review is long overdue. My family had a great customer service interaction with Shelia at this hotel. My kids got sick out of nowhere and it created some panic as far as needs and she assured me there would be no issues and she handled parking for me as well so I could be close when leaving. She is a gem!
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Great place for a family friendly stay
5 stars for service. The staff is extremely friendly and accommodating. The room was a bit worn, and the air conditioning was difficult to control, but overall a great place to stay, particularly for a family friendly getaway. In fact, we are booking for another time in the near future.
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🙂↕️I highly recommend
This hotel was the best place I ever stayed during a holiday. Jordy and Hannah gave great customer service. The fish and chips I had was the best food I ever had at hotel. I highly recommended you come here if you’re planning to stay for a trip or even as a fun getaway.
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No real airport shuttle
Be careful. The hotel website clearly states they offer an airport shuttle, which is why I booked here. Fortunately, I called before my flight to check on where I could catch the shuttle. The very helpful front desk person informed me the shuttle is only for airline pilots. He said he’d tried to fix the website to make this clear, but had had no luck. He canceled my room at no charge, but I paid more when I rebooked at the Hilton with an actual shuttle. Really not okay.