Wish you were here?
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. Our resort is northern Nevada's largest resort destination with 1,990 guest rooms, 845 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, 10 distinct restaurants, health club and spa, headliner entertainment, a Cineplex, a 50-lane championship bowling center, outdoor thrill rides, and aqua golf driving range. Grand Sierra is the largest casino north of Las Vegas.
General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Mandatory City of Reno-Imposed fees:
A $2.00* nightly Tourism Surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of the promotions included in your booking.
*Subject to change without prior notice.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
• Complimentary Wireless Internet Access
• Health Club admission
• Pool admission (seasonal)
• Free local and access calls
• Airport transportation
• Self and Valet parking
• 2 bottled waters
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Pets are not allowed in the GSR Summit
Nonrefundable pet fees
Under 50 pounds (weekday) – PET - $30 per night
Under 50 pounds (weekend) – PET2 - $40 per night
Over 50 pounds (weekday) – PETO - $55 per night
Over 50 pounds (weekend) – PETO2 - $65 per night
All pets must visibly display the registered pet leash which requires a $25 refundable deposit upon checkin. This will be refunded upon return of the leash at check out.
Maximum of 2 pets per room
Unregistered pets will be charged a $150 non-registered pet fee in addition to the nightly pet fee
Breed restrictions – Pit bulls, Dobermin pincher, German shepards (unless K9), Rottweilers, Bull mastiffs, Wolf hybrid
Ratings & reviews
TripAdvisor traveler rating9056 reviews
Brackett family reunion
Thank you Audrey Carlson and Grand Sierra Resort for an absolutely fabulous time! The rooms were great, the dining was extraordinaire, and we found the gaming quite friendly and to our advantage! Most importantly... the kindness and attentiveness show by Audrey Carlson and the GSR family of employees was very much appreciated and very impressive. Everyone was on point and went out of there way to serve and to be safe. Thank you GSR for creating a fabulous family memory...
Loyalty not rewarded. Mediocre food at all restaurants.
Loyalty does not have its rewards at this casino play somewhere else in Reno. The food in every restaurant is edible but not one place including Charlie Palmer is great. The food isn’t that great and they only have a couple shops where they never order new items, so you have no place to spend comps except on crappy food. The worst promotions and marketing department. Promotional drawings where a person gets called 8 hours after they played so no one ever shows up and it goes into a progressive pot. Taking free play away for the weekend if you were invited to a gift card event that gives you less free play. Removing host access even though you are still qualified for the 2nd highest tier. Run away from this casino unless you only want to donate and get no perks for doing so.
Best casino in town
Customer service is top notch. Love being able to use my free days every month. This time they offered me an extra one and I jumped on it. Anytime I needed anything all I had to do was ask. The only business that I didn't like was johnny rockets. their customer service sucked. Bad. Other than that the GSR was amazing as always!!
Thank you Rachel at Impulse!!!
Where guest services dropped the ball, Rachel at The Impluse shop stepped up and made things right. She rocks! Thank tou for taking the time to fix my problem and ensure that others don’t have the same issue. And I don’t have mama guilt over midnight cavities.
The rooms are clean and the beds are comfortable. Our Host Juan is fabulous. He set up our accommodations and everything worked out as planned. The staff on the casino floor are friendly. Especially, Helena, she is always smiling and asking if she can get us anything else. It is always a pleasure to see her.