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Hotel overview

This inspired all-suite resort offers a romantic atmosphere and premiere accommodations in the heart of Riviera Nayarit. Relax with a treatment at the world-class spa, indulge in delicious international cuisine and unwind in spacious, first class suites. Whatever your vacation style, you will find paradise at this enchanting luxury retreat.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 15 miles

Property information

Accessible rooms: 4
Total rooms: 267

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

5.0 4233 reviews
  • 5.0 star tripadvisor rating
    This place gets better every year. Incredible place to vacation with great food, fantastic service and just beautiful.

    I bring my family here for vacation every year and each year we somehow have an even better time. The general manager Ler is very attentive to this property and keeps making the overall experience so perfect in so many respects. Aside from the resort being well manicured, always being added to, and absolutely beautiful, the staff are all very friendly and all seem to love working here. Our concierge Luis was on top of everything and made sure we had the best experience possible. One reason i love this particular place is the quality of their food. Sebastian, the food and beverage manager, has even improved on that with some great new pool/bar options and menus. The food is absolutely all delicious and all the restaurants are a great experience with friendly service in gorgeous settings. During our stay, we also went snorkeling, jet skiing and had photos taken, all through the hotel activities planner Jorge, which were all great and very unforgettable experiences. Photographer Dan Mora took some of our best family photos to date. Dinner on the beach with my family was a very nice touch and Sabino provided kind and friendly service. In regard to service, in general, the waiters by the pool made our trip so special the entire time. There was not a moment where i was waiting to find someone, or didn't have what we wanted. Francisco Rios, Gilberto and Nino provided the best service i've ever experienced, all week. I would literally come back to this place just to see them because of how friendly and attentive they were to myself, my wife and our two children. All in all, this is my favorite place to vacation in Mexico and i can't recommend it enough. All of my friends who have went there have came back with similar experiences. I very highly recommend this place!!

    Jun 01, 2023
  • 5.0 star tripadvisor rating
    Treat yourself to something special!

    This was a third trip to Grand Velas Riviera Nayarit. We chose to celebrate our 50th wedding anniversary at this resort rather than have a party with friends and family at home. We were glad that we did. Everything was perfect. Chepe, our concierge, was wonderful. He carefully arranged several thoughtful treats to commemorate our special day. Returning to the room on our anniversary to find it carefully decorated and supplied with chocolate covered strawberries and a chilled bottle of wine, was very touching, surprising and appreciated. We know he did the organizing, and he and his helpers are certainly appreciated. We will not forget how nicely we were treated in all the restaurants we ate at. Several times we had extra treats to commemorate our 50th. So surprising and thoughtful. The waiters were outstanding, whether they were working at Piaf or Lucca: Octavio, Carlos and Kevin. They made us feel like we were the only people they needed to serve and did so professionally and were genuinely interested in pleasing us. A thank you also goes to Francisco, who did not serve us this time, but remembered us from previous trips and made a point of greeting us and asking us about our family, our health and life in general. The waitstaff at Grand Velas is exemplary and it is obvious that everyone has been trained properly. The pool concierge, Jorge made sure that all guests were comfortable and treated according to their specific requests. He was a very pleasant addition to the staff. Leo and Emanuel made sure that our drinks were filled, and food was served quickly and properly. Both servers were professional, friendly and proud of the hard work that they do. They symbolize all that is great at Grand Velas. The service, food quality and selection and the beautiful grounds, beach and pool make this an incredible resort, especially if you want to treat yourself to the special vacation you deserve.

    May 31, 2023
  • 4.0 star tripadvisor rating
    Hotel Manager Gets 5 Stars

    We stayed at this resort for a wedding with approximately 100 other friends and family guests. The wedding itself was amazing. The decorations and ambiance were truly spectacular. The music, staff, food, fireworks, and everything related to the wedding were truly 5-star. Our biggest disappointments were: -Some restaurants were open for specific hours and specific days. -Tequila tastings were only on Thursdays. -While hanging out at the pool, my wife requested a coconut drink only to find out they were out by noon. We also found out they were only available on Saturday. We had an issue during our check-in with our concierge. We also experienced a less-than-polite waiter during dinner one night. I left a review about our experience and after arriving home, the Hotel Manager reached out to me to get a full understanding. He was patient and compassionate. He took our review very seriously and went above and beyond to make things right. Overall, I have to give this hotel and our experience a 4-star review. A 5-star priced, all-inclusive resort should be just that. If we can’t access certain drinks, experiences, or food 7 days a week, it takes away from the experience and value. The Hotel Manager reaching out is a big step in the right direction.

    May 30, 2023
  • 5.0 star tripadvisor rating
    Family holiday memories for years

    Grand Velas Nayarit will not disappoint, this was our 5th year back to the resort and yet again we didn't want to leave. Sadness fill our hearts once we leave for home. When you travel with a child it is difficult to find luxury with kid friendly fun and this hotel has it all! Beautiful, quiet beachfront accommodation, amazing beach for walks ,swimming,playing. Lots of pools, amazing service and restaurants and wine list to die for. Days start with Nespresso and lovely breakfasts served by Ricardo,whom we have now known since our first holiday many years back,onto fun filled days and Gilberto serving lovely lunches and drinks ! Evenings with gorgeous views and dinners. Carlos at Lucca has spoiled us since our son was just a little toddler and still top notch service and making you feel like family. Spa,rooms,attention to detail... we will be back for more forsure.

    May 29, 2023
  • 5.0 star tripadvisor rating
    Grand Velas Nayarit is amazing!!

    Our stay at Grand Velas Nayarit was nothing short of incredible. All staff were incredibly accommodating and friendly and the resort was absolutely stunning. Highly recommend. I also would like to say Carlos (beach activities), Mario (consierge), Jorge (pool consierge), all activities and entertainment staff, and Antonio (pool waiter) all made our stay fun, easy, and exciting. If you’re looking to stay in PVR or NVR I highly recommend choosing this resort.

    May 29, 2023