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Ratings & reviews
TripAdvisor traveler rating876 reviews
Exceptional Customer Service!
I recently stayed at this property and was a very pleasurable experience. The facility was immaculate and the staff was very personable and accommodating in lieu of the Covid conditions that we are facing. There was forethought in improvising the bag breakfast offered since the restaurant was still not operating. The front desk clerk was very informative with our local dining options as well. Unfortunately I didn’t realize that I had left my wireless speaker at the hotel once I returned home. I called the hotel the following day and spoke with Andy and explained the situation. He Was very empathetic and took my info and said he would check with the staff and follow back up with me. The next day I received a call from Andy advising that he had located the speaker and he assisted me in return options. He even went above and beyond to drop the item at the UPS store for me. In these times, it is rare to find employees that understand the magnitude of customer service! I applaud him and hope that his management team recognizes his efforts. This property will definitely be my destination the next time I return to the area!
Busy Weekend in the Pensacola Area - Good Choice
Easy to find and up to the highest Hampton Inn levels of cleanliness and service. Fair price for an overnight with good morning breakfast. Make sure you are a Hampton Inn (Hilton) frequent traveler program to get the best rate and bonus points.
Average Hampton for one night stopover...
Traveling from NOLA to Tampa, so just needed a room for the night. Average Hampton, no better and no worse than the others in the chain. Nothing stood out. [Hilton Honors members: Front desk did NOT recognize my status or provide any of the Gold level amenities.]
The reviews are true!
Super clean, nicely decorated, great staff, exceptionally clean and spacious guest room, very well done breakfast presentation and choices, and a great location at a great rate! We made our choice to stay here based on previous reviews and were not disappointed.
This property was a great option for our stay. The breakfast was great and the staff was great. We will definitely stay at this property again and will recommend it to anyone looking for a hotel in the Navarre area!