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Hotel overview

Reminiscent of the grand hotels from Hawaii’s golden age, this premiere resort offers a world of invigorating lava rock showers, sparkling pools and manicured gardens in a welcoming open-air setting. Overlooking Poipu’s majestic Keoneloa Bay, it appeals to families, honeymooners and golf enthusiasts with access to the Robert Trent Jones Jr.-designed Poipu Bay Championship Golf Course; a water playground complete with a 150-foot water slide, sparkling swimming pools, waterfalls and five acres of saltwater swimming lagoons and a pampering menu of treatments at the state-of-the-art ANARA Spa.


Lihue Airport (LIH) : 9 miles

Property information

Year Built: 1990
Last Renovation: 2003
Accessible rooms: 19
Air conditioned guest rooms: 604
King bedrooms: 315
Queen queen bedrooms: 96


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory A minimum mandatory hotel-imposed resort fee of $45.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 19
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

- Welcome Lei

- Self-parking

- Two complimentary reusable water bottles per stay, purified water stations

- Reusable logo tote bag, located in closet

- Access to 24-hour Anara Spa fitness center

- Fitness classes, yoga and water aerobics at Anara Spa. See daily activities schedule, 14 years and older

- Guided morning sunrise walk

- Hawaiian Cultural Center, cultural activities; including lei making and hula lessons

- Koi fish feeding and parrot talk

- Hydroponic garden tour, twice a week

- Sunscreen and after sun aloe at pool recreation desk

- One-hour tennis court time daily. Reservations required, equipment rental available

- Recreational bicycle use. See valet for availability

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 10215 reviews
  • 5.0 star tripadvisor rating
    Beautiful property - perfectly manicured grounds!

    This resort offered a great getaway with perfectly manicured and lush grounds with pools that never seem to end! It was a very relaxing experience staying here and we would gladly return. The Tidepools restaurant had a special atmosphere with excellent seafood too. We did quickly learn that we needed a car to get around as Uber is not readily available. We had avoided due to the resort parking fees, but, self parking wound up being no charge, which would have been nice to know up front. There were always adequate spots available.

    Apr 16, 2024
  • 5.0 star tripadvisor rating
    A Piece of Paradise

    Had a wonderful time at this beautiful place! Perfectly located and very nice amenities ! The pool had a lazy river and water slide and there was also a salt water lagoon. The beach was nice but too rough for swimming . We saw sea lions on the beach. Restaurants were very good. Don’t miss Tidepools and we ate at the breakfast buffet a few times and it was also very good. The gym was great and had Peloton bikes! Complimentary shuttle was nice and we used it to go to dinner at a few places nearby. The departure lounge was perfect for our last day as our flight did not leaven until late evening and we had could stay and use the pool and relax during the day. Would definitely return one day! PS take the beach path to the left of hotel for some fantastic views and sunsets !!

    Apr 10, 2024
  • 5.0 star tripadvisor rating
    My husband and I came to the Grand Hyatt for a relaxing vacation. Everything exceeded our expectations. Really great!!!!

    Amazing experience! My husband and I had the best time. One of the best trips I have ever had. Staff was very accommodating, food was great, and overall a lot of fun. I would recommend to anyone who has not been to Kauai. I can’t say enough good things.

    Apr 10, 2024
  • 5.0 star tripadvisor rating
    Perfect family vacation

    Fabulous Spring break/Easter trip! The resort has everything you need. I wanted to relax, he wanted to golf, the 13 yo wanted fun pools/slide and food, while the 5 yo wanted the lagoon and Easter weekend activities. The luau was also wonderful!

    Apr 06, 2024
  • 3.0 star tripadvisor rating
    Lovely Resort But Overrated

    This property is gorgeous and well-maintained but the staff seemed overwhelmed during my brief visit. It was the tail end of spring break and I was told the resort was at capacity. This was evident around the pool areas which were filled with noisy children. Even the adults only pools were hectic. Thankfully, we were able to access the Anara Spa facility which has its own lap pool and is peaceful and uncrowded. We dined at 3 onsite properties: Tidepools - way overrated. Maybe we came on an off night because it was not the fine dining experience we were expecting. We were also told they had a new executive chef, so not sure if that was a factor? We ordered all appetizers because we wanted to try a little of everything and the quality was disappointing. The soba noodle salad was overpriced at $27 and turned out to be soba noodles with a drizzle of sesame oil. We also had the kalbi beef, crab cakes, lamp chops and garden greens salad which was also overpriced at $18. The parmesan bao buns were amazing as were the desserts: chocolate lava cake and creme brulee. The staff overall from the hostess to our server, Gary, seemed indifferent and not welcoming at all. Stevensons Library - overpriced sushi rolls. A California Roll was $24 and the Crunchy Roll was $25. I'd only recommend the black cod which at $23 was decent. Service was top notch compared to Tidepools. Ilima Terrace - we had lunch there twice and it was the best dining experience overall. Relaxing view of the lagoon, very friendly service and reasonably priced for lunch. We ate off property for breakfast at the Anuenue Cafe nearby which was reasonably priced and tasty. Take-out only.

    Apr 06, 2024