Hotel overview

Bask in a relaxing stay at Four Points by Sheraton Galveston, where timeless classics are interwoven with contemporary amenities. Our convenient location on the beach is just steps from several of the city's most beloved attractions, such as Galveston Island Historic Pleasure Pier and the Galveston Seawall. After your day of business or sightseeing, retire to the comfort of our spacious accommodations outfitted with complimentary Wi-Fi, pillowtop mattresses and mini-refrigerators. Once you've worked up an appetite, stop by our on-site restaurant for a delectable breakfast or dinner. Additionally, we offer a full-service bar to unwind after a taxing day. For those hoping to stay in shape, we're home to a 24-hour fitness center, as well as an outdoor pool. Hosting a social event? Our event space is the perfect setting for any intimate meeting or rehearsal dinner. Whatever the reason for your trip, allow Four Points by Sheraton Galveston to provide you with a tasteful experience you won't soon forget.

Property information

Year Built: 1984
Last Renovation: 2011
Floors: 5
Suites: 8
Total rooms: 117
Total rooms and suites: 125

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Prices are based on single or double occupancy. You may incur additional charges at the time of check-in for additional room occupants as well as the Resort Fees and taxes applied on the additional occupant’s charges.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM

Ratings & reviews

TripAdvisor traveler rating

3.5 809 reviews
  • 1.0 star tripadvisor rating
    Terrible customer service and dirty stinky hotel STAY AWAY

    Terrible experience overall the front desk woman was extremely rude seems like everyone in the staff require customer services training they are all extremely rude . Hotel is in terrible shape listen to all the reviews DO NOT STAY HERE THIS IS ONE OUTDATED HOTEL COMING APART AND IS DIRTY AND FILTHY

    Aug 13, 2020
  • 1.0 star tripadvisor rating
    Double charged for dirty room and poor service

    They put us in a dirty room at first! Then the A/C didn’t work in the second one but was tired of complaining. We booked for 2 nights they charged us for 1. Gave us a final bill receipt and a whole month later charged my bank again!!! And when I called I never got a response so I DROVE TO THE HOTEL and was told I have to pay for their mistake!!! Nothing could be done!!! The General Manager was rude and had NO Customer service skills at all!!! Below are a pictures I have from the first room (with COVID -19 in the air)!!! But to this hotel, that’s OK to put us down n dirty rooms!!! The first one is an unmade bed, open soap, and dirty towels!!

    Aug 13, 2020
  • 3.0 star tripadvisor rating
    Close to beach, and ok.

    The hotel is fantastically close to the beach. It also has a nice pool. Otherwise it has seen a lot of wear. The front desk clerk wasn’t wearing a mask a couple times we were passing though the lobby so we did not stop to ask our question. They don’t clean the rooms while you are there, which is preferred during a pandemic. There is no social distancing at the counter. And you can get quite close to the clerk. The bar was open with no masks in sight on customers or bartender. I’ve stayed at other Marriott properties during the pandemic that had tables in front of the front desk to enforce distancing, plastic shields, etc. breakfast in individual bags, etc. None of the pandemic responses here measured up to what I have experienced at other Marriott properties.

    Aug 11, 2020
  • 1.0 star tripadvisor rating
    Disappointed!

    I booked a room for one night at this hotel and was very disappointed. First of all, while standing in line waiting to be checked in, I overheard multiple people complaining about the availability of rooms and the manager kept apologizing asking everyone to bare with them as they were overbooked and the check-in process was moving slowly. The young lady who checked me in appeared to be frustrated and was not to friendly. She assigned me to a room and when my family and I got to the room, I put the key in, unlocked the door and there was another family in this room. This was an awful situation! Imagine someone walking into your home. I called down to the front desk and the manager told me to come down and she would give me another room. I went down to get a new room and was given a new room. This room was not occupied. Besides that, the other issue was that we had no hot water. This was not a good experience at all!

    Aug 09, 2020
  • 4.0 star tripadvisor rating
    Nice Visit

    Hotel was a nice surprise, although it was not our first choice. Quiet room despite the amount of people there, parking was limited, price was reasonable for a Thursday night, and front desk employees were very nice.

    Aug 08, 2020