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Hotel overview

Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida Fifth Avenue ,The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach. The unique SPA is Inspired by and designed to resemble a Cenote, a unique geological formation typical from the Yucatan Peninsula area that is a surface connection to pure subterranean water bodies. The spectacular architecture sets the tone for this sanctuary, devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and the retreat you deserve. Youll also enjoy the hotels state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 2,800 square meters of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus three sophisticated meeting rooms . 22DEC22-02JAN23 CXL 30 Days Prior Or 100pct Of Stay: 100 Pct Dpst 20DEC23-01JAN24 30 DAYS PRIOR OR 100PCT OF STAY/100PCT DPST 20DEC24-01JAN25 11:59PM HOTEL TIME 30 DYS BFR ARR OR FORFEIT DEP/100 PCT DEP RQRD 30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPST

Property information

Year Built: 2014
Accessible rooms: 6
All rooms non-smoking: 314
Connecting rooms or suites: 216
Double bedrooms: 115
Executive floor: 1
Floors: 5
Nonsmoking rooms: 314
Rooms with internet access: 314
Single-bedded accommodations: 199
Suites: 36
Total rooms: 314
Total rooms and suites: 314

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $10.00 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory A minimum mandatory hotel-imposed fees Service Center Fee of $25per room, per night, a Resort Fee of $10 per room, per night and an Environmental Tax of $1 per room, per night (plus tax), will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed Resort fee of 9.5% of room rate per room per night, Service charge is 5.5% of room rate per room per night and an Environmental Sanitation Tax of $1.40 USD per day (subject to change).
Advisory The hotel charges an environmental fee of $1.4 USD per room, per night which will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 9.50% per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children under 11 stay free with parents.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 11
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 5041 reviews
  • 5.0 star tripadvisor rating
    Juan was the best waiter!

    The food was great and service was awesome!!!!!!Juan was the best waiter!!!!! Very kind and gave us attention to all of our details!!!! He was very clear explaining what each food option was. Best restaurant!!! I definitely recommend it for others!

    Apr 14, 2024
  • 5.0 star tripadvisor rating
    Spa and bar

    Went for spa day, spa was amazing, Massage was amazing, ambience and vibe of the space was on point, can’t recommend more. All the extras you want in a spa day. Daniel and Jorge at paseo bar were the best ever! Great drinks and recommendations!

    Apr 11, 2024
  • 5.0 star tripadvisor rating
    Spa & bar experience

    Jorge is an amazing bartender & the service was impeccable. Attention to detail was top notch, especially when he hand-crafted our cocktails. I would definitely put visiting him on the list during your stay here… & the views are stunning & sushi was delicious as well.

    Apr 11, 2024
  • 5.0 star tripadvisor rating
    Great breakfast buffet at La Cocina!

    Breakfast at La Cocina was fantastic! Chef Karina truly outdid herself! My breakfast was both colourful and delicious! I didn’t even get to the sweet foods yet, but now I cannot wait to try it! I wish my stomach was bigger, so I could store some food for later…

    Apr 11, 2024
  • 5.0 star tripadvisor rating
    Fantastic

    The Grill review - fantastic service provided by Yairo. He was absolutely amazing. Highly recommend the sushi and tacos. Food was divine. Service overall in the hotel was next level amazing. Everybody was courteous and helpful. Can't say enough about the staff and hotel accommodations.

    Apr 10, 2024