Wish you were here?
Hotel overview
Location
Riviera Nayarit - BeachProperty information
{{title}}
Hotel details
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
14056 reviews
-
Jun 18, 2025One hour from anything and you must make reservations for everything;I’m on vacation and this is frustrating
This resort is 1 hour from anything. We are Grand Palladium members and Still had to make dinner reservations for each restaurant. Scheduling reservations was challenging because some were closed on random days and you had to shuffle days and types of restaurants…. That’s a hassle people on vacation shouldn’t have to deal with. As a member, Palladium should have a dedicated staff member for every 20-25 rooms. We had to ask for help and tell our story, then we were passed on to another worker where we had to tell our story again , and even a 3rd time to yet another supervisor. As a member there are areas we aren’t allowed to go on property because our membership isn’t high enough, but yet they want us to upgrade our membership…. Why for more surprises? Met two other families on this trip and we all agree the Grand Palladium is “ok” but e we wont be back. This is our 3 rd trip to Puerto Vallarta, but 1st time to this resort. The spa and hydro therapy is a joke. It’s so small. The one in Jamaica is world class.
-
Jun 18, 2025Horrible experience
Overall not a great value for the $. They will nickel and dime guests. The shower was moldy and dirty and was told I needed to come down to the front desk to speak with a supervisor about this, to be able to transfer to another room. NO note was left about this for the next shift. A guest shouldn't have to do all this work for them on a vacation.
-
Jun 17, 2025Very entertaining for the kids
The kids loved it, it was nice and simple. Especially the magic show it was entertaining from the start to end as well really funny!!
-
Jun 08, 2025Trev D's 50th
I found the staff very warm, hardworking, and professional. The resort is beautiful, it was well attended by locals and foreign travellers. Rooms were cleaned everyday. The buffet food was my favourite.
-
Jun 08, 2025
Family Vacation
We stayed here for our family’s birthday and it was great! Moises, Isain, and Julio were great in making our experience easy. We loved Hemingway for drinks and how many different foods were offered. The adult pool was the best! I would recommend staying near the adult pool and make sure to book reservations.