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Ratings & reviews
TripAdvisor traveler rating
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Wonderful and New!
This was a great experience! 2 weeks prior to this stay we had gone to the Doubletree airport. Horrible is an understatement. So we were so happy to see that this Hilton is completely renovated. All fresh and new. Gorgeous actually. Our experience was wonderful from the shuttle drivers to the front desk to the hotel bar. Everyone is so nice. Professional and helpful. We will be staying here every time we’re in town. And there is a Raffertys, Applebees and Cracker Barrel right on the same property. The airport is only a quick 10 min shuttle away. Really, really happy with this Hilton!
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Fantastic stay at fantastic hotel!
From the moment I arrived, the staff made me feel welcome—everyone was friendly, helpful, and professional. Breakfast was *top notch*, with plenty of fresh options and great service. I also had dinner at the hotel restaurant, and it exceeded expectations—definitely a cut above your typical hotel fare. My room was absolutely perfect: clean, comfortable, and quiet. A smooth, pleasant stay all around. This is obviously a very well managed hotel. Would definitely return!
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Outstanding caring and helpful staff
Outstanding staff and support so thabka to everyone who works ow there Special circumstance and a lost item that got left behind that caused no end of stress But the staff stepped up and went way above and beyond to resolve the problem and help out I can't tell you how much their responsiveness and support was appreciated and all the while dealing with a lobby full of a large group checking in. They maintained calm caring demeanor throughout Special shout out to Charmaine and John in the back office
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Hilton Cincinnati airport
Can I start by saying best sleep at a hotel in a long time! The bed and pillows are dreamy! I was in 410; a JR Suite. Spacious and clean. I use ear plugs so any road noise did not disturb me. I did keep the fan on medium too, Nice bath amenities. Close to airport. Staff were friendly and professional. Definitely recommend this Hilton.
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Awful stay
Wet wash cloth left in shower. No hot water made for a very jarring shower in the morning. Complained via their messaging service. Never received a reply. I expected better from Hilton and for also being a Diamond. Avoid this hotel as it will only disappoint you.