TripAdvisor traveler ratingbased on 1088 reviews
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating1088 reviews
Long weekend in Santa Fe
My wife and I have never been to Santa Fe but heard great thing so decided to spend a long weekend here. Staying at the Four Seasons is always our preference when traveling as they always deliver on service. The concierge Antonio helped me to arrange every detail in advance and made excellent recommendations such as Geronimo for dinner and connected me with Hans in the adventure center who was also very helpful. We did two excursions, to Bandelier and Ghost Ranch, with Fritz and Ulrike who were excellent guides. We hiked and saw some very beautiful landscapes. Truly an amazing experience and I’d suggest discussing with Hans to plan these in advance. Food was very good, the pool area was clean with great service and as usual, the four seasons delivered on service!! Rooms were nice, clean and we enjoyed the fireplace. They have a free shuttle to town and I just used the four seasons app to let them know when we were ready to be picked up. Worked perfectly.
Amazing Experience at The Four Seasons Santa Fe!
We honestly could not have asked for a better experience at The Four Seasons Santa Fe. The Casita was inviting and beautiful. They are so spacious and comfortable. The bathrooms were big and easy for two guests or clients to move around and get ready in easily. The beds were so comfy and even allowed for us to sleep in one day 😉. The oversized patio was our favorite and we would sit with coffee in the morning and dessert after dinner. The perfect spot to relax. The hiking trails are only steps away from the property and allow for various hiking options. This was such a great way to start the day! We enjoyed dinner at Terra every night and the food was delicious. We tried just about everything and it was very good. The best part was how amazing the staff was!!! I know one's expectations ( or hope) at any property is that the staff will be happy and friendly and Four Seasons Santa Fe did not disappoint. You could tell that everyone was genuinely happy to be there and have their guests back on property. Everyone greeted us with a wave and a friendly smile ( behind a mask of course). The General Manager, Mr. Bixente Pery was SO kind!! You can tell his passion for the property, brand, staff and the guests. 🙂 Also, in the new COVID world we live in we felt very safe and secure. The staff did an incredible job with distance, masks and bringing items to the room as we declined in room housekeeping. The masks, hand sanitizer and sanitizing wipes in the room were a nice touch. The temperature checks upon arrival were also reassuring. Truly the experience could not have been better. You will not regret your stay at The Four Seasons Santa Fe!
Great property in beautiful location
We stayed here for one night after Christmas (2019) the property is in a beautiful rural location about 15 min from Santa Fe. We didn’t mind this at all as it’s easy to drive into Santa Fe and parking wasn’t an issue at that time of the year. In the evening there is a complimentary car service with some nice car choices to arrive in style at one of the many lovely restaurants. We enjoyed the morning trail walk a lot despite the snow and the guide was wonderful. It might be on the pricy side, but we had a lovely stay.
Deposit taken immediately, refund takes forever.
Booked here in late February for summer stay. Huge deposit take immediaelty. When refund request was made, had to jump thru hoops and threaten legal action before refund was made. Really expect a whole lot better from a high end property like this one. Any other hotel refund was next day with one exception.
Getting away from it all
Private romantic suite. Indoor and outdoor fireplaces were charming. With the amazing in-room dining, it was hard to leave the suite. Loved the hiking trails with amazing views. Pool, fitness facility and yoga studio were well laid out.