TripAdvisor traveler ratingbased on 13194 reviews
LocationLas Vegas - Downtown
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General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed fee inclusions:
• In-room basic level wireless internet access for up to two (2) devices
• Self and valet parking with in and out privileges
• Access for two (2) daily to Hotel’s Fitness Center. Cardio and strength training equipment only. Wet areas not included.
• Two bottles of water, replenished daily, in guestroom
• Complimentary daily newspaper available in Hotel tower lobbies from 6:00am-10:00am
• Printing of airline boarding passes at Front Desk or Box Office
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Dogs up to 50 lbs are allowed for a fee of $40.00 per night (fee subject to change without notice) and $100.00 refundable security deposit (fee subject to change without notice). Pet friendly rooms are limited and must be reserved in advance.
Ratings & reviews
TripAdvisor traveler rating13194 reviews
Wedding Night gone wrong
So we booked the Golden Nugget for our wedding night and the day after and had booked the Spa Suite and planned on utilising the in-suite dining with some friends. When we got to the hotel we were told that our booking didn’t exist for the Spa Suite and we had a corner suite booked instead. When I presented the booking confirmation including reference the staff immediately got on the phone and passed the phone to me and said talk to them! No idea who I was speaking to but the person on the other end shouted at me and put the phone down. I burst in to tears as it was our wedding day and this was booked especially for us. The staff basically said there was nothing they could do, they had sold all the suites and we basically needed to take it up with our agent as it was nothing to do with them. Zero compassion was shown even though we had all the paperwork to prove it and zero empathy in the fact it was our wedding day! Where’s your customer service? I love the Golden Nugget as a casino, but we won’t be staying there again.
Horrible Hotel. Do not stay here.
This hotel is terrible. I booked it specifically for the water slide that goes through the fish tank, but the slide was shut down. The pool was so extremely cold, that even though it was 90 outside, no one could get in it. Since we couldn’t swim, we decided to watch a movie in the room, but the tv was from 1990 and had a horrible picture and you could only get cable, adult movies, and a couple of other random selections. When I called guest services to see if they happened to have any newer TVs or anything, the girl was sassy and uncaring. The A/C sounded like a helicopter taking off. The beds are doubles, not queens so there is barely any room and there are no comforters, just two sheets on top of the bed. The rooms dont look at all like they do on The website and the whole hotel smells like smoke. Overall, this was a horrible experience. Stay on the strip and forget this place!
10-17-20 Golden Nugget during COVID
Overall, my husband and I had a great time during our 5-night stay in the Gold Tower at the Golden Nugget. We were upgraded to a nice suite, which was wonderful. Our front desk service was 5-star. COVID-19 vacation at the Nugget compared to last year: 1. No Housekeeping Services. They don't clean rooms during your stay, but they will deliver items to your room as needed (extra towels, shampoo, etc.) I love not having to make my own bed when I am on vacation - but no such luck this time. 2. 5-handed poker, no plastic divider screens in the poker room. No tournaments. Golden Nugget has the only open Poker Room downtown right now. 3. No Valet Service. Only self parking - which gets full fast. We had to park at the Plaza and walk back to the hotel on the weekend, because the Golden Nugget lot was full. They are not offering the close garage where valet used to park, which seems crazy. Maybe they could offer that garage for handicapped and guests? 4. No bell desk after 5:00pm. Carry your own luggage these days! 5. No 24-hour front desk service. Closes at 11pm. 6. Checking temperature of guests on the weekend only. Walk-through door testing. 7. Pool rules are extensive. LONG lines to get into the pool . Hot tub is closed. 8. Fremont Street is well regulated and much cleaner than last year! One good thing that came with COVID regulations is that there are fewer street "performers" and it seems less seedy downtown. 9. Live Keno is dying downtown now too. I love Keno, and there are so few live, ball-drop Keno rooms anymore. I could always count on Four Queens and Fremont whose rooms are still open but for very limited hours. 10. Lots of restaurants close at 11:00pm. This was a surprise for us as we trudged from hotel to hotel hoping to find a place to sit and eat. We love the diner at Binion's - closed at 11. Magnolia's at Four Queens - closed at 11. Disappointing. 11. The other thing we noticed different from last year is the pervasive scent of pot EVERYWHERE. The parking garage was the worst - and it seemed like there were lots of people just "hanging around" the parking garage too. Not encouraging. All in all, we had a good time. Just different. If you have a chance, check out the Sahara. Great poker room and the machines seemed looser than downtown. Have fun!
Very Good all things considered
I'll admit I was worried after seeing the reviews on here lately. They were all over the place, ranging from great to horrible. We've stayed at the Nugget before. Besides all the Covid issues, the place is pretty much the same. Of course they are following protocols which does make things inconvenient. Masks must be worn at all times, and this is strictly enforced. Your temperature is taken before check in. Check in for our party was without issue, except for the fact we had all asked to be booked on the same floor. There were 3 couples. We had all booked king beds. Somehow we all ended up with 2 double beds. We tried to switch back to our original rooms, but was told there were no king beds available. This was not a big issue, but it would have been nice to be told that we would be getting 2 beds instead of the 1 king. The rooms were immaculate. Very nice. Good water pressure in the bathroom. If you've never stayed at the Golden Nugget you should know there are no microwaves, refrigerators, or coffee pots. I believe some are available at extra costs. I need coffee in the morning, so we packed a small coffee pot. There are 2 Starbucks, and a Chick-fil-A close to the elevators so coffee is available there. There is a Claim Jumper, Salt Grass, & Cadillac restaurants. Our favorite is Claim Jumper. Really good food and all day breakfast. The pool is open, but they are limited to a certain amount of people for covid protocols. I would say half capacity. Same on the gaming tables. Only 3 people per blackjack table. 6 per crap table. Some casinos had plexiglass shields up which allowed for full game play. Each casino was doing things differently in regards to their safety protocols. Obviously everyone is entitled to their opinion, so I can only say we didn't encounter many of the issues in some of the recent reviews. We really like the access to Fremont street from the Nugget. We prefer to stay downtown. We will be back. In August I believe. Hopefully this will all be back to normal by then.
Went to Golden Nugget Oct 6th-10th.
It was interesting trip with covid 19. The staff of Golden Nugget made sure everyone was wearing their mask. Take a drink at a machine then put mask back on good policy. Same for smokers. The beds are good not to hard. The food is expensive average 15 dollars for most items. Mexican food was good. Lots of restaurants closed till Thursday then everything opened up. It was same for all the other casinos around. Taxies were expensive so switched to Uber. Food was cheaper at other casinos. The slots seemed tight although I have been told they are just random spins if you hit you hit. There was not a lot of winning that I saw. Smoke from California fires were a problem could not see mountains 2 days. There are no shows open yet so walking around and some tours are open. The beer was coldest at 4 Queens. Once we found a waitress they would bring drinks to machines just had to get them started this was same at all casinos. By Friday the hotel was full and Freemont Street was very crowed. The security was still checking people for mask on Freemont Street. Good Job. Just be prepared to wear your mask for hours. The rooms are not cleaned daily unless you call. If you need anything you have to call even for trash pick-up. Be prepared sodas and coffee are 3.50 to 4.00. It was good trip will be glad when we return to no masks.