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Hotel overview
Property information
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Hotel details
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
4846 reviews
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May 28, 2025vacations to explore puerto vallarta
is great that a company like yours do all this inclusive promotions, so families have the opportunity to travel to differents cities, country , and know places.
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May 22, 2025
Puerta Vallarta
Enjoyed our time today at the beach bar. The shining star of the staff has been Eduardo Tinocc. Only his 3rd day and excels with customer service beyond all others. Beautiful beach setting. Overall good but food could be alot better and more variety.
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May 21, 20255 day stay here. 2/5 stars.
The view and beach are excellent. 5/5 stars. The customer service…a 2. Most people that work at the resort do not speak any English at all and it can feel very isolating sometimes being an American. The food is. 1/5. Every place we went, the food was not up to par with pretty much any other resort I have ever stayed at. Most of the meats tasted like plastic or were microwaved before served. Ordered a Caesar salad and only got lettuce and string cheese, not Caesar lol and ordered a bbq burger and got no barbecue. Room was only cleaned once out of the five days that I was there and room service only came twice during the week when requested. Isabel was quite lovely to talk to who worked in members. Drinks were served wonderful.
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May 13, 2025
Grand Park Royal
Many negative aspects, starting with the unpleasant smell, especially in the elevators and rooms. Children are not allowed in the Italian restaurant, and it's not possible to sit on lounge chairs on the sand.
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May 10, 2025An Oasis of Peace
The Grand Fiesta Americana Puerto Vallarta is a luxury resort that stands out for its beautiful location facing the sea on the famous Playa de los Muertos. The rooms are spacious and well-decorated, with ocean views. They feature modern amenities and private balconies. The hotel offers a variety of restaurants serving everything from Mexican cuisine to international dishes. It has several pools, including an infinity pool with a view of the sea. There is also a full-service spa where guests can enjoy relaxing treatments. The staff is friendly and helpful to guests. Overall, the Grand Fiesta Americana Puerto Vallarta is ideal for those looking for luxurious and relaxing vacations, with plenty of entertainment and dining options.