TripAdvisor traveler ratingbased on 5575 reviews
LocationCancun - Beach
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- In-room Coffee & tea
- Wi-Fi throughout the resort
- In-room domestic bottled water
- Fitness/Gym Access
- Pool and Beach Concierge
- Food amenities (canapés) at pool & beach
- Daily teens & adults activities program (including Coral Kidz Club)
- 1-800 toll free access US / CAN / MEX
- Local & domestic long distance calls (within Mexico)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating5575 reviews
Best anniversary trip ever!
Everything was top notch! Everyone from the curbside to the poolside was fantastic and very helpful. Room was great with an awesome view of pools and ocean. We are thinking of making this our perpetual anniversary trip from here on out!
Gorgeous beach, lovely rooms and facilities. Will definitely go back. The only small complaint I had was being approached for a timeshare on arrival at the hotel. I highly recommend this resort - it is truly beautiful.
Amazing Hotel and Superb Service
The food, the attention, everything of this hotel is super amazing! My wife and I loved our stay. Will definitely visit again. We loved that it was close to everything. The staff was also super friendly.
Beautiful resort, the breakfast is amazing. Staff very friendly, views and grounds beautiful, location perfect, within a close walk to everything you could need, restaurants, shops, ferry to Isla Morada, groceries. Would love to go back.
We have been coming to Grand Fiesta Americana Coral Beach since 1994 and find it to be one of the best hotels that we have stayed in anywhere. The property is spotlessly clean and the staff and service is absolutely second to none. We have stayed in many hotels throughout the world and honestly, we rarely encounter staff as polite, friendly, and helpful as those at this hotel. This spring we stayed in a Grand Club suite: the service was impeccable from the moment we stepped out of the shuttle onto the property. The staff that served the Grand Club was friendly and helpful, but we need to especially spotlight the service of Alejandro. He was outstanding!! He anticipated our every need and was happy and eager to please. An outstanding young man and an true asset to the staff. There are newer hotels and properties in Cancun, but none that offer the level of service and amenities you will find at the Grand Fiesta Americana Coral Beach.