Hotel overview

Fronting an expansive stretch of white-sand beach, families, golf-lovers, honeymooners and destination wedding parties alike are treated to rock star amenities including 11 refreshing pools featuring swim-up bars and water slides; luxurious spa treatments; an 18-hole, Jack Nicklaus-designed golf course; a Las Vegas-style casino; a wide variety of dining options including 9 dining venues and various bars. 24-hour room service is also available; Plush accommodations complete with incredible vistas, a double hydro spa tub and the exclusive Sleep Like a Rock beddings®. True to Hard Rock form, the resort also boasts an extensive collection of signature rock memorabilia from both international and local artists, while couples looking to tie the knot in style will enjoy dream come true wedding services including indoor and outdoor ceremony and reception locations and a professional team of culinary and event planning experts. Distinctive and unique, this polished haven is an oasis for sunshine and fun.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 18 miles

Property information

Year Built: 2009
Accessible rooms: 14
Floors: 3
Total rooms: 1775

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Market Restaurant will remain closed due to recent unexpected extension of the remodeling in this area of the property. While Market restaurant remains closed, Zen will be open for breakfast and Ciao will be open for dinner and will serve some of The Market's food options. Other restaurants remain open on their regular schedules. Please note renovation dates are subject to change at any time without prior notification.
Advisory Hard Rock Hotel & Casino Punta Cana has recently advised an update to the future waterpark addition. The location of this project is near the tennis court area and secluded in the back corner of the resort. This area is blocked off and does affect guests' experience or restrict access to any existing areas of the property. Work hours are limited to 8am to 6pm daily. Please note that renovation and opening dates of the waterpark are subject to change at any time without prior notification.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring break-free environment.

Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information: Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 31766 reviews
  • 4.0 star tripadvisor rating
    Huge resort with lots going on

    If you don't mind lots of walking (or renting a golf cart for $90/day), and you want many options for night life, pools, bars, restaurants, etc... you will love HRPC! I'm an ocean girl, and didn't get into a single pool. The waves at the beach were AWESOME for boogie boarding (you can buy them in the big gift shop close to the hibachi grill). The rooms were nice & spacious (We stayed in a sands suite.), and the food was never bad. We really enjoyed the fast food service areas as much as the more formal restaurants. Hopefully the resort will recover quickly. We left on one of the last days before it closed, due to covid. It went from crazy happening to a ghost town almost over night. I would definitely return once things are reopened.

    May 26, 2020
  • 1.0 star tripadvisor rating
    Legendary membership

    Complete scam! DO NOT BUY! They lure you into a very limited and expensive contract. They lie to get get your money then back out of offers and deals. Very unethical company. The staff are trained to take your money and provide the allusion of a great deal when in reality when you try to book your trips later there is NO deal. They should be investigated and shut down.

    May 23, 2020
  • 5.0 star tripadvisor rating
    Paradise place - Wonderful hotel

    The hotel is located on the beach, it has a modern american style. It offers a wide variety of activities to enjoy. You can find 4 restaurants, a disco, a casino, a shopping gallery, 13 swimming pools and bars where you can enjoy live shows. The service is perfect, the hotel employees are helpful and warm. What I liked the most is the fun in front of different activities that the hotel proposes. I recommend it!

    May 01, 2020
  • 5.0 star tripadvisor rating
    Always fantastic!

    We have visited numerous Hard Rock properties but this one is our favourite. The resort is large, with numerous pools and eating areas, which allows everyone to spread out. The beach is large and you can walk in either direction, either towards other reports or to a stretch of undeveloped beachfront. The food is always excellent and a variety of drinks are available at the pool, beach, lounges, and restaurants. We were there during the close-down for the coronavirus which made me love them even more, as the staff were friendly, helpful, and supportive, even during what was a difficult time for all. We will be back!

    Apr 18, 2020
  • 5.0 star tripadvisor rating
    Love Hard Rock Hotel and Casino

    The rooms are always great and the staff is wonderful. We scheduled another stay for January 2021. That wll make 6 times at this resort. Try the casino for some gaming fun. If you game, remember the minimum bids double after 9pm.

    Apr 13, 2020