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Hotel overview

Resting on the beautiful Pacific coast of Mexico, this oceanfront retreat provides the perfect blend of relaxation and fun ideal for families and couples. Surrounded by 15 acres of botanical gardens and beautiful sandy beach, guests enjoy a selection of fetching restaurants, several entertaining bars, refreshing swimming pools, an appealing spa, a quiet pool for adults, open-air massage services and an exciting children’s activity program and play area.


Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 12172 reviews
  • 4.0 star tripadvisor rating
    Grand Palladium Vallarta

    Best staff. Roberto in guest service provided the best service we have ever received at a resort. He helped us several times was most attentive and always followed up to check on our needs. He was the best!

    Dec 06, 2023
  • 3.0 star tripadvisor rating
    Regina Sask chair hogs!

    Cons: The worst case of guest chair hogging I have ever seen. For eg, 2 couples from Regina, Sask (early 60’s one fella had eagle wings tattooed on entire chest, the other fella had a bad bowl hair cut,) They would put towels on 8 seats around the pool (4 in the sun and 4 in the shade). This meant so many people could not enjoy the pool. Also, they were rarely using these chairs. After 4-5 days of this I saw that they also had 4 chairs on the beach. I immediately came to the pool and removed their towels from the pool chairs. People around the pool were quite happy about my actions when I explained why I did this. It was actually amusing to see the Regina people had a tantrum when they came back to the pool at 1500 hours after holding these chairs for 8 hours and not using them. Entitled Jerks! Also, On the first day my wife was sitting in chair and bad haircut man started removing our towels because no “personal” affects were on the chairs except for our towels! Wife blasted him. Hotel is really showing its age but I hear a Reno may be coming. Pros Staff are all amazing! I was impressed with everyone. We were travelling with. A couple who belong to the. A action club. Top notch service! Location is flipping amazing. With a beautiful beach.

    Dec 05, 2023
  • 4.0 star tripadvisor rating
    Needs improvement

    The buffet food wasn't the best we've had at the resorts. The 5 star restaurants were good though. The floor didn't get cleaned in 4 days until we asked. The shower wasn't hot until 8 in the morning. The bar didn't give you more than a splash of alcohol and lots of ice.

    Dec 05, 2023
  • 4.0 star tripadvisor rating
    Great vacation

    No complaints other than the food in buffet was always cold except for the cooking stations. Good food but always cold. Resort is very isolated, which we knew and were ok with but for those looking for things to see and do off resort will be spending time and money getting to places. Very remote.

    Dec 04, 2023
  • 4.0 star tripadvisor rating
    A nice vacation!

    The resort was very beautiful. Beach was very nice and the rock pool in the sea was a treat! Staff were very friendly and helpful. Food was very good. The only thing we did not care about was that the resort played rather loud music at the adult pool area until mid night. People who stay at Villa 1 with ocean view had to tolerate this (music became noise when you wanted to fall in asleep...).

    Dec 04, 2023