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Hotel overview
Location
Playa ParaisoProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
9166 reviews
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Jun 07, 2025Always Excellent!
We come here every year and always have a great experience! Mario always greets us when we arrive and is always a great help if we need anything. The staff is friendly and makes your stay at the Grand Park magical. We highly recommend coming here!
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Jun 02, 2025
A Wonderful vacation experience
We heartily recommend going to this resort. The facility was clean and well maintained and the staff were very helpful and supportive of individuals with disabilities.
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Jun 02, 2025
Great Place to Stay for Vacation
The food was better than expected. The resort was well taken care of, friendly and very clean. The staff was amazing and we were treated very well! I would highly recommend this resort for a great vacation.
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May 30, 2025Vacation
We came on a family vacation while the resort is clean and there are a few choices. The rooms Are clean, however, the air conditioner is poor, especially after being in the hot all day
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May 25, 2025A waste of time and money. Beware, do not stay. You will regret it
Initially, I had high hopes for the check-in experience, especially with the hand-delivered margarita. However, as I began to explore the resort, it quickly became clear that it is quite rundown and not up to standard. While the rooms are reasonably clean, the deteriorating infrastructure is evident, with crumbling sheetrock and patches visible throughout.Though there are three pools, they are in a disgusting state—nothing seems to be cleaned or maintained properly, with trash, dirt, and other unsanitary substances everywhere. The food is terrible and certainly not worth the all-inclusive experience. Additionally, there is no actual beach at the resort.I would recommend opting for a nicer hotel that isn't all-inclusive and visiting one of the nearby all-inclusive resorts with day passes, such as Mr. Sancho's. Even though the price for this resort is low, it's not worth your time or effort. Do yourself a favor and choose a better place to stay.