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Hotel overview
Location
Santa FeProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Beautiful facilities and great staff
This is a beautiful property. Our room (casita???) was beautiful and elegant. The staff at the resort were all friendly and helpful. The food at the on-site Terra restaurant was excellent. I highly recommend the Dulce de Leche Warm Cake for dessert, but know that it's big enough for two people, so bring a friend! It was one of the best dessert experiences I have had anywhere.
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Great hotel, AWFUL TERRA RESTAURANT!
Everything about the place is beautiful, thoughtfully designed, etc, BUT the dinner I had last night was maybe worst dining experience. Here's a brief summary: It took 45 minutes to get 2 glasses of rose and two expensive reds to arrive. Our waiter disappears. We ordered 4 med-rare hamburgers with onion rings. It took another hours to get our food (and we couldn't find a waiter to order more wine). The bergers were tepid and VERY WELL DONE. The buns were soggy on the bottom, dry non the top. The onion rings were tepid and greasy. The waiter apologized when delivering the food, and offered to comp the wine. The bill, still $100, took another 30 minutes as the waiter had now disappeared. We finally went to the reception desk to pay. As I said, and awesomely beautiful lace to visit/stay, but PLEASE AVOID TERRA!
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Excellent on all counts
Just incredible service from start to finish, beginning with the booking all the way through checkout. Resort is quiet, with excellent views to the Jemez Mountains, 30 miles away. Rooms were excellent--no notes. The resort is wonderfully secluded with great hiking trails behind it up into the foothills of the mountains behind it.
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First experience was great at Four Seasons
First experience at Four seasons rancho encantado was exceptionally wonderful. Local and had never been to this establishment but was invited by some neighbors and thier family. Walking in to a friendly hello and welcome in by Mynor. We decided to have a quick lunch in the Terra restaurant. Hostess was personable (didn't get her name) We were waited on by Kevin who was always on top of our needs and had some great menu recommendations. Restaurant was fairly empty (surprised) since food and prices were fair. Had the Terra Burger and it was absolutely great! We preceded to walk the resort after lunch and walked to the Spa, very tranquil and relaxing as soon as you walk in. I can go on and on but I can say I will definitely be going back with friends to enjoy especially when the weather is warmer and can enjoy the patio.
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Terra at Four Seasons Rancho Encantado
Dined at Terra restaurant with a friend. We were not guests at the resort but referred by a local friend. Went in for breakfast and sat in Terra bar, although small and quiet, still welcoming. Restaurant staff were attentive and and accommodating ( gentleman and young lady server I did not get names but both sweet) We were welcomed with complimentary banana bread as we waited for our breakfast. Breakfast dishes as expected and pricing not out of range. Will definitely be back on my next visit to Santa Fe to try lunch or dinner.