TripAdvisor traveler ratingbased on 9598 reviews
The Grand Palladium Palace Resort Spa & Casino is located on the seashore of the famous Bavaro Beach in Punta Cana, right next to the other two resorts of our tourist complex: Grand Palladium Bávaro Resort & Spa and Grand Palladium Punta Cana Resort & Spa. Its exotic landscape features a lush palm tree plantation, beautiful tropical plants and a 1 kilometer long beach with fine white sand and pristine turquoise waters. The Resort is a perfect place to escape from all worries…take a walk around exuberant gardens, enjoy special dishes from our diverse cuisine selection, or relax at the Spa.
LocationPunta Cana - Beach
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General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating9598 reviews
3.5 stars - decent but with flaws
I would rate this 3.5 stars. Traveled as couple in November for 8 days. We travelled in November which is technically a low season but there were a lot of people there. No restaurants were closed which was a plus. It was our first time here but we have been to other all inclusive in Caribbean so I will compare to that. This is like 3-4 resorts at the same place that you can enjoy for the same price. We knew this in advance and though it would be a plus and while it was, it came with a lot of negatives also. For example: Foam party at your pool only happens one day a week. You must check the schedule and travel to other resort pool if you want to be a part of that. For the theater, you take the 15 minute shuttle. Buffets at this resort were pretty bad while they were above average next door at the sister resort with plenty of live stations - that required a 5-10 minute additional walk. We have been to single resort all-inclusive where spa, casino, theater, activities, food, etc everything is close by as opposed to this place that has one of each shared by all the 3-4 properties. The advantage is that you have many pools you can visit but I am unsure why anyone would want to do that. Based on which property you are on, you are closer to some amenities and much further from others. I liked the one resort setup in past as there was something always going on at the pool. Here you had to hunt for activities to determine which one of the 10 pools in 5 mile area it was happening. 1/2 star taken out for this. I am originally from India and have lived in US for 20+ years. I have been to all over the world including UK, Italy, Spain, Germany, Amsterdam, France, Australia, Mexico and several other places. I am saying all that because this place has the WORST Indian Restaurant ever seen. Somehow EVERY dish has been made non edible. We picked this place as the Indian restaurant being one of the main reasons so my wife could eat there often. We ate there once and after that had to go to the buffet. Other people were wasting most of the food on their plates. One couple took two bites out of the lamb chops and left. I ordered it anyway and you could not bite on them let alone chew them - they were so hard. Please shut this place down or hire another chef. It is not hard to make decent Indian food. 1/2 start taken away for this. Stop with the sales stuff at the lobby. We had to find ways to skip the lobby area as the sales people keep harassing you and they even called the room several times. I see what you are selling, if we want something we can ask. 1/2 start taken away for this. Casino was a dump, not one employee spoke english, never more than 2-3 people there and the table games seemed rigged - But I don't expect much from casinos at these places so no stars taken away for this. Overall didn't seem like a lot of Americans/english speaking people. For staff, may be 20% spoke english. For guests, may be 10% english speaking. There were a lot of pluses also. Beaches were not overcrowded and we were always able to find beach loungers. Bars and bartenders at the beaches were very good. Overall the staff was very good and they tried to help you any way they could. Our beach facing villa was clean and spacious. The Spa was very nice and seems like every day they were offering 50% off (would be too expensive without it). Some other restaurants were nicer like Japanese Hibachi grill, Mexican and Italian. Chinese was so-so. Didn't get to try the stakehouse as the lines were too big. If I find 75% off deal, I might go again otherwise next time I would prefer to go to a place that is one resort instead of 4 in one.
Considering everything great trip
Rough week for everyone as the world shuts down. The housekeeping staff, landscape group and workers were very professional and courteous. Beach is beautiful , pool was cool and refreshing. I stayed I the 4000 building which is great spot. Building 2000 3000 4000 are the best spot, absolute centre of everything.
March 2020 Grand Palladium Palace
Loved the view from our room upgraded to ocean view. Loved being closer to the beach. Food was good at all the restaurants. Overall the Palace was great but it does need some renovations compared to Punta Cana.
Cast away in Paradise
It was my first time in Caribic and it was truly wonderful. It was a special Bday surprise trip for my mum and I mus say it was unforgettable - beach, nature and wonderful see view room. Its worth to pay a bit more to get a better room closer to the beach, because hotel is huge and if you stay in one of the rooms close to reception, it takes a while to get to the beach
Great 1st visit
Wonderful place. We usually go to Cuba but this may make us rethink that. Food was great as was the service at the pool. Michael and William were top notch hosts. Eliana, the activities director was amazing too. She was always very engaging and welcoming. We will definitely return!