TripAdvisor traveler ratingbased on 713 reviews
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Ratings & reviews
TripAdvisor traveler rating713 reviews
Could Not Have Found a better Place
Recently, while our house had to be rewired, we had the opportunity to stay at the Hilton Garden Inn in Pensacola. We had registered and drove around to move in. Before we could get out of the van, Randy,the Maintenance Man, brought a luggage cart to us and helped us to unload, and even pushed the cart to our room. It was an extremely great beginning to our stay. Randy was there the entire time and was a great professional representative for the hotel. Damien, the Houseman, was another valuable asset to the hotel staff. The front desk staff was INCREDIBLE. Aston, Dee, Andrew, and Kim did a professional job of welcoming us, answering questions, and offering advice when needed. We felt very at home due to the efforts of the whole staff. As a teacher, I had my laptop with me to do my work. When I could not figure out how to get wifi,I took my computer to the front desk and Andrew immediately connected my computer. All our needs were met immediately. We could not have picked a better place to stay. The hotel was clean in every way. The rooms were beautifully decorated and extremely comfortable. There was ample room to spread my work out and comfortably work on it. THANK YOU FOR SUCH A RELAXING STAY!
Walls are paper thin, AC unit was loud enough to wake the dead. Could hear what the people on the TV next door were saying, coworker in another room could hear the person next door to him snoring. Staff were polite, just poor construction.
Great location and staff
The breakfast staff was very friendly and gave good recommendations. The French toast was really good and I liked the turkey options, I didn't know they had the option until the waitress recommended it. The staff was friendly and treated everyone like regulars.
Great weekend stay!
Stayed here for Phi Beta Mu Omega Chapter Convention. Room was clean, comfy bed, clean bathroom and shower. They did a wonderful job of providing meeting rooms and went the extra mile on setup, furnishings, etc. for our social activities. Breakfast was delicious-friendly and courteous staff. All in all, it was a wonderful stay!
The hotel staff was very friendly and helpful during our visit. The breakfast was good and the people serving it were quick and thoughtful. There are a good number of pubs and restaurants in the area. I would definitely stay here again.