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Hotel overview

Resting on the beautiful Pacific coast of Mexico, this oceanfront retreat provides the perfect blend of relaxation and fun ideal for families and couples. Surrounded by 15 acres of botanical gardens and beautiful sandy beach, guests enjoy a selection of fetching restaurants, several entertaining bars, refreshing swimming pools, an appealing spa, a quiet pool for adults, open-air massage services and an exciting children’s activity program and play area.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 7844 reviews
  • 4.0 star tripadvisor rating
    A great escape

    My husband and I needed to get away from all the crazy things going on in the states around the November election so we ventured back to the Palladium. We were very pleased to see some familiar friendly faces. Our stay was fantastic thanks to the wonderful Palladium staff who made great effort to ensure our stay was safe , comfortable and memorable. Special thanks to Arturo the "special" drink master, Eder who is super helpful on the beach and in the ocean, The Nest Crew- Abel, Claudia, Martin, Juan, Eddie, and Omar, and special thanks to Alba who ensured our stay was perfect. You are all the best and make us never want to leave! We hope to see you again soon Roland Hayami and Denise (Dede) Halferty Neff

    Jan 23, 2021
  • 5.0 star tripadvisor rating
    Relaxing getaway

    This was a great getaway for a quick trip to Puerto Vallarta. The staff was very helpful and friendly wherever we went. It is farther away from the main cities but, we like it that way. The beach was clean, interesting and beautiful. We had a great time!

    Jan 21, 2021
  • 2.0 star tripadvisor rating
    Terrify experience

    Taxi Drivers owns this place, can hold you (kidnap you) for an hour terrify you, flat your car tire, make threats and the hotel it’s going to tell you ooohh it’s nothing we can do about it even when this people are wearing the hotel logo in their uniforms.

    Jan 19, 2021
  • 4.0 star tripadvisor rating
    Great Week!

    We had an awesome week here. Staff was all super friendly and helpful. We got to go on an excursion to Sayulita and our 2 year old loved the little "zoo" animals. Beach and pools were nice. Loved the night shows and entertainment.

    Jan 15, 2021
  • 3.0 star tripadvisor rating
    Not for me

    Terrible margaritas and food. I was really looking for some good mexican food IN MEXICO, and this place did not deliver. The margaritas used a sugary mix and were so bad I couldn't drink them. The beds and pillows were terribly uncomfortable.

    Jan 13, 2021