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Hotel overview
Location
Riviera Nayarit - BeachProperty information
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Hotel details
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
4600 reviews
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Apr 14, 2025Phenomenal service phenomenal place
We have stayed in several places in Mexico. By far, this one is exceptional. The service in every area is inconceivably extraordinary. We worked closely with our concierge, named Dulce. She took care of every need we had and some we did not even know we would need her help on. The food was fantastic. The rooms were clean, beautiful with extraordinary views. Our grandkids absolutely loved this trip. I could not recommend it highly enough. We had the best concierge service we’ve ever encountered.
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Apr 13, 2025
Great location, service and food
This is the 2nd time we stayed at this all inclusive resort and we loved it. The service is fantastic and the activities arranged by Carlos by the beach were just phenomenal. Also, the food prepared by master chef Guillaume Morancé was just out of this world. We would definitely come back to this resort again.
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Apr 05, 2025
Amazing resort
Great resort and amazing amenities! Pool and beach very nice. Food was very good and service top notch. Carlos with activities did an awesome job with water sports at the beach and made our stay memorable! It was our second time here and will definitely come back in the future and recommend to friends 😃
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Apr 04, 2025
DULCE IS AMAZING!!!
We just arrived yesterday, and unfortunately my partner got stung by a stingray this morning (always do the shuffle when walking in the water). Despite not an ideal way to start our vacation, our concierge Dulce has been absolutely incredible! Although I know she has many people she is taking care of, she has made us feel as we are the only ones. She came to our room with the Dr, ordered and brought the prescriptions to us, and made sure we have been completely taken care of. Muchas Gracias Dulce!!
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Mar 30, 2025
Excellent resort with great food, great service, and amazing staff!
This is the second time we've traveled to this resort. We've had an amazing experience both times. The staff is amazing, friendly, and accommodating in every way. The food and drink is top shelf for an all-inclusive. This resort goes the extra mile. KC