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Hotel overview

Surrounded by the stately Sierra Nevada Mountains and Lake Tahoe’s picturesque south shore, this gracious mountain getaway offers the perfect blend of fun and entertainment ideal for active travelers and gaming enthusiasts alike. Providing fun for the whole family, guests enjoy access to a full-service health club, a year-round outdoor pool and spa tub, a full-service wedding chapel, nightly entertainment, a 24-hour casino, a video game arcade, specialty shops, 24-hour room service, and a wide variety of dining options including the popular Cabo Wabo and pleasant guestrooms. Escape the ordinary during visits to this action-packed Lake Tahoe escape.

Location

South Shore/Heavenly Mt Area
Reno, NV, USA RenoCannon International Apt (RNO) : 60 miles
Sacramento, CA, USA - Sacramento Metropolitan (SMF)
San Francisco, CA, USA - San Francisco Intl Airport (SFO)

Property information

Year Built: 1944
Last Renovation: 2007
Accessible rooms: 13
Floors: 19
Total rooms: 738

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum parking per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. Self-Parking: $20 The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount.
Advisory Mandatory City of Reno-Imposed fees: A $3.00* nightly Tourism Surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of the promotions included in your booking. *Subject to change without prior notice.
Advisory A mandatory hotel-imposed fee of $$26.95 (plus tax) per room, per night will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change at any time. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For a detailed description of what is included, please refer to the policy section of the hotel profile.
Advisory PARKING RATES – Special Events (Concerts, Celebrity Golf, Holidays) Self-Parking $25.00 “parking fees vary depending on season”
Advisory The hot tubs at Harvey's Lake Tahoe will be closed until further notice.
Advisory A minimum self parking fee of $15 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $20 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory The hotel imposed Pet cleaning/Smoking fees of $425 will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Please be advised that Heavenly Bar at Harveys Lake Tahoe will be permanently closing on February 19th, 2024.
Advisory A mandatory hotel-imposed fee of $26.95 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory Mandatory Fee – a $5.00 nightly tourism surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of promotions included in your booking. *Subject to change without prior notice.”

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy : A valid credit card is required for incidentals deposit, to be authorized at check-in.  Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.

Cancellations inside of 3 days prior to arrival incur a 1 night penalty and applicable product penalties.

No shows incur a 1 night penalty and applicable product penalties.

Minimum night stay restrictions may apply.

Guests attending a convention may not use this package for their stay. If found attending a convention, guests may be charged directly.

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out for all U.S. Domestic reservations Land Only reservations.

Mandatory hotel-imposed fee inclusions:

•Fitness Center admission for 2 people per day

•In-room internet access daily for 4 devices per day

•All local calls

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Room taxes are included in vacation price.
Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 29Jul14 - 31Mar50

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 6449 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great Place

    Hotel is under construction but they’re doing their best to make navigation easy. JC the casino executive was absolutely fabulous. She helped with a few minor issues during our stay and her communication and follow-up were top notch. Hope to return next day.

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not happy at all

    I wish they mention in the website that they are doing major renovations at the hotel. The hotel has bad odor, dark and messy at the lobby including elevators. Room was dusty amd drawers are old. At night you hear people talking next door and door open/close loudly. AC not really cold. We stayed out the whole day and decided to shorten our trip. No one picking up phone at the front desk at 8am. Disappointed with this hotel. Wont recommend and wont be back.

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Construction Inconvenience

    I would not have booked if I knew the hotel was under construction. The routing through from the elevator to the casino were confusing due to construction. Air ducts were exposed. Air conditioning was not working or not on in the casino area.

    Apr 16, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Stay anywhere else!

    Last stayed here in 2017 and thought we would give it another try for a few days over spring break. It was horrible. We had no idea they are undergoing major construction- the place is a mess! I just looked at their website again to see if I missed it, but there is NO mention of it anywhere, which is absolutely ridiculous. Let me just list some of the issues we experienced: - Construction everywhere- it is currently more of a construction site and less of a hotel - No housekeeping- was not aware of this fact before booking either. Not even a trash pickup or fresh towel delivery. - At check-in, I asked if we could have a late check out (2 hours, until 1pm). The person said "yes" and that it would be a $25 fee. I agreed to pay for that. Well, they ended up charging me $25 (plus tax for a total of $28.50) PER NIGHT. I spent a long time with front desk staff trying to get this corrected- nobody seemed to know how to fix it. - The only restaurants open in this hotel right now are Hell's Kitchen and Wolf. We were looking for someplace more moderately priced since we had our daughter with us, but there is nothing. Hotel staff directed us to El Jefe's, but when we walked over there it was closed for maintenance. It was closed the whole time we were there and staff had no idea. - We kept being urged to use the Caesar's app or the TV directory for information on what was available, but neither had correct information. The app said there was room service, the TV said it was unavailable. The app said American River Cafe Restaurant at Harrah's had all day hours, but it does not- it closes at 2 every day. It was frustrating that neither the hotel staff nor the website/app were reliable. - Our room key never once worked to get us out of the parking garage. We had to use the call button each time and wait to speak to someone to let us out. - Construction on Monday and Tuesday started at 0550 AM!!!!!!!!!! Absolutely unacceptable for a place where people are staying on vacation. I complained to the virtual assistant "Ivy," and was told she would look into it, but she never got back to me and nothing changed. - There is a temporary gift shop set up where you can get small snacks and drinks. We went down at 7:50pm to get some water and it was closed. There was a sign on the door saying they would re-open at 8pm. A group of us waited until 8:30 pm before an employee finally came back from her break. The bottom line is, stay somewhere else right now. This was our first "vacation" in quite a while and it was a big disappointment.

    Apr 15, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Review

    Was not informed of all the construction that is going on at Harveys when I made my reservation. The hotel, casino and restaurants were totally torn up, elevators were not working at times and it was not a great experience. Don’t know how you can justify charging these room rates, resort and parking fees under the circumstances. Plus the in and out parking machines never seemed to work properly. Not a very pleasant experience!

    Apr 11, 2025