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Hotel overview

Resting on the beautiful Pacific coast of Mexico, this oceanfront retreat provides the perfect blend of relaxation and fun ideal for families and couples. Surrounded by 15 acres of botanical gardens and beautiful sandy beach, guests enjoy a selection of fetching restaurants, several entertaining bars, refreshing swimming pools, an appealing spa, a quiet pool for adults, open-air massage services and an exciting children’s activity program and play area.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 13936 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great experience with the kids

    Exactly what we were looking for with the kids! We didn’t want a resort with an urban feeling but something more natural. The vegetation through the resort is so beautiful! The Mexican restaurant was phenomenal! Eliutt with activities was Great, always helpful with information and checking in to see if we need anything! Roy at the pool bar was so fun and friendly with great drinks. Abelardo was our favorite in the buffet- so accommodating and friendly. The mango margarita with Tajín was a go-to. Fun NA drinks as well. The kids club was a great place for the kids to play pool or fuse ball to cool off or in the evening.

    May 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful experience hanging with Julio every night can’t wait to come back would not pass on this experience great time

    Such a wonderful bartender makes great drinks and very personable and professional such a great experience hangs with Julio would definitely recommend going to th Hemingway bar at this resort we went every night we were there and loved every minute

    May 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Wedding- Beach Resort

    The beach resort was excellent. Wedding service was beautiful. Overall, great experience and would definitely stay here again.

    May 07, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    More advantages than disadvantages. Hotel is old, but people are warm

    Advantages: the Nest, the Terrazas restaurants were so tasty and the staff was friendly. The mini club with Nataly, and the Family boss kids club with Alejandra were awesome. Our kids admired them. Miss Alejandra was dedicated and enthusiastic with kids, they loved to play with her. Lots of shade to walk around the resort. Lots of everyday activities and events. Viva Mexico was very bright, dancers were great. Pinata party was much fun for all the kids! Disadvantages: we have booked a room in Villa 2 ocean view close to the beach, but at the arrival were given the farthest room in Villa 1. Rooms 1334 and 1336. Puerto Vallarta has "Mil Pasos" - thousands of stairs! Dancers were wearing the same stitched tights all the two weeks of our staying. The Adelita restaurant wasn't tasty and the food was very spicy even for adults. It's pretty old resort: the ceiling in the washroom kept leaking, as well as under the AC in the room and the shower had a very weak stream even after the repairment.

    May 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hola

    Our stay was amazing and our favourite part was the fitness centre and the food was amazing and we loved it

    May 07, 2025