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Hotel overview
An all-inclusive resort on a secluded stretch of Mayan coastline where it’s possible to be endlessly entertained yet infinitely relaxed. Here with panoramic ocean views, authentic global cuisine, and a wealth of unexpected delights, no two journeys are exactly alike.
Located just 15 minutes away from Cancún International Airport.
• 715 Stylish Rooms and Suites with Stunning Panoramic Views
• 12 unique dining experiences including an Ice Cream and Churro Shop and Taqueria with a Mezcal & Tequila Bar
• Family and Adult pool, Kid's and Teen's Club, Fitness Center and Spa.
Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
4579 reviews
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Jun 30, 2025The Retro Show
We went to see the retro show, and it was such a fun experience! I loved the music, and the performers were amazing. The vibrant colors and outfits made it a great show for the whole family.
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Jun 30, 2025
Amazing time at a super fun, friendly and clean Resort!
We had an amazing time! Everyone at the resort was so friendly and helpful! They went above and beyond. Food was great and super clean. Very welcoming!
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Jun 29, 2025
Kids Club at Hilton Cancun
Shout-out to the amazing Kids Club Team! We’ve never felt more comfortable leaving our 4-year-old son for a few hours each day. The entire team is incredibly hands-on and caring with the kids, and they always have a variety of fun activities prepared. Our son absolutely loved every moment and always looked forward to going back. Thank you for creating such a safe, engaging, and joyful environment. Until next time!
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Jun 27, 2025
Antonio the bartender
Antonio was the best bartender and made our experience wonderful. Drinks were always full and delicious. He was very knowledgeable
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Jun 27, 2025
Everyone was so nice
It was an amazing and relaxing experience, everyone was so nice and willing to help, the staff went out of their way to make sure me and my family were comfortable.