TripAdvisor traveler ratingbased on 8929 reviews
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. Our resort is northern Nevada's largest resort destination with 1,990 guest rooms, 845 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, 10 distinct restaurants, health club and spa, headliner entertainment, a Cineplex, a 50-lane championship bowling center, outdoor thrill rides, and aqua golf driving range. Grand Sierra is the largest casino north of Las Vegas.
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Mandatory City of Reno-Imposed fees:
A $2.00* nightly Tourism Surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of the promotions included in your booking.
*Subject to change without prior notice.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
• Complimentary Wireless Internet Access
• Health Club admission
• Pool admission (seasonal)
• Free local and access calls
• Airport transportation
• Self and Valet parking
• 2 bottled waters
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Pets are not allowed in the GSR Summit
Nonrefundable pet fees
Under 50 pounds (weekday) – PET - $30 per night
Under 50 pounds (weekend) – PET2 - $40 per night
Over 50 pounds (weekday) – PETO - $55 per night
Over 50 pounds (weekend) – PETO2 - $65 per night
All pets must visibly display the registered pet leash which requires a $25 refundable deposit upon checkin. This will be refunded upon return of the leash at check out.
Maximum of 2 pets per room
Unregistered pets will be charged a $150 non-registered pet fee in addition to the nightly pet fee
Breed restrictions – Pit bulls, Dobermin pincher, German shepards (unless K9), Rottweilers, Bull mastiffs, Wolf hybrid
Ratings & reviews
TripAdvisor traveler rating8929 reviews
Losing money but still an unbelievable time .. what!?!?!,
Ok so yes it is a casino and yes you may lose money... but what you will most certainly regain is your love for humanity in the High Limit bar, especially in this tumultuous time. The breath of the "best" air eva' in An An is unparalleled. Yes please - lots of her. Cheers.
After months of not being able to visit GSR (due to the COVID-19 shutdowns, lockdowns & quarantines), we were very happy to finally be able to return & enjoy a couple of nights at our favorite Reno resort. We felt safe & thankful for their safety guidelines/rules they had started implementing (due to COVID-19). A few shoutouts: To Ron Pedrotti-my VIP Host: as usual, he was there ready to help & get us up to date with the latest news @ GSR. He is very helpful & always makes sure that we have a wonderful visit. To Antanika Ramos-High Limit/Infinity Bar Bartender: thankful for such a wonderful, sweet, & attentive bartender like her. We love visiting her whenever we know that she is working...she will definitely put a smile on your face. To Sonita Morada-Casino Floor Cocktail Waitress: always such a treat when we get to see her. We always try to sit at her section when we're playing slot machines because we know we will get the kind of service we want - friendly, quick & always with a smile. To Wendy Basallo-Crystal Lounge Bartender: another bartender we seek out when we are at GSR. She is always so pleasant & very helpful. We always have a wonderful time when we get a chance to sit at her bar when she is working. GSR is one of the best Reno resorts we have stayed at - we love how it has something for everyone...& with employees like the ones I just mentioned, they definitely enhance & make our visits more fun, enjoyable, & memorable...& so, we are looking forward to our next visit already.
Anan is absolutely amazing, she makes you feel welcome and appreciated! Thanks to her I will be back many more times! It’s not just me, I don’t know how she finds the time to make every guest feel as if she’s just here for me (us) and still serve us without a wait. Thanks Anan!
Great Service at the GSR
My venture for property search had landed me to stay a couple of nights in Reno's Grand Sierra Resort. I had the most enjoyable meals at the Grand Cafe. Saima was a great server and showed superior customer service. The infinity club staff was just over the top. I was shown how to build comps and cash out my tickets. Thanks
Grand Cafe Enjoyable Experience
We recently ate twice at the Grand Cafe. Each time we were served by Saima. We ordered different menu items (burgers, BLT sandwiches, shrimp). The menu had something for everyone and the prices were reasonable and food outstanding. Our server, Saima was incredibly personable, very attentive and truly made our meal experience enjoyable. We look forward to our next visit.