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Hotel overview

Get exclusive perks during your getaway at Hideaway at Royalton Riviera Cancun. Travel now through December 22, 2022 and receive:
• $150 value in complimentary spa services per person to include: access to Hydrotherapy Circuit for one day, scalp massage for 15 minutes, foot massage for 15 minutes
• 25% off any spa treatment (not combinable with other discounts/credits)
• Access to hydrotherapy on same day as mini massages

Valid in Diamond Club room categories. Spa package is valid per single or double room and must be booked upon arrival with butler/personal agent or concierge. No additional spa package for triple or quad rooms. No cash value for unused treatments/ not applicable in exchange for other spa services or spa products. Subject to availability. Not combinable with other resort credit programs. Valid for contracted groups.

Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.  Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities.

Location

Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property information

Total rooms and suites: 343

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory We are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
Advisory Please be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.
Advisory Operations at Hideaway at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino will be temporarily paused from August 18 to December 6, 2025, to finalize this complex renovation. This includes refreshing the motor lobby, main lobby, main pool areas, walkways, elevators and suites, as well as elevating the Convention Center, ensuring it remains a premier venue for high-profile events.
Advisory spaces that reflect the very best of modern all-inclusive luxury, existing reservations will be protected at other Blue Diamond Resorts in the destination, ensuring minimal disruption for our guests. Although Royalton Splash Riviera Cancun has been prepared to accommodate existing reservations, additional options will also be available depending on the specific characteristics of each booking

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 22132 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this trip. Thank you Royalton Team for making our honeymoon trip the trip of our lives, we surely will be back with our kid

    We went for our honeymoon trip, stayed for 1 week and it has been a total bliss! All the staff from the start was nothing but excellent, the butler team Gabriel, Estefania and Ulises was very wonderful. Gabriel surprised us with a bubblebath and decorate our rooms with balloons for our 2nd night, the bartenders was very good, get yourself a Diamond club rooms, they will surely take care of you

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Juan and crew

    Had at 2140 dinner reservations on July 12 @Zen. Juan and crew were amazing. An absolutely treat the dine with. We recommend to friends and family.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Service

    CATALINA is the BEST EVER!!!!!!!!!!!! I wouldn't recommend anyone else. Didn't even have to ask for refills, she just brought them!!! Fantastic job!!!!

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Javier at Hunters is amazing!

    Javier, at Hunter's Steakhouse was amazing. We have had him wait on us 3 times in the past year, and he continues to get better. The Ribeye is amazing as well!

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Happy family 👍👍👍

    Manuel Peter armando meza Best staff and very friendly great entertainment hole family enjoyed it very much Happy family happy father

    Jul 12, 2025