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Hotel overview
Location
Florida Keys - Duck's Cay - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for all guests.
Mandatory hotel-imposed resort fee inclusions:
• Self and Valet Parking
• Wi-Fi Internet Access throughout the resort
• Local and toll-free phone calls
• Resort-wide transportation
• Use of Chaise Lounges and towels at pool and beach
• 24-hour concierge, front desk, and security
• Access Calm Waters Fitness Center
• Unlimited use of the Putting Course, Sports Field, and Tennis Facility
• Access to Coral Cay Club (some activities have an additional fee to cover cost of materials)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
1846 reviews
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Jul 17, 2025Calm Waters Spa
My neck feels great! It smells good and the amenities were lovely too. The steam room was great. Our massage therapists were on point.
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Jul 17, 2025
Our perfect vacation
So I read all of the reviews about this place and I am not quite sure why people did not immediately fall in love. There are a lot of good reviews, but also some surprising reviews about the quality of Hawks Cay. From our experience, staying in the sunset village, this place was a dream come true. We had our own little personal beach and the waterfront. This place is meant for people who want to be in flip-flops all day and fishing. This is not the Ritz Carlton in Miami. The accommodations were perfect, we brought everything we needed from the store so we were good. I do not have one single complaint. This is an amazing location if you have a family or if you want to meet friends and all stay at the villas. It’s just an Absolutely Wonderful, peaceful, amazing experience. We did a fishing charter which was absolutely perfect. We fished every day in our backyard. The only average experience was driving down to Key West, and immediately we wanted to come back to Hawks Cay for the rest of our stay. So as long as you come knowing that this is a place where people fish, and do outdoor nature activities, Hawks Cay is for you. If you’re coming from somewhere fancy and you need a five star hotel, this is not it. Go to Miami or Orlando. Hawks Cay is for the nature lovers and the price is 100 💯 worth it.
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Jul 16, 2025Mediocre at best
Was excited to visit this resort but was sadly let down. The pool water was dirty and my son was sick for 2 days after being in the pool. The DJ around the pool was so loud you could not talk. Dolphin show says 10:15 every morning we left at 10:40 and still had not started not fun for families sitting in the sun waiting for the show. Kids center is off hotel premises. Not a lot of choices for restaurants close by. Drink prices were very high ($8 for a beer) we ended up checking out early and went to another hotel as was not happy with this resort.
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Jul 13, 2025Ran down, falsely advertised, and overpriced for what you get.
I would like to preface this with saying that we are a family of 5 who frequent Disney so we are quite familiar with overpaying for things in tourist areas, not to mention the fact we actually live in a tourist area. However, Hawks Cay takes the cake when it comes to being overpriced. Two drinks at the tiki bar were $47, breakfast buffet is $30/person, one lunch for the five of us ran about $175 including tip. We stayed in a 2 bedroom villa that doesn’t look like it’s been updated since the 80’s. Apparently the villas are each privately owned, which we were not made aware of ahead of time, and Hawks Cay obviously does not set any standards for the private owners. And do not be fooled by the pictures you see of Hawks Cay! The lagoon and main pool are not near as large as they’re made to look. They also promote paddle board rentals - what this really consists of is signing up for a 30 minute time slot to paddle around the already small and crowded lagoon. We vacation in the Keys often but I can say this was the first and last time we will ever stay at this resort.
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Jul 12, 2025STAY AWAY - Animal Captivity
Devastating that the place holds dolphins captive. The dolphins are in a small lagoon “attached to the sea” but really just sharing ocean water. The animals are being helped captive by a fence. After researching, I learned the dolphins are not injured, not being rehabed. Nope! The dolphins are perfectly healthy such that they could be out in the wild rather than being trapped. The captors are a group called Dolphin Connection that is part of the Dolphin Company that holds dolphins captive here and at other tourist locations (traps) like Discovery Cove and Miami Seaquarium. On top of that, the Dolphin Company filed for bankruptcy. The dolphins are trapped for no other reason than to be pet by kids and photographed by uneducated families. Hawks Cay pretends that they educate on conservation and the environment …. Why not show the families the dolphins outside in the ocean? Not profitable. That’s why. As someone from Florida, please educate yourself on these tourist spots and go see the wild animals in real nature. It’s so sad and unnecessary. You can go see dolphins in the ocean rather than paying $250 for an unnatural dolphin experience. Your kids don’t know any better, you do. Ps. The dolphin tiny lagoon is attached to the hotel and is right next to the pool with a loud DJ and a reception area where loud music was played all night as there was a wedding. The dolphins have no peace and they instead swim in circles in fear and anxiety. Such smart wild animals being trapped. Sad.