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Hotel overview

Resting on the beautiful Pacific coast of Mexico, this oceanfront retreat provides the perfect blend of relaxation and fun ideal for families and couples. Surrounded by 15 acres of botanical gardens and beautiful sandy beach, guests enjoy a selection of fetching restaurants, several entertaining bars, refreshing swimming pools, an appealing spa, a quiet pool for adults, open-air massage services and an exciting children’s activity program and play area.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 12829 reviews
  • 5.0 star tripadvisor rating
    Luis is the best!

    Amazing service by Luis at the mexican restaurant! Him and his partner Nicole made us feel very special and tended to our every need during our meal. This was by far our favourite dinner experience at the resort. Luis was the best server of our trip! Mucho Gracias!

    May 29, 2024
  • 5.0 star tripadvisor rating
    Great place!

    Had an amazing vacation at Grand Palladium! Very cool resort property built into the land. Nice beach, 3 pools, good food and drinks. Best service of the trip was at the Mexican restaurant with Luis and Nicole!! Luis you are amazing! Would recommend

    May 29, 2024
  • 5.0 star tripadvisor rating
    Love this resort

    Love this place to bring the kids. Easy to get around to everything. Nice property with fun kids pool. Great music playing. Steps away from an awesome beach. Delicious buffet for every meal! Great service from Luis and Nicole at La Adelita! That was our favorite meal of the trip :) All members of the team at this Palladium are really incredible!

    May 29, 2024
  • 3.0 star tripadvisor rating
    Family of 6 Plus an Infant at a Family Resort

    I would not recommend this resort. Overall, we were not treated properly and did not feel welcome. We were often ignored and overlooked for other patrons. We had multiple incidents during our stay that were not treated with urgency, including a leaking air conditioner in our room that had our walking toddler who could have easily had an accident. One of our family members did slip due to the water that had accumulated from the leak. There were so many things that occurred that made us ready to leave, but still wanted to enjoy the trip we spent our hard earned money on, and wanted to enjoy our vacation. It is hurtful to be treated like a burden and an inconvenience, especially when you have your spouse, parents, siblings, in laws, and your baby. More importantly, at a resort that is advertised as family friendly and welcoming. While there were some workers at the resort who went above and beyond, as well as plainly were kind, majority were not.

    May 28, 2024
  • 5.0 star tripadvisor rating
    great resort, great people

    We booked through my SIL who is a travel club member. this made a huge difference in the check in and check out process. so smooth and fast. you bypass the long, long lines! The staff is so friendly! we were in the villa by the adult pool with a wonderful view of the pool and beach. Weather amazing, room kept clean. fridge stocked , with pop and beer, bottles of water replenished. huge variety with the buffet. I am not much of a drinker but had the odd daquiri, and hubby enjoyed the beer and mango margaritas. I really liked the Asian a la cart, Bamboo, we ate there twice. i loved the fresh fruit at the buffet as well. We did the Sayulita /San Pancho tour with tequila tasting, fabulous. really enjoyed it. We will be back!

    May 27, 2024