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Hotel overview
Location
Florida Keys - Duck's Cay - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for all guests.
Mandatory hotel-imposed resort fee inclusions:
• Self and Valet Parking
• Wi-Fi Internet Access throughout the resort
• Local and toll-free phone calls
• Resort-wide transportation
• Use of Chaise Lounges and towels at pool and beach
• 24-hour concierge, front desk, and security
• Access Calm Waters Fitness Center
• Unlimited use of the Putting Course, Sports Field, and Tennis Facility
• Access to Coral Cay Club (some activities have an additional fee to cover cost of materials)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
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STAY AWAY - Animal Captivity
Devastating that the place holds dolphins captive. The dolphins are in a small lagoon “attached to the sea” but really just sharing ocean water. The animals are being helped captive by a fence. After researching, I learned the dolphins are not injured, not being rehabed. Nope! The dolphins are perfectly healthy such that they could be out in the wild rather than being trapped. The captors are a group called Dolphin Connection that is part of the Dolphin Company that holds dolphins captive here and at other tourist locations (traps) like Discovery Cove and Miami Seaquarium. On top of that, the Dolphin Company filed for bankruptcy. The dolphins are trapped for no other reason than to be pet by kids and photographed by uneducated families. Hawks Cay pretends that they educate on conservation and the environment …. Why not show the families the dolphins outside in the ocean? Not profitable. That’s why. As someone from Florida, please educate yourself on these tourist spots and go see the wild animals in real nature. It’s so sad and unnecessary. You can go see dolphins in the ocean rather than paying $250 for an unnatural dolphin experience. Your kids don’t know any better, you do. Ps. The dolphin tiny lagoon is attached to the hotel and is right next to the pool with a loud DJ and a reception area where loud music was played all night as there was a wedding. The dolphins have no peace and they instead swim in circles in fear and anxiety. Such smart wild animals being trapped. Sad.
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Tiki Grill Jacob
Jacob is the best bartender from tiki grill!!! If you see him say hi!!! Was the best for celebrating 21st bdays!🫶🫶🫶 best weekend
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10/10
Celebrated my 21st birthday at the tiki grill pool, and Jacob was a fantastic help. kept the good vibes and great drinks flowing. Highly reccomend as a must visit spot in the Florida keys!
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Best massage EVER
The spa was AMAZING! I had the best couples massage. Alexis (I think I forget her name already) was the best! She was so accommodating and for my first ever massage it was OUTSTANDING! If I lived here id come back weekly!
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Great Stay!
Our family had a great time at Hawks Cay. We loved the pool, restaurants and swimming with dolphins. The service was friendly and efficient and we loved talking with the employees at the breakfast! Can’t wait to go back!