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934 reviews
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May 01, 2025BED BUGS !!!
I had one of the worst hotel experiences at this Hampton Inn. Shortly after checking in, I discovered bed bugs in my room. I was completely shocked and immediately went to inform the front desk, expecting urgency and concern. Instead, I was met with dismissiveness, blame, and even laughter. Not only did management fail to take the situation seriously, but they accused me of bringing the bed bugs in, which is both offensive and absurd. Rather than offering a new room or taking steps to address the issue, they treated it like a joke. I was left feeling humiliated, disgusted, and completely unsupported. This is absolutely unacceptable for any hotel, let alone one that carries the Hilton name. I expected professionalism and basic hospitality, but instead I got negligence and mockery. I will never stay at this Hampton Inn again, and I strongly urge others to think twice before booking.
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Aug 18, 2024Nice quiet stay
We had a nice one-night stay here. The room was recently updated and pretty large. It was clean and quiet. The hotel is in a good location with lots of restaurants and shopping within a quick driving distance. Had an issue during our stay and the front desk staff as well as the manager were right on top of it and were very kind in making things right. To me that’s the mark of a well-run hotel. We’d definitely stay here again.
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Jul 16, 2024Standard Hampton Inn
Standard Hampton Inn in a nice area of town. Lots of restaurants and shopping in the area. Room was clean and comfortable. Hampton beds are the best IMO. Stayed here on July 7 and again on July 14. Breakfast on the 7th was great, lots of options. Breakfast on the 14th not so much. Only 1 choice for cereal, hard boiled eggs, waffles and a few pastries. Would definitely stay here again just because of the area.
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Jul 08, 2024The good and the bad
Nice property. Rooms are standard for Hampton Inn, but our mobile phones only picked up 1 bar of bandwidth all over the hotel and our room. This made using our phones for texting, facetime, and our data plan difficult. Wifi was strong. Gym was very nice. Breakfast service was spotty .l
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Apr 02, 2024
Overnight parking security
Our car, along with several others, were broken into during the night, apparently this is a common occurrence. Needless to say, it's not only a horrible inconvenience, but going to your car next morning and finding the window smashed out and glass everywhere, is traumatic. There were supposed to be camera in the lot but evidently they were poorly placed. The hotel said they were sorry and kept quoted the hotel policy and reminding us that there were, 'Park at your own risk' signs posted. The maintenance man offered to tape cardboard over our window but we knew it would blow out when driving so had to find a glass shop to do a temporary fix. We called the police to make a report and they told us that we could have filed one online and there wasn't anything they could do. In today's world, most hotels are not going to employ security guards so my suggestion...don't stay at ANY hotel unless it have good security and takes seriously, its responsibility to protect its guests. And of course, leave NOTHING in your car-not even a cheap phone charger, leave the glove compartment and console OPEN and EMPTY. Sad, but this is the reality of the times we live in.