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Hotel overview
Location
Atlantic CityProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Minimum booking age for all Atlantic City vacations is 21. In order to book your vacation, at least one person on the reservation must be 21 years or older. Room taxes are included in vacation price. Early check-in fees and minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- High speed WiFi for two devices per room per day
- unlimited local calls
- a $5 voucher towards self-parking
- fitness center access for two per day
- in-room coffee maker.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 21Sep13 - 31Mar50
Ratings & reviews
TripAdvisor traveler rating
690 reviews
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Dec 03, 2024Harrahs needs to do much better
I stayed November 23rd in room 4208 My booking description was newly renovated. Not the case,although bed was comfortable after getting in the shower. The dispensers were empty. Instead there were 3 mini tube's of products. I doubt 2oz,that were left on the sink counter. That after close scrutiny were the body items. So I just used the bar soap. There should have been a note. Suggesting the customer purchase larger sizes of body wash shampoo and conditioner I didn't include a picture of the tear in the chaise, (hence the doubt of a refurbished room) Disappointing
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Dec 02, 2024Horrible first experience
I was trying to have an amazing experience for my 50th birthday unfortunately that didn’t go that way number one. The bus trap did not provide us information on our rewards went on our arrival second, when we arrived at the resort no information was provided 3. every morning on my three day stay I woke up so a woman next-door screaming in a foreign language 4. The vending machine in the hallway took our money and did not give us a beverage this was not a good experience
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Dec 01, 2024Excellent trip to Atlantic City
My whole experience was excellent, my view was gorgeous and the pool is something I had never seen. Everyone you ran into was kind and friendly. Went to McCormick and Schmick’s Seafood and Steak restaurant to celebrate my sister in law’s birthday the food and drinks were delicious and I waiter was an excellent server he provided all our needs. Looking forward to returning
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Dec 01, 2024
An expensive non-expected weekend
We had a corner Suite they had to upgrade us because they did not have what we ordered two months ago was a panoramic view in the Waterfront tower. It cost me an extra $284 for the corner Suite and the next morning there's no hot water and the heater did not work in the bedroom.
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Nov 30, 2024
A local trip from NY to NJ and I’m charged a tourist fee daily?
A Casino Hotel Experience That Left Me Feeling Disrespected and Overcharged I came to Harrah’s for what was supposed to be a relaxing three-day getaway—one that would combine celebrating my engagement and giving thanks over Thanksgiving weekend. Unfortunately, the reality of staying at this casino hotel was a far cry from the kind of service I expected. From long waits and rude staff to feeling like I wasn’t treated with respect simply because I wasn’t a “high roller,” this stay was a complete disappointment. Here’s why. Questions Unanswered, Help Nowhere to Be Found One of the most frustrating parts of my stay was the lack of assistance when I had questions. Whether it was asking for basic information about the hotel amenities or inquiring about the best way to get to a particular area, no one seemed willing to help. I asked several staff members, but no one made an effort to assist or even acknowledge my concerns. It wasn’t just a lack of help—it felt like I wasn’t worth the time or effort. **Feeling Discriminated Against: The VIP Divide** As a guest, I understand that loyalty programs and tier memberships come with their perks. But the distinctions between gold members and 7Stars members felt more like a way to segregate guests into categories based on wealth. I couldn't help but feel as though I was being treated differently—or even unfairly—because I wasn’t “rich enough” to qualify for the higher-tier benefits. It’s one thing to offer VIP treatment to your top-tier customers, but when it starts to feel like a judgment against those who haven’t spent enough, it crosses a line. **The “Premium” Room That Wasn’t Premium** I had booked a “premium” room, thinking it would be something special. But after waiting about 45 minutes to check in (and dealing with a frustrating, impersonal reception process), the room I was given didn’t even remotely meet my expectations. Water bugs running at every corner. The quality didn’t reflect the price, and I certainly didn’t feel like a valued guest. A premium experience should feel like an upgrade, but it just felt like a standard room that was overpriced for what it was. **Extra Charges Everywhere I Turned** To add insult to injury, I was charged for almost everything. Parking? Extra. The use of the hotel pool? Extra. Tourist fee when I live in the states…unreal! I understand paying for certain amenities, but when you’re already spending money on a room, it’s infuriating to be nickel-and-dimed for things that should be included in the price. It's not like the amenities were exceptional either—they were just basic, everyday services that any hotel should offer as part of the guest experience. **A Few Bright Spots: John and Dervie** While the experience was overwhelmingly negative, there were a couple of staff members who did stand out and I would love to shout them out because they deserve it! John at reception and Dervie from the rewards desk were both kind and genuinely seemed to care about my experience. They were helpful when I needed assistance, and they made an effort to make me feel welcomed. Unfortunately, they were exceptions in an otherwise disappointing service environment. We made reservations for Gordon Ramsay at Caesars palace and waited about 1.5 hours to get our meals as we watched everyone else get served. **Conclusion: Overpriced and Underwhelming** Ultimately, my stay at this place was not what I had hoped for. It wasn’t the festive, celebratory getaway I envisioned. Instead, it was a series of frustrations that left me feeling undervalued and disrespected as a guest. If you're looking for a luxurious experience at a casino hotel, be prepared to pay for everything—sometimes, even the basics—and be treated like a number, not a person. Between the poor service, the constant upselling, and the feeling of being ignored unless you’re a “big spender,” I left with more stress than I came with. And for what I paid, it was not worth it. I wanted to get the credit card but why would I when the treatment was so badly? Am I supposed to now get my credit score low to get a new card for this chain of hotels staff to be so nasty and indifferent? I didn’t get this room for free and I drove 2.5 hours to be here and it was not up to par.