TripAdvisor traveler ratingbased on 216 reviews
LocationWinter Park - Walk to Lifts
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
No Snow policy is same as cancel policy.
- Early Departure Penalty: 100% of balance due Applies: Sunday - Saturday 05Nov14 - 31Dec50
- No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05Nov14 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating216 reviews
I might rather camp in winter- dangerous and disappointing.
Fraser Crossing- Carpets are dirty, you will get hair balls stuck to you if you sit on floor- have ripples, and snagged( and this is their “gold unit”)- Cancelled shuttle entirely that used to be a huge draw for us to rent rooms here- good luck figuring out the bus now. The sofa has stuffing coming out. Rode elevate from 5 to 1- it crashed the last 2 floors, had to call for help- the “help” couldn’t pry the doors open with 3 families stuck- and it was allegedly a 3500# capacity-one little girl puked all over the elevator due to heat and anxiety- I had to call my dad to come pry the elevator open- thank-goodness he was at the base and strong enough get it open (he’s over 70 folks). They didn’t want anyone’s names in case of whiplash or injury. They then “fixed the elevator”- but didn’t lean the puke entirely off the elevator floors/walls. It smelled so awful- it almost made you vomit to have the door open. The garbage disposal was inoperable. If you call front desk because sixth floor is having a party, or having a gymnastics/wrestling meet keeping you awake- too bad. Blinds were broken. No ceiling lights or ceiling fans. They let you use a vaporizer/humidifier- I spent more than hour cleaning the scale and mold out of the vaporizer/humidifier. No ice makers in unit. The master bathroom had a broken seal between the sink and the pipes. It began leaking without the water on, ruined everything we owned under the sink- we called- after explaining the difficulties we have had- she said we would need to call the owners HOA since she had other things and guests she needed to take care of. Apparently only one person works the desk at night so this might be an expected call? One of two tv’s worked- we called maintenance- and then showed them how the one tv that actually worked kept getting channels changed and having MMA fights cast on it- the two four year olds did not find this entertaining- just glad it wasn’t porn.
Close to ski lifts but lacks amenities.
My husband and I stayed here during our trip to Winter Park. The place (cant call it a hotel as it lacks amenities) is just a short walk from the ski lifts. It has a convenient ski gear locker and you can pull your skis on a little troley all the way to the door. The rooms are basic and a bit dated, however generally clean. To our surprise the room was not equipped with a kettle and there was no filtered water available anywhere in the building. Inside the room the temperature was incredibly high. We couldnt sleep the first night. When we enquired about this the next day, we were told that there is no individual control of temperature and the best we can do it to open a window. It seemed very wasteful to use up so much energy on heating only to have to have the windows open. We felt isolated in this resort. There was no hotel bar or a restaurant and the area turned into a ghost town in the evening. The free shuttle to the village was not adhering to the schedule and on some evenings it didnt turn up at all. Food and drinks in the Winter Park are very expensive and lack quality. Overall, I dont think the visit was worth the money.
Family Ski Trip
Booked through Winter Park Central Reservations only 8 weeks before Christmas. There weren’t any ski in/out properties available. We booked here as the closest option to the mountain. For the price it was a great option. The one bedroom condo was basic but met our needs well. Not a lot of frills but comfortable and clean. It is a bit of a hike to the lift, especially in ski boots, but they store your skis for free near the lift. We were on the 3rd floor in the blue building right near the hot tub so really liked the building location. If your accustomed to deluxe ski in/out properties, this isn’t the best option but if you are looking for clean and comfy within walking distance to the lift I’d recommend this property.
Great location. Check in is very confusing as you need to go to the lodge across the street and instructions are not clear. We had a studio for one night and absolutely no amenities. Plus our room was all the way around the floor from the elevators with only one access point. I wonder how you escape a fire and how the fire department allowed the setup. The room was fine and well kept although a little tired. Nothing memorable about the place except proximity to the village.
National Bike contest
I had a worst experience in a hotel in this place. I arrived with my babies at 4:30am and I found a terrible noise very loudly coming from the refrigerator in my room and the best solution from the hotel was stop the refrigerator, so I lost all my food that I bring here for my kids. Then the person from the lobby told me that someone could help me at 8am. I went to the lobby at 8:30am and until now at 2:15pm I’m continue waiting to be move from this room 3322. I don’t have any choice to move from here because tomorrow will start my national bike contest. No one can’t help us I depend from the house keeping who will says that We can move. How can a hotel like this can’t resolve a problem in a short time? At the same time, the bath tub (shower)doesn’t work. And one more thing, when we arrived, we found smoke from Marihuana coming from 3302 at 4:45am and it suppose to be come the police but I never see them. How a resort doesn’t have enough personal to work in high season or in an important event like this one? I’m stay here with my sister Annabelle Guittard who made the reservation from July 20th to 25th.