Hotel overview

Resting on the beautiful Pacific coast of Mexico, this oceanfront retreat provides the perfect blend of relaxation and fun ideal for families and couples. Surrounded by 15 acres of botanical gardens and beautiful sandy beach, guests enjoy a selection of fetching restaurants, several entertaining bars, refreshing swimming pools, an appealing spa, a quiet pool for adults, open-air massage services and an exciting children’s activity program and play area.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 7428 reviews
  • 3.0 star tripadvisor rating
    Relaxing time... must needed.

    This hotel is for those who are not a demanding people. The premises are quite old and need maintenance. The staff (not the front desk, though) is super friendly, customer oriented and ready to help you and make your stay as comfortable as possible. The hotel has all Covid measures and procedures. Gerardo and Vanessa working at the Adelita restaurant were so great with us! As well as Jesus working at the El Bosque restaurant, along with another gentleman who just started yesterday (sorry I can’t remember his name). Good option if you want to rewind and recharge.

    Sep 09, 2020
  • 5.0 star tripadvisor rating
    Palladium Never Fails!

    My Fiancé treated me to palladium! And wow you guys! This is our 2nd time staying here. And I’m honestly amazed how each n everyone played off “COVID” the staff were amazing playing COVID off they honestly nailed it ! Leaving mask on for there whole shift was amazing especially in the heat! Anyways We are truly amazed and thankful for such great service. I’d like to thank a few people for being such STARS ! To “Melissa servicio hotel” such a sweet heart amazing customer service and so patient genius! 🤩 to “Bernardo in relax pool aka adult pool” man this guy is amazing my respects every single drink he made was amazing TOP no words can be described for how great Bernardo was ! The SPA omg it was truly amazing! Best I’ve ever had ! Great customer service everyone there helping out! It’s truly worth it ! Trust me you won’t be disappointed it was wow! “Juliana and I believe Judith” did our couple service and left us speechless great work! Adelitas ! Great restaurant our great friend “ Don Gerardo “ soo soo sweet amazing person made sure our tummy’s were full! Great food the lobster 🦞 was uff great champagne 🍾 dessert everything and view espectacular. After our dinner we met “ Juilio, Carlos and Bernardo “ down at the adult relax pool and man we had such a great time with these mans so geniuses guys mad amazing cocktails margaritas special drinks ! Great laughs the best drinks we ever had ! Truly amazing people ! And our security “ Eduardo, Edgardo” so polite was raining that night n very dark guide us with his light to see around ! Palladium Resort you guys leave us speechless every time it was an honor to be there ! Thank you thank you to all the staff!

    Sep 01, 2020
  • 5.0 star tripadvisor rating
    Black and white club

    The black and white club is a great place to spend time in. It has great qualities like Xbox, pool table, air conditioning, it also has an outside place where there is also activities, TVs, great music, and a great workers especially Italia.

    Aug 28, 2020
  • 5.0 star tripadvisor rating
    Fun times in mexico

    The junior club was fun we came every day Italia was nice she was very friendly and she had great music taste in the club and she made my stay a lot better and the Xbox’s were fun to use and the hotel was great.

    Aug 28, 2020
  • 5.0 star tripadvisor rating
    Awesome time at grand palladium Jamaica

    This is the best vacation I’ve had in years my stay at palladium is great everyone is so nice and kind to me and my family especially the Entertainment team Jason Chris Rock prince annmarie and candy the Assistant Manager they made our trip worth coming this morning I enjoyed the patois lesson at the pool side with Jason it was fun learning how to talk like a Jamaican the food at the jerk hut was awesome I love this resort so much team Jamaica 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰

    Aug 27, 2020