TripAdvisor traveler ratingbased on 12950 reviews
LocationPunta Cana - Beach
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating12950 reviews
Miss this resort and the staff!!!
We have travelled extensively over the years all over the Carribbean and Europe and the Bavaro Princess resort in Punta Cana is by far our favourite. It is not only the resort that is amazing but the people that make it so special. We miss Tony and Claudio at the Platinum Beach bar and Jerry and J Alberto from the Platinum lounge. We cant wait to return for the 5th time this coming year but absolutely insist that the same staff are there to greet us!! 💕
Feb 22-29 2020
We traveled as a family, including one toddler. The resort staff was accommodating and helpful. The new renos were nice modern. Due to the recent renos the hotel was at less than half capacity and this made our stay most wonderful...especially since COVID was slowly starting to travel the globe at this time, the extra space and social distancing (even though not yet mandatory at that time) was easy. We stayed in the platinum section and we all feel that spending the additional dollars for it, was worth it. VERY disappointed with the day trip to the Blue Lagoon. .. waste of $ - don't do it. However the resort was extremely large and beautiful and we are hoping to one day return as a family again.
A relaxing vacation :)
We had the pleasure of staying here right before covid and we had a great time. This is my first time here and my bf’s 5th time! I believe the resort had just reopened shortly prior due to renovations. The downside to this was, when we checked in we had to switch 3 rooms before settling down because none of the first 2 rooms were properly set up. Our room did exceed my expectations with cleanliness and I liked how fresh and modern it looked as it was brand new. Not a huge issue and Im sure it’s fixed by now but unfortunately our phone line/internet/tv didn’t work either the whole time but it’s okay. The resort itself is not too big but I found it just right. The beach was beautiful and the pool is a good size. This resort mostly has families or couples, if you are looking for a relaxing quiet gateaway with some basic day/night time activities I would highly recommend, but if you are looking for lively party day and night then this may not be suitable. The food was not bad, I did enjoy the buffet options over the restaurants (the sushi place was a big no for me ) however the Japanese table cooking dining was a fun experience. Overall we had an enjoyable time, looking forward to travelling here again one day :)
A working phone number?
Currently trying to book a room using the phone number listed on the official site as well as Google and it will ring and eventually get hung up on. I know the resort reads these reviews if they can provide the best contact also emailed with no response. Even if booked through orbitz I still want to be able to confirm with the resort directly.
FANTASTIC SERVICE, GREAT FOOD, AMAZING BEACH AND THE WORKERS ARE THE FRIENDLIEST PEOPLE I'VE EVER MET
This resort is fantastic. I believe it reopened Dec 2019 from renovations. Everything was fresh and modern. Food was beyond expectations. The beaches were beyond amazing. The part that makes this place even more special were the people that work at this remarkable resort. They went above and beyond, they were very friendly and it felt genuine. I give this place a 5/5. I will be going back as soon as I can.