TripAdvisor traveler ratingbased on 697 reviews
LocationFlorida Keys - Duck's Cay - Beach
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for all guests.
Mandatory hotel-imposed resort fee inclusions:
• Self and Valet Parking
• Wi-Fi Internet Access throughout the resort
• Local and toll-free phone calls
• Resort-wide transportation
• Use of Chaise Lounges and towels at pool and beach
• 24-hour concierge, front desk, and security
• Access Calm Waters Fitness Center
• Unlimited use of the Putting Course, Sports Field, and Tennis Facility
• Access to Coral Cay Club (some activities have an additional fee to cover cost of materials)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating697 reviews
Family Friendly Unit 7051 Perfect Layout
Fantastic resort, a true US gem with alllll the island feels. On property you will find EVERY amenity imaginable...fishing, snorkeling (private salt water lagoon), private dolphin experience, kiddie splash pool, mini golf, kids club, SPA, (STARBUCKS coffee!!!), countless dining options, on site marina with docking, gas, bait, fishing/diving/ snorkel charters ALL steps away from your room. NOTE: Villas are individually owned, so floorplans and furnishings CAN vary!!! BE SURE TO ASK FOR AN UPDATED/PREMIER UNIT. Premier Villa #7051 (Harbor Village Dr) has a GREAT family friendly layout with 2 bedrooms (2 twins/1 Queen) & a LARGE bathroom (glass enclosed shower-no tub vs the tiny en suite baths found in most of the other villas). This unit also has a powder room on the first level, which is really convenient (also not in all villas) and completely updated furnishings (post Irma), and a GORGEOUS WATER VIEW of the mint green sea outside the living and master bedroom areas...fully appointed kitchen (PUBLIX delivery is a phone call away) OR ROOM SERVICE! Perfect family getaway.
During this pandemic, we have been been deciding if to go or not to go to keys in june with our reservation. Well since my daughter is pregnant, we have decided to postpone our trip and Hawks Cay, April M, was so understanding and refunded our deposit without question. That is how I like it, no headaches, no begging, no grief. Thank you Hawks Cay, and will be back ASAP when baby is born and things calm down a bit.
Beautiful Property, Beautiful People
We have been coming to this resort for many years. Each time we come, our experience gets better. Between the beautiful rooms, the amazing staff, the awesome food, it just does not get any better. I would highly recommend this resort to both families and couples. Everyone here is just happy, the guests and the staff! The views are phenomenal and it is in an ideal location for exploring the Keys, IF you even want to leave this resort. It has really become our home away from home.
We stayed in a villa as part of the Hawks Cay Resort. Although we initially had some challenges getting the appropriate accommodation (as we were initially placed in a villa that did not have as many rooms/beds as promised), this was corrected by the end of the first day. The children enjoyed the pools and lagoon area. The villa was a good size and had wonderful outdoor areas. We were on the water and had a manatee visit on our last day. There were plenty of activities in various locations on the property to keep the children busy. The property is also well located to allow access to external restaurants and shopping, as well as to do a day trip to Keywest. Overall, a fun experience.
So much fun at the pool!
We had so much fun dancing by the pool thanks to Miguel Lopez and James Martin who emceed and showed us line dances! It was the highlight of my trip!! The music was fun and the personalities of these two made it ll the more enjoyable. Each time I had decided to go sit down, they put on another great song!