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Hotel overview

Resting on the beautiful Pacific coast of Mexico, this oceanfront retreat provides the perfect blend of relaxation and fun ideal for families and couples. Surrounded by 15 acres of botanical gardens and beautiful sandy beach, guests enjoy a selection of fetching restaurants, several entertaining bars, refreshing swimming pools, an appealing spa, a quiet pool for adults, open-air massage services and an exciting children’s activity program and play area.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 8657 reviews
  • 5.0 star tripadvisor rating
    Aquatic Sports

    Fernando, Canelo, Candela and Alonzo were amazing! They were all so helpful and assisted is in multiple different ways. They all had excellent knowledge of the ocean and were always giving helpful tips when using paddle boards, surf boards and kayaks. They are professional yet friendly. Thank you for making our trip so pleasurable.

    Nov 28, 2021
  • 5.0 star tripadvisor rating
    Perfect

    Omar and Ramono were amazing the food came out fast and was very delicious. My girlfriend had an amazing time and loved all the food as well as I did and I will see you next time. Thank u for your excellent service

    Nov 27, 2021
  • 4.0 star tripadvisor rating
    Great

    Very nice. I recommend. Very friendly. Good staff. Strive to please you. We're not sure of menu. It was ok. But service was good. Like the ambiance. Beautiful view. Like it . Very nice and quite but good staff and they strive to help you.

    Nov 26, 2021
  • 5.0 star tripadvisor rating
    Fabulous place to stay, our 3rd time!

    Excellent, especially during the re opening of travelling for Canadians. Easily accessed PCR testing on site, COVID 19 rules were followed as expected, we felt safe, and had a wonderful time. We had been here twice previously, and it has never failed to be a wonderful, restful vacation.

    Nov 25, 2021
  • 5.0 star tripadvisor rating
    I would do that again!

    This was a one week Sunwing package where a 1/2 price $140 per person upgrade to Family Selection was recommended at check-in. This turned out well as we ate all of our breakfasts and 1/2 of our other meals at the exclusive Nest outdoor terrace restaurant overlooking the ocean. I am celiac and need to eat and drink gluten free. At check-in they asked about allergies and gave me a dietary card to show to restaurant and bar staff. The card worked great. If the server or hostess did not speak English, the card got their attention and they would get a captain, manager or chef to assist. Items at the buffet did not have any allergy labelling, but the quality and selection of food was excellent so I was able to eat well using my own judgment. Staff is in a la carte restaurants were very accommodating. After the first day there was GF bread at breakfast for the rest of the week. At lunch they twice sent someone up to the main buffet kitchen to get GF pasta for a seafood dish. The chef at Adelita deep fried some tortilla chips in fresh oil to avoid cross contamination so I could enjoy the made at your table guacamole. In the Sports Bar they baked the chips is the pizza oven. Javier and the team deserve a shout out for going above and beyond. The ".....Why not?" response to our requests for grande beverages, garlic shrimp (not on the menu) and other things made the Nest our favorite spot. House keeping made the bed with clean sheets daily and kept the bathroom clean and well stocked. One of the few disappointments was that balcony on the room was so small as to be unusable. A semicircle 6 ft wide x 2 ft deep. The gym was well supplied with free weights and machines, and the tennis court was almost always available. The beach had some rocks but was clean and we were able to kayak and paddle board. It was a good week for about a dozen surfers who were regulars at the resort. The resort was less than half full with most visitors being Mexican nationals. Canadians and Americans were noticeably absent because of Covid. With all of the open air bars, restaurants and hallways at the resort it was easy to feel safe. Hotel staff were diligent about masking. PCR testing at the resort worked will as PV is at least 30 minutes away. Bus and taxi is slower than you would expect as some roads have fallen into disrepair. Lots of unfinished construction, empty homes and closed shops in town where recovery from Covid will take some time.

    Nov 24, 2021