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Hotel overview

The Hampton Inn Brockport hotel is located in a charming and vibrant community where you can take a stroll along side of the historic Erie Canal or visit the home of the State University of New York College at Brockport (SUNY Brockport). Treat yourself out to one of our many local restaurants or explore the wonderful boutiques we have to offer. Our inviting hotel is just minutes away from the picturesque shores of Lake Ontario and Hamlin Beach State Park, where you can enjoy many exciting outdoor opportunities such as hiking, boating and fishing. Conveniently, our Brockport hotel is only 18 miles away from the Greater Rochester International Airport and the vibrant city of Rochester, NY. Make yourself comfortable in our spacious, modern rooms. Brew up a fresh cup of coffee with the in-room machine, send e-mails with free high-speed internet access, and curl up in front of the 32-inch HDTV with free premium movie channel. Meet your deadlines at the 24-hour business center - offering printing, copying and fax services to the corporate guest. Host in the extensive meeting space, with staff on-hand to assist. In the evening, relax with a soothing swim in the indoor pool or enjoy a relaxing workout in the on-site exercise room.

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Some hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, Pool.The following services and amenities are currently not available: Spa.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 650 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay

    We enjoyed our stay. Had absolutely no complaints. The room was clean, and breakfast was great! Would recommend this place hands down!

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Bad Stay

    The hotel Manager was evil. She was disrespectful to her staff and hotel guests. Very bad. The breakfast was microwaved powdered eggs. There was a terrible smell and the fire alarms went off because there was a gas leak on the third floor and everyone had to be moved to a different floor

    Jun 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Comfortable Stay

    This is a fairly typical, comfortable Hampton Inn. We received a friendly and helpful reception from Heather and the welcome cookies were good. Many breakfast options are available. Parking is easy. Our room had quite adequate space, computer desks, outlets on table between beds, and a fridge. There was no particular view from the room. A second luggage rack would have helped in a 2-bed queen room. We appreciated actually having towel racks and a good shower. But the bathroom needed better lighting. Great coffee was always available in lobby and lots of snack items could be purchased in a small shop next to the reception desk.

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolute excellent experience. Staff is outstanding.

    We came into town for a family emergency and stayed off and on for over 3 weeks. Staff went above and beyond holding us close to their hearts during our grieving process. Every single staff member checked on us daily. We are so grateful for that and will, without a doubt stay at the Hampton Inn in Brockport again.

    Mar 24, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Heinous customer service

    We have stayed at the Hampton Inn on several previous occasions as our children attend SUNY Brockport. We had a room reserved with a check in time of 3pm. At 3:30, the room was not ready. We ran some errands and tried our virtual key at 5:30 to find out room was still not ready. Called hotel directly and desk person was outrageously rude and disrespectful. She told us she didn't know when the room would be ready. We asked for recommendations on where we could wait while the room was being readied and she laughed at me over the phone saying "you can wait wherever you want". I was completely taken aback and asked to speak to the manager. Her reply was there is no manager here. I then asked her to whom I was speaking... her response was "I don't have to give you my name". We are Hilton Rewards members and we have never EVER been treated like that at a Hilton or at hotels with lesser reputations. Never again. Go 100 feet up the road to Best Western. They were incredibly nice and treated us great.

    Dec 02, 2023