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Hotel overview
• $150 value in complimentary spa services per person to include: access to Hydrotherapy Circuit for one day, scalp massage for 15 minutes, foot massage for 15 minutes
• 25% off any spa treatment (not combinable with other discounts/credits)
• Access to hydrotherapy on same day as mini massages
Valid in Diamond Club categories. Spa package is valid per single or double room and must be booked upon arrival with butler/personal agent or concierge. No additional spa package for triple or quad rooms. No cash value for unused treatments/ not applicable in exchange for other spa services or spa products. Subject to availability. Not combinable with other resort credit programs. Valid for contracted groups.
Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. A luxurious all-inclusive adults only resort-within-a-resort in Punta Cana. Guests of Hideaway at Royalton Punta Cana enjoy full access to all amenities, services, and facilities at neighboring Royalton Punta Cana Resort and Casino, Grand Memories Punta Cana and Grand Royalton Splash Punta Cana, just a short trolley ride away.
Location
BEACHProperty information
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Hotel details
General policies & fine print
Check-in Policy :
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy :
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy :
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy :
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information :
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3225 reviews
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Jul 23, 2025Extremely Disappointing Diamond Club Experience at Hideaway Royalton Punta Cana – Not Worth the Price or Hype
We stayed at Hideaway at Royalton Punta Cana (Diamond Club) expecting a luxury experience, but it turned out to be the most stressful vacation we’ve ever had. There was no proper welcome or check-in, and the Diamond Club lounge was closed. We were given the wrong room type, missing key amenities like toiletries, welcome kit, sparkling wine, and slippers. The room was not clean and lacked basic essentials. Vegetarian food was a daily struggle despite multiple requests. Staff communication was difficult due to language barriers. Room service was slow, often incorrect, and facilities like air conditioning and pool cleanliness were inconsistent. Many Diamond Club perks, including minibar refills and aromatherapy, were either unavailable or not provided. Despite raising repeated complaints to management, including Jeifry and Marlbin, nothing was resolved. Promises were made but never kept. We spent nearly $5K for 7 nights and left deeply disappointed. This experience has shaken our trust in both Royalton and the Marriott brand. I would not recommend this resort—especially not for Diamond Club members or vegetarian travelers.
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Jul 23, 2025Fantastic 30th Anniversary Getaway!
We had a fantastic time at the Hideway! The rooms were clean and all facilities were spotless and well maintained. We had many food options and enjoyed a variety of restaurants for dinners that we enjoyed. Our reservation time was always prompt and food was delivered quickly. There was a wide array of fruit and snacks always fresh and available. One of the highlights was our daily visit to the coffee shop for excellent iced coffees and gelato! The service was exemplary - definitely a 10 out of 10. Denis, our butler, met us on the first day, oriented us to the room and all facilities and then checked in with us each day. Never intrusive and always available, Denis helped with everything from booking dinners, to excursions, to hotel transport. Denis’ careful attention and hard work on our behalf really made our 30th anniversary trip special - we never had to worry about or manage a thing! Also, Jennifer our lobby day bar hostess, is an absolute gem. She greeted us every morning, knew our coffee order right away, and has a great energy snd smile. She made each start to the day “excellente”!! Another key factor to the success of the trip for me was safety. I saw many women travelling solo, and I also felt it is a resort that instills a sense of safety and comfort. We would definitely visit again!
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Jul 22, 2025
Amazing vacay
Had Ana amazing time! The resort is clean and staff super friendly. I would like to give a special shout out to our butler NELIO! He’s thoughtful, understanding and extremely attentive to the needs of the guests. He made everything seamless and fun. Would highly recommend this place to anyone!!!
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Jul 20, 2025
I wrote this review, without reading any other previous reviews.
I've been to Punta Cana many times before and got used to picking resorts with no expectations. This resort actually made my wanna come back. The staff was extremely friendly, from top to bottom. My room was clean, fridge was always stocked, and never had an issue with hot water. Ray and the crew in guest services went above and beyond in explaining resources and activities that are available (dont be shy, and ask). Oscar and Martha at the hideway bar are friendly, prompt, and offer great service. My last stay there, I started booking the next trip, before my plane departed Dominican Republic. If you didn't know by know, I will be returning soon...!
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Jul 17, 2025
Very friendly resort!
We had a great experience at the Hideaway Royalton Resort, the staff's was very nice. I want to personally mention Dennis, our assigned butler, demonstrated remarkable attentiveness to my family's and my needs. He was very proficient in arranged reservations at our preferred restaurant, this gave us a wonderful dining experience️. I appreciate Wellington Recendez for his assistance with our airport transportation, worked hard to make sure that that we made it to the airport 3hrs. ahead of time. Last but not least, l mention Wilmi Segura, the excursions planner, offered us unbeatable deals on all our excursions, we had an excellent vacation