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Hotel overview
Location
Kapaa{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee Inclusion:
• High-Speed WI-FI Internet
• Local & Long distance Telephone Calls
• Use of Coolers, Towels, and Beach mats available at the Concierge Lounge
• 2-hour Bike Rental
• 24 hour Fitness Center Access
• Access to Safety Deposit box located at the Front Desk
• 2 for 1 golf at Hokuala Kauai’s ocean golf course
• Hawaiian Cultural Sunrise on Monday, Wednesday, & Friday
• Weekly cultural activities
* * Resort Charge Includes:
* Live Music Entertainment
* Resort Activities ; Cultural Sunrise ceremony
* 2 Bottled waters daily
* Cooler , Beach mat & beach Tower rentals
* Ukulele classes and lei making classes
Resort charge offerings are subject to change throughout the year. Partners will be notified via writing of any changes to the resort charge offerings. Offerings are available based on travel date, not booked date.
Ratings & reviews
TripAdvisor traveler rating
1819 reviews
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Jun 04, 2025Love the staff and local but Hilton I’m disappointed
I really wanted to love this place. The beach side access and pool are both nice. Staff was very kind, compassionate and accommodating. However, the hot tub was under maintenance our whole stay which really bummed me out, and my family is gluten free and the accommodations were scarce. I saw on their website and reviews they offered gluten free pancakes but when we got there the GF pancakes were not available. There were other amenities missing and it’s truly a cop out. The food was outrageously priced and not worth the value. We will be staying at a completely different resort next trip. I loved Kalani Jo and his Ukulele class! Cina, the hostess that checked us in was such a sweetheart, very helpful and accommodating. She deserves a raise! I hope Hilton will improve this location and support the lovely staff we cherished during our stay. Mahalo and Aloha.
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Jun 02, 2025Best Stay Ever for our Honeymoon!
My husband and I 100% recommend this resort for Kauai! It’s perfectly located to wear you can get pretty much anywhere on the island in under 40 minutes (many of the towns were within 15/20 minutes of the hotel). The staff was excellent, made us feel like we were staying with family. Everyone was welcoming, helpful, gave us great local recommendations. The room was very clean and was spacious. Having the two pools was really nice as well as the little swimming area by the beach on property. Most of the beaches in Kauai the waves are too strong to swim but the spot on the hotel property was perfect. Restaurant on site was delicious too. VERY REASONABLE PRICE FOR A NICE PLACE!!!! We didn’t have to spend an arm and a leg on our room rate or parking to stay here and still have a high quality stay. We loved this hotel WAY MORE than the “fancy resort” we stayed at on Oahu. If we come back to Kauai we would stay here again, highly reccomended to all.
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May 03, 2025
5 Stars – A Memorable First Visit to Hawaii!
Stayed: April 18th at Hilton Garden Inn Kauai Wailua Bay This was my first time visiting Hawaii, and my stay at the Hilton Garden Inn Kauai Wailua Bay made it unforgettable. The location is fantastic—close to the airport and nestled in a beautiful spot with absolutely incredible views. The real standout of my stay, though, was Bree at the front desk. She was incredibly professional, knowledgeable, and genuinely helpful. Her tips became my personal guide throughout the trip and helped me make the most of my time on the island. Thank you, Bree, for your warm hospitality and for helping make my first trip to Hawaii so special. I’ll definitely be back!
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May 01, 2025
Great Aloha spirit from Curt and Julie
We spent 6 nights at the Hilton Garden Inn Kauai Wailua Bay. The staff was very friendly and helpful. We felt like celebrities, even though I know that they treat everybody with the same wonderful aloha spirit. Special thanks to Curt, the jack of all trades, and Julie the housekeeping lady. Our wonderful stay on Kauai was made even better by the people who work hard to make it great.
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Apr 23, 2025Disappointing Stay at Hilton Garden Inn Kauaʻi
I recently stayed at the Hilton Garden Inn Kauaʻi—and sadly, it was the first Hilton property I’ve encountered that doesn’t live up to the Hilton name. Instead of the quality and luxury we expect, I found the front‑desk staff and breakfast attendants to be surprisingly rude. Parking will set you back $25 per night, and breakfast costs $30 per person (with a $10 cappuccino) for a sparse buffet that included bread but no ham or cheese for a simple sandwich. Housekeeping is only every other day, so after beach outings our room became messy and sandy. To top it off, our first‑floor room overlooked the staff parking lot—hardly the Hawaiian vista one dreams of. The one bright spot was the beachside bar, where friendly staff, tasty food and drinks, and an incredible sunset view reminded me of what Hilton hospitality can—and should—be.