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8991 reviews
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Jun 08, 2025Beautiful Views
A beautiful resort. We had a room overlooking the outer pool area with a peek-a-boo ocean view. The resort is very large and you will walk a lot, but it’s pretty and it smells good. The pool area is one of the best and lots of kids to prove it. We didn’t experience the adult pool but there is one if kids aren’t your thing. The pool area opens at 7a and you’ll want to get there a bit before if you have your eye on a specific chair. I never had a problem getting a chair in the first few hrs. I did have a problem with guests hopping the rope early while the employees were still setting up. It’s very rude. My only gripe with the pool are the pool hrs. While the pool area opens at 7a the slides, lazy river, etc do not open until 1030a. Almost all guests are mentally in a later time zone and up very early. It would be nice if the slides etc could open at least at 9a. The “Humu” restaurant always seemed 1/2 full and a bit sad. It’s a gorgeous location. Way overpriced, but you’re paying for the view. Wish it was like a Duke’s or something lively. Waste of space. The location is great and we would definitely stay again if given the chance. Your kids will love it!
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Jun 04, 2025
Stunning and relaxing
This is a grand place with stunning views. The rooms are very roomy and comfortable. The service by all who we encountered is great and they treat you as if it “only” about you. The daily room housekeeping is very nice. They straighten your room, remake you bed without messing with you things. The coffee machine in the room is nice, however, if your a tea lover there isn’t a way to make it or warm up anything, if you don’t want to walk a lot this place may not be for you. I love the outside entrances to your room. A little disappointing that they didn’t tell us to check out their channel for info and daily events. We didn’t discover that until we checked out. Also, the meals are very pricey even the market. So be prepared. Make sure you get the breakfast package as it’s well worth and delicious. Even if you only eat a little for breakfast. We stayed in the Chapel wing as it was recommended to be closer to the adult pool and mainly couples. That was nice, however, it’s very far for from the main area. As I said, be prepared to walk. We didn’t have any issues getting beach chairs as I’ve read. We got some at 10 am.
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May 29, 2025Rooms with a view
This is a very large hotel in extensive well-maintained grounds. The rooms are clean and comfortable with lots of provision of rentable cabanas, loungers etc. The rooms have verandahs, often with spectacular views. There are also themed shows for payment. The staff are friendly and helpful, especially with hire cars, needed to reach the location. The only real downside for relatively immobile visitors is the distances needed to travel between hotel locations and the lack of provision of access to cheap, convenient food (e.g. a buffet breakfast).
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May 29, 2025Think twice before booking!
We used to love coming to the resort. However, the main reason we loved it was the adult only pool. You used to be able to sit poolside (near spa cabana) while watching the beautiful beach, and at this time of year the amazing whales, but they have let the hedge around those chairs grow so tall that you can hardly see the beach from the area anymore. What a waste when all they have to do is have one of the many gardeners/maintenance people we saw daily, just trim the hedge down low. Simple fix. And very disappointing that people are always scrambling to get shade when they consistently have broken umbrellas. For the price you pay, you would think they have lots of extra umbrellas to keep this area in top shape.
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May 23, 2025
Blown Away by Pacific Dream Photography
We greatly enjoyed our stay at the Grand Wailea. During our stay we also had beachside photos taken by Pacific Dream Photography. They came out better than I could ever imagine! I will always cherish these beautiful photos. I highly recommended scheduling a photoshoot with your family while on vacation. Thais was an incredible photographer to work with.