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Hotel overview
Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.
Ratings & reviews
TripAdvisor traveler rating
8891 reviews
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Jul 13, 2025Best butlers ever!
We had a really good time at Hard Rock Cabo San Lucas. The facilities, entertainment, food, the service was excellent but the best was the people. As legendary members we got assigned butlers to Edmond and Chetan, who made us feel like royalty. Some services create friends for life.
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Jul 11, 2025
Great stay
I went to the hard rock hotel with my family and friends on the upgraded plan. It was an absolute blast! Despite being all inclusive the food was amazing, especially the steakhouse. Although the pool shut down early at like 7 every night it was still a fun time. We were assigned a butler as a part of the hard rock royalty package and it was a great experience. Ted Lima was ours and he helped us plan outings, decide on food, book reservations, and even helped bring in a music expert to the Hard Rock studio so me and my friends could play. Speaking of Oscar at the Hard Rock music room was amazing, he helped us record the song cigarette daydreams. It was a blast. Definitely would recommend.
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Jul 10, 2025DO NOT STAY HERE. YOU WILL RUIN YOUR VACATION!!!
Avoid at all costs! Horrendous check-in. Dirty/extremely crowded. I understand that this is a Hard Rock, but the noise level was out of control.Worst place we have ever stayed, and we travel a lot. Transfers were a joke. No air conditioning
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Jul 10, 2025
PAID reviews everywhere. Actual traveler to this HOTEL would NOT recommend.
Worst Hard Rock hotels you would go ever!! 1. Check in took 1 hour 45 minutes - reason trying to sell me junior suite. 2. A/C does not work anywhere in the Hotel, they depend on good weather. Restaurants be ready to eat in 85F+ degree. Even Spa message rooms had 80+ temperature. 3. Most resorts considers your request of cuisine when you have party of 15+ and offers you some changes. Here there is no such customer service. 4. Zen - one of the restaurant treats you like 3rd world country people. One of my plate had too much salt and i sent back. They stirred it and sent right back in 4-5 minutes. I had to let manager there taste to prove my case. Miguel was manager/lead there and Fernando was the chef. 5. Does not provide airport transportation while most other resorts in Cabos does. add extra $200-$250.
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Jul 08, 2025
Excelente
Chetan and Edson made our stay at Hard Rock Cabo absolutely seamless. They were incredibly attentive, professional, and thoughtful the entire time. From daily check-ins to arranging everything we needed, they went above and beyond to make our trip smooth and stress-free. We truly felt taken care of—thank you both for an unforgettable experience!