Hotel overview

TripAdvisor traveler rating

5.0 based on 3484 reviews
Dining, amenities and activities
Know before you go
A member of the prestigious ‘Leading Hotels of the World,’ this inspired all-suite resort offers a romantic atmosphere and premiere accommodations in the heart of Riviera Nayarit. Relax with a treatment at the world-class spa, indulge in delicious international cuisine and unwind in spacious, first class suites. Whatever your vacation style, you will find paradise at this enchanting luxury retreat.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 15 miles

Property information

Accessible rooms: 4
Total rooms: 267

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

5.0 3484 reviews
  • 5.0 star tripadvisor rating
    Spring Break with family

    Great resort - rooms, food, service, location are all top notch. Great for kids and families. Staff very attentive. I would highly recommend for couples or families. We were very skeptical given that this is an AI property but all expectations were exceeded. Would definitely return.

    Apr 01, 2020
  • 5.0 star tripadvisor rating
    Fantastic Service and Amenities

    We once again had an amazing vacation to the Grand Velas. This was our 3rd visit and once again our expectations were exceeded. Top notch service was provided by many staff members including Andrea, our concierge, and Ricardo who served us at breakfast each morning at Azul and had remembers us from years’ past. Edgar and Sergio were our amazing waiters for the week by the pool. Of course, every staff member at the Grand Velas is wonderful, including the other servers, bartenders, cooks, and house cleaning personal. This was really the first time visiting the resort that we took full advantage of all the great activities the resort has to offer. This included morning biking, afternoon kids’ activities, the amazing teen’s club and then the fantastic entertainment in the evening. Thank you so much to Diego, Liz, Marco and Ever for providing such a fun week filled with activities. Lastly, we thoroughly enjoy the fantastic restaurants the guests are able to dine at each evening. Once again, the food and service is wonderful. We greatly appreciate that we don’t need to leave the resort to be able to experience such wonderful food and restaurants. We look forward to coming back again and have recommended the Grand Velas to many of our friends.

    Mar 30, 2020
  • 5.0 star tripadvisor rating
    Another amazing family vacation here

    Our second trip to this wonderful resort and it was as great as we remembered from last year. The service was fantastic (thank you Jose & Antonio!) and the food was delicious and abundant. Our kids loved kids & teens clubs and the activities team got us big kids playing too, with nightly live entertainment to top it all off. The fire show by the beach was a personal favorite. See you next year!

    Mar 27, 2020
  • 5.0 star tripadvisor rating
    Vacation in paradise

    This truly is a 5-diamond resort. From the time we walked into the front lobby until we drove away we were pampered. While our check in was being done we were greeted with a shoulder and neck message and a refreshing beverage. Our room was kept spotless throughout the day. Our meals at the 5-dining areas were amazing. The gentleman (Lionel) who took care of us everyday at the beach was incredible, he truly made us feel special. We were there for our anniversary and were treated throughout the day with little treats by the staff and our concierge. Look forward to visiting again.

    Mar 26, 2020
  • 5.0 star tripadvisor rating
    Grand Velas Riviera Nayarit is a Grand Experience

    We spent a week at the Grand Velas Riviera Nayarit in early March for the first time. A few friends recommended the resort and it did not disappoint. The service is second to none. Clearly one of the finest all inclusive hotels we have stayed at. The grounds were beautiful and we enjoyed relaxing by the bay or the pool. They four main restaurants and a buffet restaurant, along with several areas near the beach or pool to order smaller fare. Everything we ate was excellent. The French and Italian restaurants were my family's favorite, but they were all excellent, just different degrees of excellent. We loved the Nayarit area and could have easily spent a few days exploring the shops and mall, as well as visiting the Boardwalk in Jalisco. Whale watching is the best we have ever experienced and the local boats serving the area always made it fun and welcoming. We are definitely heading back to Grand Velas Riviera Nayarit!!

    Mar 25, 2020