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Hotel overview

Where romance and relaxation greet every Jamaican dawn, this picturesque, all-suite resort offers the ideal setting for honeymoons and romantic tropical getaways. Here British-colonial decor and modern amenities grace each inspired guest suite, while freshwater swimming pools, pampering spa services, an enjoyable selection of sensational restaurants and bars, a pristine oceanfront location and all-inclusive access to the services and amenities at the adjoining Grand Palladium Jamaica Resort & Spa, appeal to adults hoping to get away from it all.

Location

Montego Bay-Beach
Kingston, Jamaica (KIN)
Montego Bay, Jamaica - Sangster (MBJ) : 30 miles

Property information

Year Built: 2008
Last Renovation: 2015
Floors: 3
Total rooms: 444

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory 24-hour room service will be charged at USD $17 per room and service.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 15329 reviews
  • 1.0 star tripadvisor rating
    The most horrible resort stay I have ever experienced.

    From the food, accommodations to customer service it was an absolute horrible experience. Even the kids club was a nightmare. Please just book some where else. It was a group of 35 of us and not one of us had a positive experience. Some were neutral but we all agreed we will never return. Side note: no elevators ( important if you stay on the 3rd floor)

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Trip to Jamaica

    So it’s our second trip in Jamaica and me and my sisters are enjoying every second of our stay we didn’t do much of the shows we did in September because we all agreed to stay at the infinity to see Collette in the entertainment doing her amazing job my sisters love her dancing and her approach to the guests and us also it’s marvellous we came this time for two weeks and we love it, we will recommend to others also because we had a memorable trip thanks to Collette for her service!!we will always come back.xx

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Family trip to Jamaica

    We love the palladium,it's our second trip there our first trip was in September and we met a marvellous young lady there by the name collette in the entertainment she is so energetic we decided to come back because of her interactions with us, we are here now and we are very excited to see her and there's a lot of changes but we dont mind the changes as long as she is there, we love her doing her job by making us feeling welcome and amazing we love being at the infinity bar just to see her engagement with the other guests and us doing her duties while making everyone happy, and her dancing is amazing she teach a lot of us new move and encourage us to be at the shows that they have every night and day,we will always come back just for her customer services ❤️ xxx!! And we will recommend our friends to visit.

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Indian restaurant

    The hotel is amazing. Staff are all really friendly and can’t do enough for you. We have just had an amazing meal at the Indian restaurant and the waiter was excellent. Will definetly be returning for another meal before we leave. I forgot to take pictures of the food, I was too busy enjoying the food.

    Feb 27, 2024
  • 4.0 star tripadvisor rating
    Great resort, decent food, friendly staff

    We stayed there for 4 nights and had a great time, minus the occasional sales person pitching either timeshares or spa packages. The food is pretty good for an all inclusive place and the pool was gigantic which was nice. My only complaints really are that the pool could have been deeper ( I like to dive ) and even though there were signs everywhere telling people not to reserve chairs it constantly happened.

    Feb 27, 2024