TripAdvisor traveler ratingbased on 8715 reviews
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. Our resort is northern Nevada's largest resort destination with 1,990 guest rooms, 845 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, 10 distinct restaurants, health club and spa, headliner entertainment, a Cineplex, a 50-lane championship bowling center, outdoor thrill rides, and aqua golf driving range. Grand Sierra is the largest casino north of Las Vegas.
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Mandatory City of Reno-Imposed fees:
A $2.00* nightly Tourism Surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of the promotions included in your booking.
*Subject to change without prior notice.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
• Complimentary Wireless Internet Access
• Health Club admission
• Pool admission (seasonal)
• Free local and access calls
• Airport transportation
• Self and Valet parking
• 2 bottled waters
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Pets are not allowed in the GSR Summit
Nonrefundable pet fees
Under 50 pounds (weekday) – PET - $30 per night
Under 50 pounds (weekend) – PET2 - $40 per night
Over 50 pounds (weekday) – PETO - $55 per night
Over 50 pounds (weekend) – PETO2 - $65 per night
All pets must visibly display the registered pet leash which requires a $25 refundable deposit upon checkin. This will be refunded upon return of the leash at check out.
Maximum of 2 pets per room
Unregistered pets will be charged a $150 non-registered pet fee in addition to the nightly pet fee
Breed restrictions – Pit bulls, Dobermin pincher, German shepards (unless K9), Rottweilers, Bull mastiffs, Wolf hybrid
Ratings & reviews
TripAdvisor traveler rating8715 reviews
We actually are not a gambling family , but happened to stay here since we were traveling. We were so impressed with how CLEAN the whole place is , and the room was so nice! We were all so excited about everything you can do , and how easy it is was get around! We will come back, and spend more time !
Nice clean spacious rooms, easy check-in. The chicken & waffles from Cafe Central are incredible. Just fun atmosphere, got bowling, movie theatre, a resort like pool. Best casino in town to stay at by far.
Dave’s Birthday in Reno
We really enjoyed the Pacific Rim Restaurant in the GSR. Our server, Kyle, was amazing and made sure our time was fun by recommending food and delicious drinks. He made us comfortable, even during this weird pandemic time. We really liked the Jade Garden cocktail.
I come to GSR quite a bit but haven’t eaten at the Rim yet and I want to give them a shout out. Kyle was my server and did an absolute perfect job. Food and flavor was also spot on with my beef dish. 5/5 will be back.
Different Atmosphere, lower clientele not Diamond anymore.
We have stayed at GSR two times this summer and it keeps getting worse. We understand earrings masks and the elevator lines but this past weekend we witnessed three fights, not just hair pulling but blood one right in the middle of the casino. It used to be a safe place but we will not be coming back. Completely different atmosphere post COVID. Clientele is definitely rougher. The people on our floor left mountains of trash out for multiple rooms each night. The room next to us had security called three times in one night for the couple fighting and we were staying in the “Diamond A” tower. Our party had two different rooms one was a suite and both rooms had “we hope” washed blood stains on the sheets and pillows. One room had a used toothpick on the nightstand. We went to eat at their advertised food court to get something to go. That’s mow changed again. Ordered to go from Rim which is now hotel owned not private and had mediocre sushi and shrimp tempura which was the tiniest shrimp I’ve ever seen and tons of bell peppers. They also short your order every time. We are constantly missing hand rolls or rice with two ordered this weekend. This restaurant used to be the best and has severely decreased. The coffee shop is mediocre below is the bad chicken teriyaki with bones included and we don’t want Charlie Palmer every night. It’s sad. We love the people here. AnAn bartender in high limit (we didn’t get to see her this trip since NV closed bars) Audrey in VIP and Nanette in slots but they can’t make up for the food and Awful sleep experience. They are the only reason for the poor instead of terrible rating. We won’t be back until we hear from other players that the environment and food has improved.