Hotel overview

Create memories to last a lifetime during stays at this premier all-suite resort. Spend lazy days on the beach, and then spice things up with endless fun in the multilevel pool that features swim-up bars and cascading waterfalls. Families will love the offering of fun-filled children’s programs, while the selection of gourmet dining is sure to please every palate.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 30 miles

Property information

Year Built: 1990
Accessible rooms: 2
Floors: 11
Total rooms: 602

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory A minimum mandatory hotel-imposed fee of $29.75 USD (including tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change at any time and it is waived only for Grand Club guests. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed resort fee inclusions:
-  In-room Coffee & tea
-  Wi-Fi throughout the resort
-  In-room domestic bottled water
-  Fitness/Gym Access
-  Pool and Beach Concierge
-  Food amenities (canapés) at pool & beach
-  Daily teens & adults activities program (including Coral Kidz Club)
-  1-800 toll free access US / CAN / MEX
-  Local & domestic long distance calls (within Mexico)

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 5575 reviews
  • 5.0 star tripadvisor rating
    Best anniversary trip ever!

    Everything was top notch! Everyone from the curbside to the poolside was fantastic and very helpful. Room was great with an awesome view of pools and ocean. We are thinking of making this our perpetual anniversary trip from here on out!

    May 27, 2020
  • 5.0 star tripadvisor rating
    Beautiful resort

    Gorgeous beach, lovely rooms and facilities. Will definitely go back. The only small complaint I had was being approached for a timeshare on arrival at the hotel. I highly recommend this resort - it is truly beautiful.

    May 13, 2020
  • 5.0 star tripadvisor rating
    Amazing Hotel and Superb Service

    The food, the attention, everything of this hotel is super amazing! My wife and I loved our stay. Will definitely visit again. We loved that it was close to everything. The staff was also super friendly.

    May 12, 2020
  • 5.0 star tripadvisor rating
    Dec. 20-24

    Beautiful resort, the breakfast is amazing. Staff very friendly, views and grounds beautiful, location perfect, within a close walk to everything you could need, restaurants, shops, ferry to Isla Morada, groceries. Would love to go back.

    May 05, 2020
  • 5.0 star tripadvisor rating
    Superb Hotel...

    We have been coming to Grand Fiesta Americana Coral Beach since 1994 and find it to be one of the best hotels that we have stayed in anywhere. The property is spotlessly clean and the staff and service is absolutely second to none. We have stayed in many hotels throughout the world and honestly, we rarely encounter staff as polite, friendly, and helpful as those at this hotel. This spring we stayed in a Grand Club suite: the service was impeccable from the moment we stepped out of the shuttle onto the property. The staff that served the Grand Club was friendly and helpful, but we need to especially spotlight the service of Alejandro. He was outstanding!! He anticipated our every need and was happy and eager to please. An outstanding young man and an true asset to the staff. There are newer hotels and properties in Cancun, but none that offer the level of service and amenities you will find at the Grand Fiesta Americana Coral Beach.

    Apr 27, 2020